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Complex Directors work with Residence Life staff members and the residents to facilitate an environment within the residence hall that will contribute to the intellectual, social, physical, moral, and cultural development of the students. Complex Directors articulate the philosophy and policies of the Office of Residence Life, Emory Campus Life, and Emory University, and, in turn, represent and present the needs and concerns of the students to the administration.

JOB DESCRIPTION:

• Develops, presents, tracks and evaluates educational programs for students in designed residential communities.
• Manages the daily operation of undergraduate and/or graduate residential facilities.
• May hire, train, and supervise interns and graduate and undergraduate resident directors.
• Serves as a conduct officer for the campus.
• Adjudicates all levels of conduct cases including suspension and expulsion from the campus.
• Advises resident hall directors on the proper adjudicating techniques and sanctions.
• Serves as the first point of contact for students' parents regarding housing situations.
• May coordinate Housing's involvement in campus life activities.
• Serves on and chairs committees to develop long range goals and strategic plans.
• Counsels students on mental health issues, as necessary, and is involved in the referral and follow up of residents to mental health professionals.
• Serves as a liaison between faculty, academic department leadership and students.
• May coordinate renovation, repair and maintenance needs of designated residential facilities.
• May teach a resident assistant class.
• Manages special projects.
• Serves in the rotation of on-call staff who respond to emergencies involving students.
• May represent Housing at admission preview days and act as a liaison with the Admission office for student visits.
• May manage a programming budget.
• Performs related responsibilities as required.

ADDITIONAL JOB DETAILS:

Community Development

• • Encourage students to make the most of their Emory experience by emphasizing awareness of various possibilities for learning and personal development.
  • Counsel students on various issues, as necessary, and is involved in the referral and follow up of residents to Campus Life and university professionals.
  • Be available and accessible to residents by making a strong commitment to being present in the hall.
  • Serve as a campus and community resource for students and staff by advising, providing guidance in planning programs and activities, and providing resources.
  • Be knowledgeable of the residents located in the residence hall.
  • Develop a positive rapport with residents in order to create and maintain a positive atmosphere that stimulates a cooperative environment conducive to studying and group living.
  • Encourage students to act with reason, assume responsibility for their action, and be considerate of personal and group rights and responsibilities.
  • Develops, presents, tracks, and evaluates educational programs for residents.

  Staff Supervision and Training

• • Supervise a staff of 8-15 RAs. If in a first year hall, also supervise 9-16 Sophomore Advisors (SAs).
  • Assist with recruiting, interviewing, selecting, training, and evaluating staff in the supervisory area.
  • Clearly define responsibilities of staff duties.
  • Develop an agenda and facilitate weekly staff meetings.
  • On a regular basis, meet one-on-one with all staff members.
  • Provide staff with ongoing performance evaluations to recognize strong performance and develop steps to improve areas of weakness.
  • Create opportunities for staff development throughout the year for the purposes of continuing education and teambuilding.

Administrative

• • Manage a department collateral during the summer and academic year.
  • Maintain the budget used for hall programming and other hall-related activities and needs.
  • Serve on call in a designated coverage area to handle emergency or other urgent situations.
  • Respond directly to crisis situations and assist in the direction of responding staff.
  • Ensure reporting of information in a timely, accurate, and appropriate manner.
  • Demonstrate knowledge of and show consistency and thoroughness defining university policies and procedures.
  • Interpret and enforce all Residence Life and university policies.
  • Maintain operational oversight of one’s assigned residence hall through the coordination of room inspections, coordinating the opening and closing of the hall, management of the occupancy verification process, and distribution of keys.
  • Serve as the primary point of contact for residents’ parents and families regarding residential situations.
  • Community regularly with Campus Services and Housing Operations staff.
  • Serve as a hearing officer for the Office of Student Conduct.
  • Maintain confidentiality in all matters related to residents and staff.

 Role Model

• • Convey a positive attitude towards the position and its duties and responsibilities.
  • Demonstrate leadership by developing a space for students to be successful in their personal, academic, and professional pursuits.
  • Act as a positive role model for fellow staff members and residents by not participating in questionable and unethical behavior.
  • Advising Residence Hall Association.
  • Provide active advisement of one’s respective hall council to ensure effective student-led initiatives and advocacy.

MINIMUM QUALIFICATIONS:

• A bachelor's degree in student personnel, higher education, counseling or a related field.
• One year of residential life, housing, or programming experience.
• A master's degree is preferred.
• Must be able to live in a residence hall or other on-campus housing facility.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

The COVID-19 vaccine or an approved exemption is currently only required for individuals working in a clinical setting. For more information on the University or Hospital policies, including exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.