Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Manages invoice processing and exception resolution across purchase order (PO) and non-PO transactions, reinforcing accounts payable controls and supporting close activities through accurate reporting and analysis. Handles a higher-complexity workload, acts as an escalation point for problem invoices and expense-related exceptions, as applicable, and completes supplier maintenance requests (new supplier set-ups and updates/changes), confirming documentation is complete and that sensitive changes (e.g., bank updates) follow required verification and escalation steps. 

 

KEY RESPONSIBILITIES:

• Reviews and posts complex invoices each day and resolves most exceptions/escalations, including issues tied to employee reimbursement/expense activity.
• Completes daily supplier requests (set-ups and supplier changes) and validates supporting documentation, applying policy-required verification and escalation for sensitive updates (such as bank changes).
• Manages daily invoice intake and processing for PO and non-PO invoices, confirming accurate coding, documentation, and timely posting.
• Processes higher-complexity invoices (multi-line, multi-entity, tax-sensitive, recurring, credits/memos), verifying coding and approvals and resolving documentation gaps.
• Leads exception management for PO/receiving/price variances and partners with buyers/sourcing managers, departments, and suppliers to resolve issues; drive root-cause fixes to reduce recurrence.
• Handles escalated invoice/payment issues requiring deeper research (duplicates, disputed charges, urgent payments) and communicate status, findings, and next steps to stakeholders.
• Completes and/or reviews supplier set-ups and maintenance changes for accuracy and completeness; route sensitive updates (e.g., bank changes) through policy-defined verification and approval pathways.
• Performs AP reconciliations and responds to audit requests by providing documentation and explanations.
• Prepares and reviews month-end close deliverables to deliver accurate and timely financial reporting.
• Executes payment processing activities (payment proposal review, payment holds/releases, positive pay review as applicable) and coordinate with Treasury on timing, exceptions, and control adherence.
• Develops and maintains AP reports and dashboards (aging, past due, discounts, exceptions, throughput/touchless rate) and shares insights and recommendations with stakeholders.
• Maintains and refines AP procedures/SOPs; proposes control improvements and automation opportunities (e-invoicing, OCR, workflow).
• Coaches and provides informal training to entry-level staff; performs quality checks and shares best practices.
• Performs related responsibilities as required. 

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent.
• Two years of college coursework and four years of accounts payable or related experience or an equivalent combination of education, training and experience.
• Exception resolution and close support experience.
• Working knowledge of AP controls, segregation of duties, and audit readiness.
• Intermediate Excel skills (pivot tables, lookups; power tools a plus) and comfort with ERP reporting.
• Strong problem-solving skills; able to partner cross-functionally and manage competing priorities.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.