Senior Elevator Program Specialist - Campus Services

Job Number
Job Type
Regular Full-Time
Campus Services
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Facility Support & Building Maintenance
Campus Location (For Posting) : City
Location : Name
Emory Campus-Clifton Corridor

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.



  • Works closely with customers, other departments, and project team to identify and resolve concerns.
  • A working knowledge of elevator design, construction, and maintenance operations as well as familiarity with federal, state, and local building and elevator codes is required.
  • Ensures repairs to elevators are completed timely, as necessary, to maintain maximum operational up time.
  • Hands-on management of the contracts for third-party elevator vendors that provide repairs and routine preventative maintenance activities.
  • Tracks and verifies that maintenance procedures for elevators are compliant with industry standards.
  • Receives and inputs all contract invoices into Emory's Procurement Services system and Campus Services work management system, verifying invoices fall within scope and value of the contract.
  • Ensures proper accounting for contract expenses and follows up on any needed corrections.
  • Provides technical support to project management for a variety of elevator upgrade and replacement projects.
  • Performs various analyses such as operational up time, developing forecasts, analyzing implications, and presenting data.
  • Tracks budgets for routine maintenance and repair of elevators and forecasts future budget needs.
  • Develops and maintains complete and accurate program records for the service history on equipment.
  • Reviews and analyzes reports that summarize achievement of key performance measures.
  • Prepares reports, as needed, to convey the status of the elevator equipment.
  • Provides support to department leadership in the development and implementation of departmental guidelines, policies, procedures, programs, and services related to planning and managing the portfolio of elevators on all campuses.
  • Performs related responsibilities as required.


  • A bachelor's degree in a field related to specified program areas and five years of related program management experience, OR an equivalent combination of experience, education, and training.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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