Emory

  • Communications Specialist

    Job Number
    24591
    Job Type
    Regular Full-Time
    Division
    Emory College
    Department
    ECAS: Communications
    This position may involve the following Health and Safety issues:
    Not Applicable
    Job Category
    Business Operations
  • Description

    JOB DESCRIPTION:

    • Consults with management and staff to design, develop and maintain a World Wide Web site. Develops, writes and edits various communications materials including correspondence, newsletters, brochures and articles.
    • Develops and maintains effective methods for distributing communication materials and information.
    • Maintains required record-keeping and documentation.
    • May train staff in the use of communications technology.
    • May utilize various aspects of social media to accomplish work objectives.
    • Performs related responsibilities as required.


    MINIMUM QUALIFICATIONS:

    • Bachelor's degree in a related field and three years of related experience, or equivalent combination of experience, education, and training.

     

     

    DATE CREATED/MODIFIED/REVIEWED: 11/14/11 JB

    Additional Details

    • Provide support to Emory College academic department administrators and program coordinators responsible for updating their departments’ websites. This includes managing access, communicating updates, troubleshooting individual and global issues, conducting group and individual training, and creating documentation.
    • Work with a diverse population of department administrators with varying levels of knowledge regarding technology, web content creation, and content strategy.
    • Consults, mentors, and influences contributors and stakeholders to develop their local content to align with the university’s brand, best practices in content strategy, user experience, writing for the web, web technologies, and accessibility standards on an ongoing basis.
    • Maintains monthly content management system training. Identifies emerging training needs and designs program to address them.
    • Develops a strategy with team members and director to migrate departments into a new template. Works with developer on usability feedback and additional development needs for the template.
    • Uses social media and web metrics tools to monitor and analyze online usage and effectiveness of the Office of Communications’ promotion efforts.
    • Recommends changes to maximize results and regularly provides insights gained from analytics to promote evolution of content management and marketing strategies.
    • Consults department administration on how to use metrics to improve their websites and communications.
    • Identifies needs within the College’s web community and provides cost-effective, efficient, and scalable solutions.

     

    Preferred Qualifications:

    • Strong verbal and written communication skills, especially for web content that is optimized for high quality user experience, clearly perceived calls to action, intuitive navigation, and persuasion.
    • Excellent at building relationships and working within a small team.
    • Ability to work independently with minimal supervision.
    • Skilled at negotiation and an enthusiastic champion of best practices for the web.
    • Detail-oriented, with strong organizational skills and follow-through with clients, manager and team members.
    • Willingness to learn new skills and concepts.
    • Experience using web content management systems. Experience with Cascade a plus.
    • Demonstrated experience writing for web, web project management, web content strategy, and implementation and training. Knowledge of web design trends, CSS, HTML5, Bootstrap and other web development technologies.
    • Proficiency with Photoshop, Illustrator, and InDesign is a plus.
    • Preferred: Bachelors in Business, Mass Communications, Marketing, Information Technology, Computer Science, or a related field.

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