• Manager, IT Business Analysis

    Job Number
    Job Type
    Regular Full-Time
    LITS: Library and IT Services
    LITS: Information Analysts
    This position may involve the following Health and Safety issues:
    Not Applicable
    Job Category
    Information Technology
  • Description

    JOB DESCRIPTION: Manages and supervises staff and operations in an Information Technology (IT) area. Advises management on issues within a specific IT area to ensure compliance and uniform systems across the division and enterprise. Works closely with other area managers and directors to ensure smooth and transparent processes and systems. Designs information systems and procedures to support division operations. Hires, trains and supervises staff. Performs related responsibilities as required.

    MINIMUM QUALIFICATIONS: A bachelor's degree and five years of related IT experience including project management and lead or supervisory experience or an equivalent combination of education, training and experience.

    Additional Details

    Basic Qualifications:
    Minimum 8 plus years¿ experience in business analysis and/or project management role within IT, technology, or similar fields.
    Minimum 4 plus years¿ experience as a business analyst in software development and/or IT project delivery.

    Preferred Skills:
    Experience eliciting requirements using techniques such as brainstorming, focus group coordination, interface analysis, interviews, prototyping, requirements workshops.
    Proven capability of analyzing stated requirements in order to define the capabilities of a solution that will fulfill stakeholder needs.
    Hands on involvement utilizing process modeling tools and techniques (e.g. Visio, LucidChart, BPMS).
    IT Project delivery in an Agile development environment including effectively writing user stories and epics, as well as organizing sprints.
    Background in developing Quality Assurance Test Plans and executing to that plan, organizing testing efforts, tracking defects, and communicating with stakeholders.
    Participation in handling product support for cross functional teams on business and IT adoption issues (e.g., user experience, change management).
    Understanding of business case development, estimation, including comfortability in presenting the business case to organization leadership.
    Strength in conceptualizing a business or technical solution, leveraging colleagues and partners.
    Organizational affiliation and relevant certifications such as IIBA/CBAP/PMI-ACP/CSM are considered a plus.

    Prefer Managerial Skills:
    Experience managing a team of direct reports, including managing performance, effectively utilizing team and individual budgets, maintaining work allocation to specified targets, handling concurrent projects, and organizing pipeline of incoming projects.
    Demonstrated aptitude in defining and articulating team and individual goals, and tracking towards those goals.
    Strong communication skills including to team members, cross-functional partners, and organization leadership.--79506BR


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