Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Reporting to the Head of Electronic and Continuing Resources (ECR), the specialist is responsible for electronic and continuing resource maintenance processes and procedures that control the information about and access to Woodruff Library’s print and electronic continuing resources collection serving patrons from all campuses. These responsibilities include timely and accurate tracking of information in applicable software programs, routine administration of a broad range of resource lifecycle activities such as ordering, activation, invoicing, renewals, cancellations, and problem solving, which ensure serials order, payment, and holdings data quality are consistent, reliable and provide effective access for the support of teaching, learning and research.

JOB DESCRIPTION:

• Performs complex resources management operations (e.g. acquisitions, serials or preparing materials for binding), using specialized knowledge of the book trade, online databases, microcomputer applications, complex reference tools, and/or foreign languages.

Invoicing and Ordering:

• Receives and prepares invoices for payment by reviewing for accuracy, associating invoice lines with appropriate purchase orders and forwarding to Accounting for processing.
• Prepares purchase orders for renewals.
• Confers with Accounting to resolve delayed or misdirected payments.
• Maintains and updates vendor contact information in the library services platform.
• Creates purchase orders and invoices in the Alma library services platform.
• Evaluates renewals for accuracy and monitors price increases from previous years.

Licensing Record Management:

• Maintains up-to-date credentials and contact information for outside vendors and administrative sites.
• Ensures integrity of licensing data within ALMA by enriching order and holdings data, populating contract terms, and managing and organizing physical and digital license archives.

Electronic & Continuing Resources:

• Serves as expert in library electronic resource subscription usage statistics records, applying specialized knowledge of electronic resource maintenance, collecting, and organizing collection and expenditure data for Collection Management, other ECR team members, and Emory Libraries staff within and beyond Resource Services.
• Performs essential tasks throughout the electronic resources’ lifecycle, including cataloging, ordering, invoicing, activation, subscription maintenance, and electronic resources troubleshooting.
• Ensures continuous access and authentication to electronic journals, databases, streaming video and other materials acquired digitally by coordinating with staff at other campus libraries and liaising with Core Systems, vendors and publishers as necessary.
• Maintains the integrity of continuing resources data within the ALMA library service platform by analyzing, evaluating, interpreting and revising electronic resources, order, and invoice records.
• Processes collection changes such as such as new subscriptions, title changes, ceased titles, format changes, publisher changes, and platform changes including closing orders, holdings, and removing access points from public view in Library Search and Databases@Emory using the library service platform, Alma, and Springshare LibApps.

Other:

• Serves as a Student Supervisor in ECR Team.
• Responsible for recruitment, hiring, orientation, training, reviewing time and attendance, and evaluating performance of student employees.
• Performs other job-related tasks as assigned by supervisor

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a related field and three years of related experience, OR equivalent combination of experience, education, and training. Requires one or more of the following: computer skills, special skills or a proficiency in a foreign language.

Library Preferred Qualifications:

• Ability to build and sustain effective interpersonal relationships with library staff, faculty and students, off campus faculty and administrators, campus administrators, etc.
• Evidence of analytical, organizational, communication, project, and time management skills and demonstrated ability to set priorities, meet deadlines, and complete tasks and projects on time and within budget and in accordance with task/project parameters.
• Demonstrated proficiency and capabilities with personal computers and software, the Web, and library-relevant information technology applications.
• Working knowledge of standard computer office applications such as Microsoft Outlook, Word, Excel, Access, PowerPoint or other productivity software.
• Commitment to fostering a diverse educational environment and workplace and an ability to work effectively with a diverse faculty and student population.
• Capacity to thrive in an ambiguous, future-oriented environment of a major research institution and to respond effectively to changing needs and priorities.
• Experience in an academic or research institution library.
• Experience in supervising and managing student employees.
• Experience with serials and electronic resources management with a technical services perspective.
• Recent and relevant experience working in the technical services area of an academic or research library.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

The COVID-19 vaccine or an approved exemption is currently only required for individuals working in a clinical setting. For more information on the University or Hospital policies, including exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.