Senior Associate Director of Alumni Engagement - Regional Engagement & Volunteer Management

Job Number
Job Type
Regular Full-Time
Advancement &Alumni Engagement
ADV: Eng, Comm, and Marketing
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Advancement & Fundraising
Location : Name
Washington, D.C.

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.


DEPARTMENT SUMMARY: The Division of Advancement and Alumni Engagement utilizes resources and technology for the purpose of soliciting alumni, donor engagement, donor research, and stewardship throughout Emory University and Health Systems. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory’s mission to serve humanity. The Regional Engagement & Volunteer Management team is comprised of alumni engagement officers working to strengthen Emory's alumni communities and presence in key constituent markets, including but not limited to Washington, D.C., Baltimore, MD, Richmond, VA, and Philadelphia, PA. Across the team, these officers build relationships that focus on engagement, volunteerism, and donors at the annual-giving level. This position will report to the Managing Senior Director of Regional Engagement. This position will reside in Washington, DC or surrounding area. 



  • Develops, designs, and implements programs and activities designed to strengthen ties between a program and its constituents.
  • Develops, markets, plans, and manages the events/activities coordinated through the designated program.
  • Works to increase alumni engagement for a targeted audience through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services.
  • Cultivates and manages relationships with volunteers, board, chapter, and affinity alumni organizations.
  • Develops program relationship both within the division, and other campus offices/schools/divisions.
  • May represent the program off campus and manage the integration of activities with other initiatives.
  • Manages a program budget.
  • May manage professional or support staff.
  • Performs related responsibilities as required.


  • A bachelor's degree in public relations or related field and four years of alumni relations, event planning, public relations or other related experience.
  • Effective public speaking skills.


In addition to the duties outlined above, the Senior Associate Director may be required to:

  • Represent the department or serve as primary contact working with other departments across the division/University.
  • Maintain information on selected alumni and prospects including contact reports in CRM system.
  • Meet division metrics for visit preparation, qualification, contact reports, visits, referrals, and accurate coding using the CRM system.
  • Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served and inform on goals for respective volunteer programs.
  • Manage technology/information and master database software and applications with the ability to assess data used to determine the use of resources.
  • Research potential prospects for volunteer and engagement opportunities.
  • Develop and conduct individual and training programs, orientations, and written materials for alumni programs.
  • Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity and presence across digital alumni communities.
  • Maintain knowledge/expertise of best practices and current trends for alumni engagement.
  • Some night and weekend work, and travel is required.


  • Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills.
  • Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously.
  • Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service.
  • Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.
  • Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
  • Flexibility to accommodate changing priorities and deadlines. 

NOTE: Tasks related to this position can be performed remotely with only occasional supported visits to an Emory University location. Emory reserves the right to change this status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

The COVID-19 vaccine or an approved exemption is currently only required for individuals working in a clinical setting. For more information on the University or Hospital policies, including exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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