• Program Coordinator

    Job Number
    Job Type
    Regular Full-Time
    EVP Provost Academic Affairs
    Emory Continuing Education
    This position may involve the following Health and Safety issues:
    Not Applicable
    Job Category
    Business Operations
  • Description


    • Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following: establishing long-term operational objectives, researching factors that may impact the success of the program, and working with individuals or groups to research and document program requirements in order to provide appropriate input into the development of strategic plans.
    • Develops work plans to accomplish program goals and objectives and monitors progress toward their achievement.
    • Conducts research and gathers information to develop various publications.
    • Develops promotional materials which may include content for reports, briefings, newsletters, grants or other written information related to the program. Assists in developing and coordinating program-related conferences, conventions, or meetings.
    • Monitors expenditures and may participate in the budget planning process and prepare financial reports.
    • May assist in identifying funding resources and developing fund-raising strategies and initiatives.
    • Prepares operational and statistical reports.
    • Conducts training, represents the program at meetings and conferences, and networks with affiliated groups.
    • May supervise assigned project staff, interns and/or volunteers.
    • Performs related responsibilities as required.
    • This is not an administrative support position.


    • Bachelor's degree in a field related to the program and two years of related experience, or an equivalent combination of education, training and experience.

    Additional Details

    Emory Continuing Education seeks a Program Coordinator who will coordinate the facility reservations, AV equipment, course materials, and enrollment monitoring for all assigned classes to ensure instructors are well informed and prepared for the class sessions.  Responsible for learning general information about each course offered so they can competently answer questions.  Assists with yearly planning and is responsible for scheduling and confirming classes according to the plan.  Consults with instructors and adjusts schedules as necessary.  Emergencies arising during the execution of classes must be dealt with immediately.  Occasionally equipment malfunctions or other situations will arise and the Coordinator is expected to attempt to remedy the situation using resources at their disposal.  Prepares appropriate financial information to assist with budgeting and revenue and expense tracking.  Ensures accuracy of financial information entered in registration system.  Coordinator assists with budget for assigned program areas.


    Please include a cover letter with your application materials explaining how your background and experience is a good fit for this position.


    Relationship and Reporting Structure:

    • Works with the Program Manager and Assistant Program Manager to plan and execute courses
    • Works with Business Manager to procure supplies
    • Delegates tasks to Federal Work Study students where appropriate
    • Works with Enrollment Services to address questions about appropriate classes and programs
    • Works with instructors to confirm and execute courses

    Essential Functions Coordination

    • Schedules, reschedules and cancels classes in assigned program areas as needed
    • Confirms availability with instructors and sends course contracts
    • Creates courses in registration system and opens for enrollment
    • Reviews course listings on website for accuracy
    • Assists in biannual print catalog production
    • Enters and ensures accuracy of course and program financial information in registration system
    • Orders course materials as needed and provides instructors with relevant materials (rosters, evaluations, etc.) at the start of each course
    • Manages instructor questions about scheduling and curriculum
    • Sends reminder emails to students prior to the start of each course
    • Responsible for course setup and maintenance in Canvas and Adobe Connect
    • Provides guidance to instructors regarding use of Canvas and Adobe Connect
    • Submits instructor payments for processing in a timely manner
    • Issues course certificates as needed
    • Completes monthly revenue tracking process for assigned program areas
    • Assists in yearly course planning
    • Accepts responsibility for task completion in a timely manner


     Preferred Qualifications:

    • Earned bachelor’s degree from an accredited college or university
    • A documented record of success in college / university / postsecondary education administration preferred
    • Knowledge of and ability to quickly learn educational software to maximize efficient use and application. Experience with Higher Reach, Canvas and Adobe Connect preferred
    • Significant mastery of MS Office suite
    • Excellent verbal and written communication and interpersonal skills
    • Ability to plan and execute projects in a timely manner
    • Self-starter with ability to work well with minimal supervision on a variety of tasks at any one time
    • Highly organized
    • Works a varied schedule to accommodate the needs of the adult students. Note that this includes occasional evenings and weekends
    • Ability to use basic math functions for financial reports and create and understand graphs and spreadsheets
    • Familiarity with process design and project management desirable


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