JOB DESCRIPTION: This position is essential as first contact with patient/parent. Answers and screens telephone calls. Verifies patient insurance coverage and obtains referral as needed. Collects charge slips and co-payments, batches appropriately. Schedules procedures/follow up appointments in a timely manner. Ensures and reviews all demographic data for outpatient clinic visits. Enters data in computer system IDX/GPMS or Gerber Alley. Operates standard office equipment including copier and fax machine. May type labels, envelopes, routine forms and correspondence. May travel to satellite locations and may assist with back office duties as needed. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent (GED) and one year of clerical or secretarial experience. Must have excellent interpersonal skills and customer service skills.