The Division of Advancement and Alumni Engagement utilizes resources, technology, and business for the purpose of constituent engagement, donor research and solicitation, and stewardship throughout Emory University and Health Systems. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory’s mission to serve humanity. AAE is a high-performance team built on innovative ideas, trust, and accountability. We foster collaborative connections and value diversity, equity, and inclusion. We are currently seeking a Business Analyst I.
The Data Management team is responsible for stewarding and maintaining all records within the division's database of record. This includes record creation, data modification, data transferring, and managing data integrity of all records. This position will report to the Director of Data Management.
KEY RESPONSIBILITIES:
- Supports efforts to ensure that information systems support departmental objectives and information management needs.
- Works closely with departmental customers to conduct business analysis and identify business objectives and requirements.
- Collects information to assist in the development of technology plans and strategies.
- Assists in planning and implementing systems related projects.
- Supports customer satisfaction by monitoring the delivery of ongoing information services to designated clients.
ADDITIONAL JOB DETAILS:
In addition to the duties outlined above, the Business Analyst I may be required to:
- Manage or support the loading or transferring of data between various campus information systems, third-party vendors; CRM and division databases.
- Manage data, project support, reporting, refinement and enhancement, and advise on best practices for data conformity.
- Represent the department or serve as primary contact working with other departments across the division/University.
- Provide training to team and end users on systems and programs.
MINIMUM QUALIFICATIONS:
- Five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions.
- Or a bachelor's degree and three years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions.
PREFERRED QUALIFICATIONS:
- Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
- Strong interpersonal skills, adept at problem-solving with the ability to navigate a complex work environment, and manage multiple projects simultaneously.
- Commitment to delivering excellent customer service, the ability to work collaboratively, and comfort working with ambiguity.
- Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion.
- Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, relational databases, project management software, PL-SQL Developer, and CRM systems.
- An aptitude in mastering new software, applications, and databases.
- Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
- Flexibility to accommodate changing priorities and deadlines.
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.