The Division of Advancement and Alumni Engagement utilizes resources, technology, and business for the purpose of constituent engagement, donor research and solicitation, and stewardship throughout Emory University and Health Systems. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory’s mission to serve humanity. AAE is a high-performance team built on innovative ideas, trust, and accountability. We foster collaborative connections and value diversity, equity, and inclusion. We are currently seeking an Advancement and Alumni Services Coordinator.
This position will report to the Assistant Vice President of Marketing and Donor Participation (MDP) and support the MDP teams: Content and Creative Strategy; Marketing and Digital Strategy; and University Marketing and Donor Participation.
KEY RESPONSIBILITIES:
- Supports program operations and provides administrative support for advancement and alumni engagement staff in a school, unit, or central department.
- Serves as primary liaison to departments within a school or unit as well as central service departments, working to build mutually beneficial relationships, improve communication and collaborative teamwork, and increase campus understanding of advancement and alumni engagement processes.
- May generate briefings, reports, letters, and other materials for the team.
- Provides project management support.
- Schedules and coordinates meetings and events on behalf of team.
- May monitor expenses and budgets.
- Performs other related duties as required.
ADDITIONAL JOB DETAILS: In addition to the duties outlined above, the Coordinator may be required to:
- Serve as the primary point of contact for the office, responding to all internal and external inquiries and requests for assistance promptly and professionally.
- Provide administrative support for team projects and travel, such as budget management and transaction support, including reconciling and submitting transaction reports, expense reports, purchase orders, check requests, and invoices.
- Support team and school/unit leadership in managing special projects and events.
- Utilize virtual technology platforms to support conference calls, meetings, and event registration management.
- Manage office supply/inventory, coordinate the shipping, storage, and reordering of materials as needed, working with team members in the department and outside vendors.
- Manage daily and weekly assignments for the department student worker, providing guidance and training as needed.
- Assist with front desk/reception coverage as needed.
MINIMUM QUALIFICATIONS:
- Bachelor's degree and one year of experience in an office setting, OR an equivalent combination of education, training, and experience.
PREFERRED QUALIFICATIONS:
- Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
- Strong interpersonal and problem-solving skills with a commitment to excellent customer service, and the ability to work collaboratively.
- Experience with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.
- Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion.
- Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
- Flexibility to accommodate changing priorities and deadlines.
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.