Project Support Specialist - School of Medicine, Office of Continuing Medical Education

Job Number
Job Type
Regular Full-Time
School Of Medicine
SOM: Continuing Med Edu
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Business Operations
Campus Location (For Posting) : City
Location : Name
Emory Campus-Clifton Corridor

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.



Leads and provides project management support for a variety of projects which may involve financial administration, compiling and reviewing metrics, the upgrade of software systems, etc. Develops and manages project time lines. Works closely with project team/departments to identify and resolve concerns. Assumes responsibility for timely delivery of project deliverables as scheduled. Develops and maintains databases and reports. Designs presentations in support of department's needs. Tracks departmental budgets and forecasts future budget needs. May plan and coordinates special events. May maintain and update the departmental website. Performs related responsibilities as required.



  • Assist staff in overseeing online program content to ensure compliance with Accreditation Council for Continuing Medical Education (ACCME) guidelines for educational planning and documentation.
  • Aid staff and help coordinate the development of promotional materials, including brochures, handouts, newsletters, listserv, web-based collateral and other materials to ensure compliance with organizational policies and procedures and ACCME accreditation guidelines.
  • Assist faculty with virtual meeting presentation needs, including pre-meeting preparation and onsite/day of assistance.
  • Create and help implement online tools that promote the department and boost client engagement. (newsletters, surveys, listserv management, web content, social media presence).
  • Assist with coordinating promotional campaigns to solicit attendees for educational programs within pre-determined financial parameters.
  • Provide on-site management of conferences as needed. (Hybrid/Virtual activities)
  • Schedules the equipment and software use, maintains a usage and problem log.
  • Aids staff in selecting appropriate media for their project and instruct staff in the proper use of the equipment and/or application.
  • Outstanding multi-tasking and problem-solving skills to ensure multiple and complex projects are accomplished successfully and on time in a fast-paced environment. Ability to enter and verify information accurately and efficiently with attention to detail.
  • Other duties as assigned by the Associate Director.


  • A bachelor's degree and three years of project, financial and/or administrative management experience or an equivalent combination of education, training and experience.
  • Proficiency with Excel and Access.



  • Bachelor’s degree in educational media or instructional technology is preferred.
  • Ability to use hardware, software and to teach others how to operate them.
  • Training experience is preferred; trainer certification will be helpful but is not required.
  • Strong organizational and project management skills. Attention to detail.
  • Strong analytical skills.
  • Demonstrated ability to work effectively with a variety of individuals and professions, including physicians, administrators, and other health care professionals.
  • Strong written, verbal, and public speaking skills.
    • Self-motivated, strong sense of initiative, and ability to work independently.
  • Ability to maintain accurate and timely record-keeping.
  • Knowledge/proficiency in Cascade web development and Adobe Creative Suite or Canva.
  • Knowledge/proficiency of various video hosting and deployment platforms.
  • Proficiency in the use of popular social media platforms; ie: Facebook, Twitter, Instagram, YouTube, LinkedIn, etc.
  • Proficiency in Zoom cloud meeting management and recording.
  • Proficiency in email marketing platforms such as Constant Contact and/or Mail Chimp.
  • Ability to learn and utilize proprietary database (CMETracker) used by CME department.
  • High level of professionalism and courtesy.
    Ability to travel occasionally.


NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee. 

Emory Supports a Diverse and Inclusive Culture

The COVID-19 vaccine or an approved exemption is currently only required for individuals working in a clinical setting. For more information on the University or Hospital policies, including exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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