Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

This position plays a crucial role in providing comprehensive support to the Office of Admissions and Financial Aid, the Candler community, and other parties through various tasks, including developing, managing, and maintaining the admission office’s database, ensuring accurate and up-to-date information is readily accessible, generating reports, utilizing the database to extract valuable insights and information for decision-making purposes.

Furthermore, this position will lead in instructing Candler personnel on the effective use of Slate, a higher education CRM. This position holder will be expected to utilize their expertise in Slate to provide vital support in ensuring that personnel can navigate the system efficiently, input data accurately, and use its features to streamline their workflow.

Beyond Slate management and instruction, this role will also contribute to the smooth operation of the admissions office by assisting in various activities. This may include organizing events, coordinating admissions-related communications, supporting applicant interviews or visits, and collaborating with other departments or external partners as necessary.

JOB DESCRIPTION:

• Manages the admissions process and maintenance of admissions, statistical, demographic and business records and data to ensure effective and efficient operations.
• Manages data testing process and ensures accurate data is maintained.
• Develops and maintains policies and procedures for the admissions process including, but not limited to, Customer Relationship Management (CRM) or a related system.
• Leads efforts to identify and implement new processes or process improvements to maximize efficiency and to provide accurate, timely, and customer-focused responses to inquiries.
• Uses data from enrollment management and related systems to advance the admissions strategy in driving prospects to complete the application process.
• Completes extensive data analysis to review prospect trends and make recommendations.
• Assists in training new users on systems and implementing new initiatives in the enrollment management or related system.
• Designs, generates, and analyzes reports.
• Assists with recruitment and other student services projects and activities as needed.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• Bachelor's degree and one year of admissions, academic services, data management or analysis, web development, training or related experience or an equivalent combination of education, training and experience.
• Proficient with Microsoft Office applications.
• Strong Excel skills, including proficiency with sorting, advanced filtering and some knowledge of queries.
• A basic knowledge of website development or maintenance applications.

PREFERRED QUALIFICATIONS:

• Administrator level experience with Slate
• Report generation in Slate
• Data integrity managerment
• Training and support experience for new users

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

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Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.