• Business Analyst II | PHII

    Job Number
    Job Type
    Regular Full-Time
    Affiliated Organizations
    Task Force for Global Health
    This position may involve the following Health and Safety issues:
    Not Applicable
    Job Category
    Information Technology
  • Description

    JOB DESCRIPTION: Coordinates efforts to ensure that information systems support departmental objectives and information management needs. Supports efforts to ensure that information systems upholds overall organizational mission and objectives. Works closely with departmental customers to conduct business analysis and identify business objectives and requirements. Assists in the development of technology plans and strategies. Coordinates the planning and implementation of systems related projects. Maintains a high level of client satisfaction with Information Services as provided to assigned clients.

    MINIMUM QUALIFICATIONS: Bachelor's degree and five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions OR equivalent combination of experience, education, and training.

    Additional Details

    PRIMARY RESPONSIBILITIES: Coordinates, conducts, and performs the analysis of business problems to be solved with automated systems. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Partners with users to identify and evaluate systems and procedures which are cost effective and meet user requirements.

    • Responsible for learning about the customers, their mission, needs, general business processes, and cultures
    • Conducts extensive literature searches and effectively summarizes reported research findings and their applicability to the reasons for which the research was requeste
    • Researches vendor, products/features in health information systems
    • Manages databases, such as EndNote, Access and Excel.
    • Assists with coordination and follow-up on client risks and open issues related to business analysis and system requirements documents
    • Assists with gathering and coordinating information to document key client business processes for use in published materials and integrating client feedback into the final version of the business analysis and system requirements documentation
    • May assist with facilitating a requirements gathering workshop
    • Prepares documentation for with current state analysis, future state design, requirements definition, and logical design sessions (trainings and workshops)
    • Prepares all project deliverables (e.g., context diagrams, task flow diagrams) using tools such as Visio, MS Excel and MS PowerPoint
    • Assists with communicating, sharing, and transferring knowledge to colleagues and customers with building consensus among global partners and collaborative participants
    • May lead or assist with activities for multiple projects
    • Project manages activities and deliverables
    • May provide oversight and direction to consultants, volunteers and interns
    • Attends conferences/meetings and reviews literature in order to stay abreast of current knowledge and issues



    • Bachelor’s degree in informatics, business, engineering, science or related field or Master’s degree in public health related field
    • Five years of experience specifically related to the position including (at least one year) in public health informatics.
    • One or more years of experience working internationally.
    • Demonstrated strong professional oral and written communication skills.
    • The ability to interact with both internal staff and external domestic and global clients with diplomacy and tact.


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