Student Academic Services Specialist, Emory College of Arts and Sciences

Job Number
Job Type
Regular Full-Time
Emory College
ECAS: Ofc Undergrad Education
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Admissions & Student Life
Campus Location (For Posting) : City
Location : Name
Emory Campus-Clifton Corridor

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.



  • Assists in the development and delivery of student academic services programs to students and departmental faculty and staff in a large college or division.
  • Interprets policies and procedures for division staff and other university administrators.
  • Researches and recommends technology services to support business operations.
  • Develops and implements process improvement plans to support more efficient operations.
  • Advises students regarding graduation requirements and refers them to appropriate academic advisor as necessary.
  • Collaborates with numerous academic departments and university offices to clarify policies and resolve students' and parents' concerns.
  • May represent the department at university-wide meetings. 
  • Creates and updates the office handbook which includes information on various programs and division policies and procedures.
  • Is accountable for all students' files.
  • Assists in the development and implementation of technology improvements to provide file access in multiple office locations.
  • Prepares statistical data to show how student services resources are utilized.
  • Trains and supervises graduate program assistants and other student staff.
  • Performs related responsibilities as required.


  • The position will be assigned primary areas of responsibility across Emory College’s Transient Study process; Transfer Credit Appeals processes; Summer School and PreCollege Summer Program processes; and Education Abroad processes.
  • The Student Academic Services Specialist may also assist with records retention policies and compliance.
  • Responsibilities will include but are not limited to:
    • Managing the application processes for assigned responsibility area
    • Managing for review process for proposals, evaluations, and appeals
    • Managing student enrollment for courses
    • Communicating with various constituents (faculty, students, program chairs, etc)
    • Producing enrollment and finance reports
    • Ensuring end users are trained on application approval process  
    • Collaborating with campus partners, such as the Office of Admission and the University Registrar


  • A bachelor's degree is preferred.
  • Five years of experience in student admissions, financial aid, registration or a related field.
  • Experience with various personal computer software packages.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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