The Recruiting Operations Manager drives operational excellence and program innovation within the recruitment functions. This role ensures alignment with organizational goals focused on efficiency, compliance and quality hiring. Key responsibilities include data analytics and reporting, enhancing or implementing new initiatives, and overseeing pre-employment and employee screening services to support a safe campus.
- Acts as project manager for process improvement efforts and system enhancements, including liaising with IT, Marketing, General Counsel and other collaborating departments, as necessary. Works in partnership with counterparts at Emory Healthcare for shared system initiatives.
- Ensures vendor management usage, functionality and systems administration support is maximized. Researches and provides recommendations for improvements, applying expertise and training, as needed. - Oversees compliance monitoring, team performance KPIs, and campus metrics and ad hoc reporting, as needed.
- Manages a team of coordinators that ensure pre-employment requirements such as background checks, drug screens, health assessments, and others. This also includes oversight of any required screenings needed for volunteers, students, contractors and employees.
- Creates and updates job aids and resources documents provided to the team, leadership, human resource partners, hiring managers, and search committee members. - Ensures department Standard Operating Procedure (SOP) manuals for the department are kept current.
- Monitors department equipment ordering and inventory including laptop computers, accessories, and cell phones.
- Contributes to recruitment marketing efforts including social media efforts, vendor support, career fairs, open houses, and/or advertising efforts to enhance sourcing capabilities. Manages Employee Referral Program tracking, reporting, and payment process.
- Has oversight of temporary hiring support which includes monitoring of active temporary worker statuses and term dates, proper chargeback alignment, and resolving payroll issues and pay requests associated with timekeeping updates.
- Partners with finance and payroll departments, as needed, to ensure invoices are paid and that any monthly chargebacks are processed appropriately and in a timely manner.
- Oversees the monitoring of the department inbox, assisting with the resolution of issues, as needed.
- Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in a related field and five years of related experience in Human Resources or recruiting operations or an equivalent combination of education, training and experience.
- Advanced degree and applicable certifications a plus.
- Previous direct supervisory or management experience.
- Knowledge of pre-employment and background screening processes including FCRA compliance requirements.
- Advanced proficiency in MSOffice, including Excel and other tools; the ability to analyze large datasets. Proven experience as a system super-user or administrator (ATS/ERP implementation experience preferred).
- Familiarity with PeopleSoft, iCIMS, Qualtrics, and Kronos and/or other appropriate HRIS systems.
- Exceptional communication skills, both written and verbal.
Note: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed and at times, on short notice. Emory reserves the right to change this status with notice to employee.