This position may involve the following Health and Safety issues:
Revenue Cycle & Managed Care
Responsible for collection and follow-up of all accounts assigned prior to, during or after admission and discharge. Communicates the university's or clinical/healthcare financial policies to all patients.
Identifies patients who require early financial counseling intervention.
Provides information regarding resources for patients who need financial help.
Coordinates classification for bad debt and charity. Verifies, researches and completes all paperwork and forms to bill all types of claims for reimbursement via electronic system and hard copy.
Serves as a patient advocate during the cycle of the account.
A high school diploma or equivalent. Basic typing and good communication skills.
For billing or collections positions, one year of collections or billing experience is required.
For admissions positions, one year of experience in a healthcare environment or one year of customer service experience is required.
Ability to speak fluent Spanish preferred, but not required.