Emory

The Carter Center: Associate Director, Program Communications

Job Number
127161
Job Type
Regular Full-Time
Division
The Carter Center
Department
The Carter Center
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Business Operations
Campus Location (For Posting) : City
Atlanta
Location : Name
Carter Center

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Description

 

The_Carter_Center

 

 

The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in Atlanta, GA, by former U.S. President Jimmy Carter and his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace, fighting disease, and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.  

The Carter Center collaborates with other organizations, public and private, in carrying out its mission around the world. Current information about the Center’s many programs and activities are available at The Carter Center.

 

SUMMARY:

  • The Associate Director of Program Communications will help The Carter Center program teams use communications strategies to mobilize project participants and drive positive behavior change.
  • The Associate Director will help program teams build communications products – microsites, websites, apps, social media sites, and campaigns — that lead to specific program outcomes, such as increasing digital literacy, linking pro-democracy influencers, or lowering barriers to mental health care.
  • The position will report to VP Communications.

FORMAL JOB DESCRIPTION:

  • The Associate Director of Program Communications will assist The Carter Center program teams use communications strategies to mobilize project participants and drive positive behavior change.
  • Will also help program teams build communications products -- microsites, websites, apps, social media sites, and campaigns -- that lead to specific program outcomes, such as increasing digital literacy, linking pro-democracy influencers, or lowering barriers to mental health care.
  • The position will report to the VP of Communications.
  • Key Responsibilities: Responsible for working with program colleagues to understand their goals and strategize which communication tools will help them achieve those goals.
  • Helps design communications approaches, draft creative and technical briefs, find and vet agencies, project-manage the build-out of products and campaigns, and mitigates any risks to The Carter Center's brand.
  • Liaises with external creative agencies and tech partners as well as with The Carter Center IT team on issues of online security and technology platforms and preferences.
  • Researches, vets, and contracts with communications, creative, and tech firms to build communication products and services, working collaboratively with internal clients in The Carter Center program teams.
  • Develops realistic timelines with key internal milestones for product launches.
  • Interacts regularly with The Carter Center program staff and directors as well as manages the day-to-day interactions with consultants and agencies.
  • Develops realistic timelines with key internal milestones for product launches.
  • Oversees the build-out of communications products and services, working closely with program colleagues and the agency to deliver high-quality work that delivers measurable program outcomes.
  • Responsible for ongoing development and maintenance of a high-quality campaigns with agencies.
  • Drafts creative briefs and RFPs that articulate the specific communications products and services needed and how they will be delivered and managed.
  • Uses data analytics to guide agency usage and future program projects.
  • Mitigates any brand and reputational risk to The Carter Center by vetting and approving all creative work and content.
  • Monitors the ongoing performance of the creative products, including flagging any reputational risks that emerge over time based on content, maintenance needs, and alignment with The Carter Center communications protocols and overall strategy and vision.
  • Manages the day-to-day interactions with those consultants and agencies.
  • Drafts contracts with consultants and vendors and sets work-related parameters for them.
  • Responsible for project budgets, implementing cost-saving approaches, and appropriate use of The Carter Center funds.
  • Ensures compliance with all organizational policies and procedures.
  • Coordinates efficient office procedures in support of program activities.
  • Maintains professional growth and the professional development of self and departmental staff by identifying educational programs, professional organizations, activities, and resources to maintain knowledge of national trends and to promote leading- edge expertise within the department.
  • Performs related responsibilities as needed.

MINIMUM QUALIFICATIONS:

  • A bachelor's degree in communications, business, marketing, journalism, or a related field, and five years of professional experience in journalism, media, advertising, corporate communications, or public relations, OR an equivalent combination of education, training, and experience.

PREFERRED QUALIFICATIONS:

  • At least eight years’ experience at PR or advertising agency or in corporate communications or digital marketing. 
  • Strong management skills with a proven ability to hire, lead, and motivate consultants, and agencies to do their best work.
  • Proven ability to liaise between teams. 
  • Strong knowledge of media and audience analytics.
  • Excellent writing and presentation skills. 
  • Knowledge of international development, especially public health and peacebuilding. 
  • Strong experience as a project manager of digital communications projections, including websites, social media campaigns, and behavior change communications. 
  • Deadline and detail-oriented, as well as a team player and a problem solver. 

Applicants must be currently authorized to work in the United States for any employer. 

 

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines.  All non-exempt employees must reside within the state of Georgia. The Carter Center reserves the right to change remote work status with notice to employee. 

 

 

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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