Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

• Responsible for handling confidential documents and transporting to an on-site shredding facility for destruction.
• Oversees and performs the destruction of confidential documents.
• Supports the operation of a shredding or bailing machine, as well as other warehouse equipment.
• Assures superior customer service to both external and internal customers by providing accurate and timely follow-through on all inquiries.
• Evaluates processes to ensure optimization of resources in relation to route management and operations.
• Adheres to and complies with Emory University safety and security standards.
• Manages work orders daily to ensure customer satisfaction and that work orders are ready for billing within monthly deadline.
• Communicates with supervisor to ensure work orders are processed on-time and labor completed.
• Assists in facility and vehicle management maintenance.
• Ensures a clean, safe work environment in compliance with company standards as well as federal, state and local requirements.
• Reviews and audits all relevant information related to operations on a daily basis and follows up where appropriate.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Two years of customer service or related experience.
• Knowledge of HIPAA guidelines relative to sensitive document handling and destruction.
• Must be able to lift 50 pounds on a consistent basis and to bend, stoop and twist.
• A valid Georgia driver's license.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee. Roland Benoit

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week's advance notice is preferred.