Educational Analyst I

Job Number
Job Type
Regular Full-Time
School Of Medicine
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Business Operations
Campus Location (For Posting) : City
Location : Name
Emory Campus-Clifton Corridor

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.


In collaboration with others, the Education Analyst I for Program Evaluation and Systems Administration develops and administers data collection and reporting processes to evaluate the effectiveness of the Emory University School of Medicine curriculum. This includes leading and conducting ongoing data collection, collaborating with senior leadership and faculty to choose criteria, and generating reports regularly to assist the curriculum committees and others in designing curricular change. The Educational Analyst meets regularly with senior leadership to discuss responsibilities and manage priorities.


Evaluation Management & Reporting
· Partners in the creation of course evaluation tools for four-year medical school curriculum; organize, disseminate & manage all evaluation tools, systems, and training information.
· Coordinates the collection, analysis & reporting of required information for surveys, reviews documents, public information documents, etc.
· Creates forms and templates in electronic platforms, pilot-test forms, and ensures notifications are sent to the appropriate parties.
· Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
· Implements corrective actions required as a result of surveys or other indicators.
· Collaborates with educational leaders to develop, implement and manage an evaluation distribution process that examines the effectiveness of the delivery and content of the medical school curriculum to ensure that students achieve the medical school’s programmatic objectives.
· Directs the creation of effective communication about evaluation processes and reports generated.
· Manages routine integration of educational evaluation data into institutional data collection activities that contribute to accreditation readiness.
· Partners with stakeholders (students, faculty, and staff) to identify opportunities for curriculum improvements.
· Works closely with the Medical Education Deans and Evaluations & Assessment Team to ensure close alignment of evaluations and assessment with the curriculum as it continues to evolve.


Systems Administrator (OASIS & Canvas)
• Manages the day-to-day work of maintaining the school’s calendaring platform for the MD program.
• Oversight of the Service Now Ticket System.
• Serves as team system trainer for all stakeholders.


Curriculum Governance
· Serves a staff representative for EUSOM Curriculum Committees (e.g. Program Evaluation and Instructional and Informational Technology) and any other educational governance sub-committees that participate in the curricular evaluation and student assessment processes.
· Ensures that departments and educational governance committees receive timely data, via reports and presentations, on the effectiveness of accomplishing program objectives.
· Collaborates with other subcommittee members to continuously improve evaluation processes, and to produce reports on the curriculum.
· Partners with the Subcommittee Chairs and Medical Education Deans to ensure that course evaluations and assessment tools are well-designed and align with learning objectives.
· Partners with the Subcommittee Chairs and Medical Education Deans to ensure that learning and curriculum management systems are designed and functional for the management of the MD program.


As a member of the medical education team, under the Office of Medical Education and Student Affairs (OMESA), this position will assist in coordinating and working in events such as:
• White Coat Ceremony
• Orientation
• Medical Education Day
• Research Day
• Match Day
• Graduation
• Other events, as necessary



  • Supports departmental efforts that benefit the teaching and learning mission of the University.
  • Acts as an information and consulting resource working with faculty, students and academic staff to inform them of the capabilities of Emory's Information Technology systems and infrastructure.
  • Works closely with faculty, staff and students to conduct analysis of instructional and learning requirements and assists in developing plans and strategies to meet those requirements.
  • Assists in planning and implements education-related projects.
  • Utilizes incident and service request software to manage and track support calls and tickets; interacts with customers and determines how to resolve technical issues.
  • Communicates and collaborates with the Service Desk to teach them how to provide support.
  • Provides input to help improve processes for effective and efficient response.
  • Analyzes customer requests to determine best courses of action, resolve issues, answer questions efficiently, and improve processes for meeting future requests.
  • Designs, writes course content and teaches training classes and workshops to provide users with numerous support tools and functions.
  • Reviews training effectiveness to implement improvements.
  • Teaches courses and workshops on educational topics and application features, providing expertise for tools based on users' needs.
  • Meets with faculty to identify key learning objectives for courses; devises a plan for how to design the content and make it available online.
  • Conducts individual and departmental consultations to provide teaching suggestions for meeting required outcomes.
  • Develops and writes step-by-step documents, videos and web-based guides to support the user community and promote self-service.
  • Utilizes web development software to upload Emory-specific guides and service resources.
  • Writes and edits self-help documentation and videos for the UTS knowledge management system.
  • Analyzes and tests system upgrades to identify issues and upgrade inconsistencies.
  • Analyzes and tests QA environments and system patches to make preparations for deployment to production.
  • Analyzes and tests upgrades to ensure application functionality and stability.
  • Performs related responsibilities as required.


  • A bachelor's degree and one year of instructional, academic technology support or related experience OR an equivalent combination of education, training and experience.


  • A master’s degree in a field related to specified program areas (Evaluations and Assessments OR Information Technology or Data Analytics)
  • Exemplary ability for collecting, synthesizing, displaying, recording, and effectively communicating quantitative and qualitative data
  • Outstanding organizational management and multi-tasking skills
  • Proven ability to pay strong attention to detail and meet deadlines
  • Expertise in use of common computer applications such as Microsoft Office
  • Proficiency in use of web applications for curriculum, evaluation, and student management such as:
    o OASIS
    o One45
    o Canvas
  • Proficiency in additional technology used within the MD program
  • Proven ability to garner widespread participation among faculty, staff, and students in processes
  •  Proven ability to work effectively in teams
  • Proven ability to exercise excellent judgment and outstanding problem-solving skills
  • Excellent interpersonal and communication skills
  • Experience in medical education
  • Experience in quality improvement processes

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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