The Asst/Assc Dean for Academic Operations is responsible for directing a range of activities that serve academic affairs, academic programs, admissions and recruitment, communication, executive leadership, strategic and program planning, and student affairs for the Laney Graduate School (LGS).
KEY RESPONSIBILITIES:
- This role has leadership responsibility for efficient administrative processes, effective data and reporting infrastructure, and operations support to LGS leadership and constituent/client program staff.
- This individual supervises administrative and support staff within the academic operations area and works with internal and external clients to provide timely, efficient, and high-quality operations.
- This position reports to the Vice Provost and Dean of Laney Graduate School.
- Serves as an advocate for LGS needs within broader university academic operations and collaborates closely with leadership and management across university academic and administrative units.
- Works in partnership with other LGS offices to ensure integrity, efficiency, and effective integration of systems and processes where analytics and information processing are critical to delivering high-quality constituent and client services.
- Ensures that student progress and tracking data are accurate, timely, and appropriately supported, and that data systems are maintained to meet institutional needs.
- Directs the management and continued development of the electronic student data and tracking system (currently and for the foreseeable future, Slate).
- This system supports the following areas: applications and admission, enrollment and registration, student database systems for program planning, student records and outcomes databases, student progress, professional development support funds, and fellowships application processes.
- The system interfaces with Emory enterprise data systems.
- Additional areas of use may be developed as institutional needs to evolve.
- Ensures that reliable, accessible student data is prepared and delivered in a timely manner to support academic programs and student affairs.
- Responsibilities include overseeing automated reporting systems and databases for institutional research and external agencies.
- Contributes to communications efforts that effectively reach multiple constituents in support of a broad range of academic and administrative goals.
- Leads responsibility for overseeing the logistics of the LGS Diploma Ceremony, working in close collaboration with other LGS offices.
- In partnership with direct reports and other LGS staff, the individual provides leadership in advancing service excellence to internal and external clients by enhancing timeliness and accuracy, reducing redundancies, and fostering a strong, and responsive service ethic among LGS community.
- Defines and documents major and recurring LGS processes to enhance transparency, increase appropriate skill redundancy, and strengthen staff confidence and preparedness.
- The individual develops the resources and secures training necessary to implement and sustain electronic systems for supporting academic operations, as described above, in all relevant areas.
- Leads and supports staff through both direct supervision and indirect oversight in support of programmatic and operational objectives.
- The individual will perform other duties as required.
MINIMUM QUALIFICATIONS:
- Masters or equivalent/parallel degree required.
- Five years of experience in an academic setting, preferably in an academic program, department, or school.
PREFERRED QUALIFICATIONS:
- PhD or equivalent/parallel degree required.
- Seven years of experience in an academic setting, preferably in an academic program, department, or school.