Clinical Research Navigator

Job Number
Job Type
Regular Full-Time
Exec.V.P. for Health Affairs
Office for Clinical Research
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Research & Research Administration
Campus Location (For Posting) : City
Location : Name
Emory Campus-Clifton Corridor

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.



  • This is a central job, reporting to the Office for Clinical Research (OCR).
  • Assists with maintaining compliance, quality, and innovation activities for each of the research offices at Emory University and partner institutions of the GaCTSA Trial Innovation Center (TIC) to facilitate multi-site clinical research.
  • Acts as a central resource and advocate for the research community to provide authoritative expertise and regulatory guidance on complex issues, operational goals, innovative business strategies, ethical considerations, and institutional policies related to clinical research.
  • Facilitates the flow of clinical research protocols from concept to initial approval and implementation.
  • Collaborates with internal and external customers to evaluate services and implement quality improvement strategies for the clinical research community and departments to facilitate the pre-award approval process.
  • Responsible for collection, upload, and management of clinical trial research data in the Clinical Trial Automated System (CTAS).
  • Tracks and reports monthly pre-award key performance indicators, including sponsor response times, escalation reports, and exception reports.
  • Identifies and escalates any data driven gaps, trends, system or staff problems noted in the pre-award approval process as they become evident, and coordinates and documents the management of the issues resolution process and ongoing enhancement efforts.
  • Facilitates the generation of monthly, quarterly, and annual metrics through the CRSS Scorecard to measure the impact of services and programs. Expands and maintains an electronic Investigator's Guide to Clinical Research.
  • Educates and guides faculty and research teams in the Emory-required approval processes.
  • Manages the central mail and phone line service for the research community to ask for help, e.g. myresearchnavigator@emory.edu, addressing inquiries related to services, processes, and metrics.
  • Maintains training registry for investigators and key study personnel participating in GaCTSA multi-site clinical trials to ensure study personnel meet necessary requirements to implement safe and compliant research.
  • Performs related responsibilities as required.


  • Bachelor's degree in nursing, a healthcare or scientific field or other related field, and five years of experience in research administration or as a clinical research coordinator, or equivalent combination of education and experience.
  • Advanced degree preferred.
  • Excellent oral and written communication skills.
  • Strong project management, facilitative leadership, critical thinking, team-building, customer service, creative problem solving, detail orientation, analytical, and organizational skills.
  • Strong knowledge of clinical processes, medical terminology, and the clinical research and grant life cycle.
  • Knowledge of Emory's ERMS, OnBase, EPEX, Compass, Clinical Data Warehouse, OnCore, PowerTrials, PowerChart, ClinicalTrials.gov, RedCap, CITI, and eIRB systems are highly desirable.
  • Proficient working knowledge of Excel, Access databases, and Microsoft Office.
  • Experience in an academic environment and knowledge of quality assurance and process improvement methodologies are preferred.
  • Certification in Healthcare Research Compliance through the Health Care Compliance Association is strongly preferred within five years of hire.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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