Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Prioritizes and dispatches information to police, administrative officials, emergency medical technicians, traffic enforcement personnel or staff to initiate responses to crimes, fires, injuries, accidents, requests for service and other emergency and non-emergency incidents.

JOB DESCRIPTION:

• Logs calls, monitors alarms and access control systems, and operates multiple computer systems.
• Tracks personnel/vehicle locations and coordinates responses.
• Operates communications equipment and processes criminal history information in accordance with federal and state law.
• Maintains and is accountable for the handling of confidential information on a local, state and international level.
• Serves as an information resource for university police department and police administrators.
• Maintains required record-keeping.
• May operate a switchboard.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent.
• One year of customer service, law enforcement or dispatch/telecommunications experience.
• Ability to meet background investigation requirements which include a criminal history check.
• Ability to meet P.O.S.T. certification standards within 6 months of employment.
• Ability to complete requirements for GCIC (Georgia Crime Information Center) terminal operator certifications as required by federal and state law.
• Ability to type 30 wpm.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.