Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

JOB DESCRIPTION:

• Provides each Research Administration Services (RAS) unit with a dedicated staff member to provide guidance, quality control, and communication.
• Serves as a faculty advocate, RAS ambassador, and problem-solver reporting to the RAS Director.
• Collaborates with RAS administrators to identify problems and facilitate a timely resolution.
• Develops and maintains relationships with PIs, focusing on both the RAS contact and interactions throughout the research administration supply chain.
• Provides support to faculty to access and understand research administration systems and procedures (research administration onboarding).
• Leads and facilitates or assists in the resolution of PI problems or concerns.
• Serves as the key point of contact/navigator for multi-PI awards across RAS units.
• Coordinates communication for cross-cutting/collaborative proposals and/or awards.
• Proactively presents proposals for system/service improvements to RAS leadership, including the RAS process improvement Board (RAS Analyze Plan Implement Disseminate or RAPID).
• Serves as a liaison to ORA Dragon Team (devoted to continuously identifying, investigating, and prioritizing challenges related to research operations at Emory), as appropriate.
• Communicates regularly with RAS leaders and staff to ensure faculty needs and expectations are consistently met or exceeded.
• Communicates challenges, issues, and/or delays throughout the ORA supply chain.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• Bachelor's degree and five years of business management, research administration, or related experience OR an equivalent combination of education, training, and experience.
• Demonstrated experience collaborating with multidisciplinary teams to resolve complex problems.
• Excellent oral and communication skills.
• Superior problem-solving and collaboration skills.
• Microsoft Office, PeopleSoft, and Cayuse experience preferred.

PREFERRED QUALIFICATIONS:

• Experience with NIH and other agencies' pre-award proposal submission and post-award management duties.
• A strong aptitude for and a demonstrated ability to develop and maintain positive and productive relationships with faculty, staff, partners, and other stakeholders.
• Demonstrated strong critical thinking and analytical skills; specifically, the ability to analyze/interpret data and make recommendations.
• Demonstrated process improvement and project management experience.
• Direct experience in one or more areas of research administration.
• Experience implementing business process improvements using Lean, Six Sigma, or Kaizen.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed and at times, on short notice.  Emory reserves the right to change this status with notice to employee.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.