DEPARTMENT SUMMARY: The Division of Advancement and Alumni Engagement utilizes resources and technology for the purpose of soliciting alumni, donor engagement, donor research, and stewardship throughout Emory University and Health Systems. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory’s mission to serve humanity. This position will report to the Executive Director of Finance Operations. The Finance Operations team oversees finance operations, accounting procedures, and gives guidance to Advancement and Alumni Engagement departments by providing non-gift related financial services. Related to customer service excellence, provides applications support to internal and external clients utilizing a help desk model.
JOB DESCRIPTION:
- Supports program operations and provides administrative support for advancement and alumni engagement staff in a school, unit, or central department.
- Serves as primary liaison to departments within a school or unit as well as central service departments, working to build mutually beneficial relationships, improve communication and collaborative teamwork, and increase campus understanding of advancement and alumni engagement processes.
- May generate briefings, reports, letters, and other materials for the team.
- Provides project management support.
- Schedules and coordinates meetings and events on behalf of team.
- May monitor expenses and budgets.
- Performs other related duties as required.
ADDITIONAL JOB DETAILS:
In addition to the duties outlined above, the Coordinator may be required to:
- Provide administrative support for team projects and travel, such as budget management and transaction support, including reconciling and submitting transaction reports, expense reports, purchase orders, check requests, and invoices.
- Stays abreast of university-wide reporting systems, databases, and policies.
- Support team and school/unit leadership in managing special projects and events.
- Manage office supply/inventory, coordinate the shipping, storage, and reordering of materials as needed, working with team members in the department and outside vendors.
- Assist with front desk/reception coverage as needed.
MINIMUM QUALIFICATIONS:
- Bachelor's degree and one year of experience in an office setting, OR an equivalent combination of education, training, and experience.
PREFERRED QUALIFICATIONS:
- Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
- Strong interpersonal and problem-solving skills with a commitment to excellent customer service, and the ability to work collaboratively.
- Experience with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.
- Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion.
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department of work. Emory reserves the right to change remote work status with notice to employee.