• Communications Manager - Office of Global Strategy & Initiatives

    Job Number
    Job Type
    Regular Full-Time
    EVP Provost Academic Affairs
    Global Strategy & Initiatives
    This position may involve the following Health and Safety issues:
    Not Applicable
    Job Category
    Business Operations
  • Description


    • Responsible for the integrated communication and promotion of divisional programs and services.
    • Collaborates with others to develop and implement programs and communications materials for targeted audiences which enhance awareness and utilization of divisional programs and services.
    • Creates effective promotional materials including articles, brochures, forms and flyers.
    • Designs, oversees and updates a website to educate and to promote activities and programs; coordinates website with other related websites.
    • May manage a budget.
    • May assist in evaluating, measuring and responding to issues related to the quality of services provided.
    • May conduct evaluations, surveys and focus groups to assist in quality improvement efforts.
    • Researches constituents' satisfaction with divisional programs and services.
    • Develops reports and recommendations to sustain high quality.
    • May supervise or provide direction to staff.
    • Leads projects as assigned.
    • Serves as an internal marketing consultant for programs and services.
    • May be responsible for managing various aspects of social media activities.
    • Performs related responsibilities as required.


    • A bachelor's degree in communications, public relations, marketing, art or other related field.
    • Five years of experience in the development of marketing and informational materials, writing/research, project management and/or information technology.
    • Additional related experience may be considered in lieu of a degree.
    • Knowledge of publishing and other related software.
    • Demonstrated creativity in the design of marketing, public relations or educational programs and communications materials.




    Additional Details

    SPECIFIC RESPONSIBILITIES IN THE OFFICE OF GLOBAL STRATEGY & INITIATIVES: Leads the communications initiatives of the Office of Global Strategy & Initiatives (GSI) and its reporting divisions, which include the Office of International Student and Scholar Services (ISSS), the Claus M. Halle Institute for Global Research and Learning, and Global Services. Responsibilities include the following:

    • Web content strategy, management, analysis (through Google Analytics, etc.), and updates; requires copywriting, editing, and technical writing experience as well as HTML and Cascade or other CMS experience.
    • Internal PR and story development, promoting Emory’s global strategy and advocating for the inclusion of global priorities in university publications and presentations.
    • Email and social media marketing of events using mechanisms such as Constant Contact, Trumba, HootSuite, TweetDeck, Twitter, Facebook, YouTube, etc.; requires staying current with trends and best practices and monitoring key metrics.
    • Develop and manage GSI’s periodic e-newsletter; edit and format ISSS e-newsletters.
    • Publications management including occasional print production; requires knowledge of programs such as Photoshop, InDesign, and Illustrator.
    • Management of multiple editorial calendars.
    • Liaising with other Emory offices such as Communications and Public Affairs, Office of the Provost, etc.
    • Media relations including writing press releases and media advisories for both internal Emory and external Atlanta and larger community audiences.

    To support Emory’s reputation in the global community, the person in this role must demonstrate a high level of overall quality and professionalism in their work as well as sensitivity to the cultural considerations that international work can involve.


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