The Deputy Chief Operating Officer is an executive position within The Task Force for Global Health (Task Force). Reporting to the Chief Operating Officer of the Task Force for Global Health, the DCOO provides business and operational support to the organization and its programs. The DCOO serves as acting COO in the absence of the COO. The DCOO works with the COO to define and implement the operational vision and business strategy of The Task Force. Develops organizational objectives that align with the business strategy, specifically in the areas of compliance, IT, Finance, HR, communications, development, travel, and facility services. Working closely with the Task Force’s Global Security Director, the DCOO takes the lead internally on safety and security for staff. Plans, develops, and implements organization-wide solutions for improved business processes, including identifying organization-wide systems to support operations. Ensures business operations and processes support compliance requirements across the project/program’s portfolio. Is responsible for the development and implementation of change management plans. Participate fully as a member of The Task Force for Global Health by contributing, assisting, and participating in projects, activities, and initiatives as requested by management. The DCOO may be a member of The Task Force’s Executive Team and may serve as an Officer of the Board of Directors for The Task Force. May supervise staff. Performs other duties, as required.
KEY RESPONSIBILITIES:
The Deputy Chief Operating Officer (DCOO) partners with the COO to drive strategic and operational priorities, overseeing business planning, funding portfolio management, and cross-functional initiatives that enhance efficiency and compliance. This role also leads Duty of Care efforts, manages organizational risk, and ensures alignment across departments through effective change management, vendor oversight, and policy implementation.
Business Strategy:
- Partners with the COO to shape and execute the Task Force’s strategic and operational vision.
- Aligns organizational objectives with the overall business strategy and leads the development of short- and long-term goals.
- Manages cross-functional strategic projects to ensure alignment with organizational priorities and timely execution.
Funding Portfolio:
- Leads Task Force-wide funding portfolio management, ensuring compliance with donor grant and contract requirements.
- Maintains systems to track funding activities and support donor obligations.
- Collaborates with the CFO to identify financial compliance risks and define system and process improvements.
- Provides operational support in partnership with program and executive leadership.
- Duty of Care:
- Oversees Duty of Care responsibilities in coordination with Global Security and HR.
- Monitors daily security updates from OSAC and Healix and ensures staff and consultant travel are registered appropriately.
- Coordinates annual safety and security training and communicates policy updates.
- Maintains exclusion lists and emergency phone trees to support compliance and preparedness.
Operational Effectiveness/Change Management:
- Leads initiatives to improve operational efficiency through scalable, repeatable solutions.
- Drives change management efforts to support cross-organizational improvements.
- Strengthens contract and vendor management practices, including oversight of RFPs and enterprise-wide compliance training.
- Ensures risk monitoring and policy adherence.
- Coordinates compliance-related projects, ensuring business requirements are integrated into systems and workflows
- TRAVEL:
- 5% international and domestic travel
MINIMUM QUALIFICATIONS:
- Master's degree in public health, social sciences, public administration, or a related field and ten years of related experience, which includes seven years at a management level, or equivalent combination of education, experience, and training.
PREFERRED QUALIFICATIONS:
- Minimum 10 years of program management experience in international public health, including 2–5 years overseeing global safety and security in an NGO setting.
- Proven ability to manage large budgets and donor-funded programs, with strong grant management experience.
- Demonstrated success in business development within similar organizations.
- Strong strategic, analytical, and organizational skills; able to multitask and work independently.
- Excellent interpersonal and relationship-building skills, especially with senior officials and partners.
- Experience collaborating with federal agencies (e.g., CDC), Ministries of Health, NGOs, foundations, and private donors.
- Effective team leadership and management experience.
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.