Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

The Academic Services Coordinator plays an important role on the Graduate Admissions operations team at Goizueta Business School. This position supports key communications functions for Graduate Admissions. In addition to the communications functions, this position also supports the application process by managing the collection and tracking of official students' transcripts and supports overall office needs related to supervising office supply purchasing, managing expenses reports and invoice payments.

KEY RESPONSIBILITIES:

• Assists in coordinating one or more student academic functions for a school or program such as admissions, financial aid, registration or student placement.
• Assists and advises students.
• May maintain budget records and assist in budget administration.
• Assists in preparing communication materials about a school or program.
• Actively participates in committees pertaining to academic services.
• Maintains and updates students' records in organized filing system and compiles reports from this.
• May develop resources for students to address particular needs.
• May supervise clerical personnel.
• Performs related responsibilities as required.

ADDITIONAL JOB RESPONSIBILITIES:

• Assists with Graduate Admissions communications, including but not limited to email & SMS content creation and maintenance; website, applicant portals, and presentation editing and proofreading; video and social media content support; and monitoring trends/analytics.
• Manages the collection of official transcripts for enrolling students across all graduate programs
• Oversees ordering and maintaining office supplies
• Manages all invoice payments/accounts payable
• Expense report management. May also assist with travel booking, calendar management, meeting preparation, or note taking.
• Assist with front desk responsibilities as needed.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• A bachelor's degree in the school's or program's area of specialty or a related field and one year of experience in student admissions, registration, financial aid or related field or an equivalent combination of education, training and experience.
• Previous experience with various personal computer software applications.

PREFERRED QUALIFICATIONS: 

• Proficient with the Microsoft suite including Outlook, Excel, Word Forms, OneDrive and PowerPoint. Preference for candidate with knowledge & experience with Slate (or another application management platform, customer database, or CRM), as well as experience working with a website CMS.
• Strong interpersonal skills, enjoys being a part of a team, and developing relationships.
• Adept at problem-solving with the ability to navigate a complex work environment and manage multiple projects simultaneously
• Strong writing and verbal communication skills; high attention to detail; interest in helping others complete processes and answer questions.
• Commitment to delivering excellent customer service, the ability to work collaboratively, and comfort working with ambiguity.
• Ability to work independently in a fast-paced environment and adapt to changing priorities.
• Ability to initiate and follow-through with minimal supervision, meet deadlines, work under pressure, and manage multiple priorities.
• Knowledge of Emory systems such as Emory Express, Compass, Trumba, 25Live, etc.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.