• Assistant VP of Reputation Management

    Job Number
    Job Type
    Regular Full-Time
    Communications and Marketing
    Communications (EUV)
    This position may involve the following Health and Safety issues:
    Not Applicable
    Job Category
    Business Operations
  • Description

    Emory University's Communications and Public Affairs Division is seeing an Assistant VP of Reputation Management to join their dynamic and revered team.


    In this highly coveted role, the selected professional will be a part of an award-winning team of professionals who work to increase the awareness and reputation of the university among key audiences. The responsibilities of the team include developing and implementing communications strategies that support a broad range of activities including media relations, internal and external communications, issues management, and crisis communication.




    • Reporting to the Vice President of Enterprise Communications and Reputation Management, this position leads a team experienced in communication designed to manage and protect the reputation of the university.


    • Provides strategic counsel to leadership, creates communication plans, and serves as spokesperson for the university with news media.


    • Develops a best-in-class earned media monitoring function to ensure immediate capture and evaluation of news and information important to the university.


    • Evaluates from a communication perspective priority issues and opportunities in higher education that concern the university.


    • Understands best practices in issues and crisis communication. Hires, trains, and evaluates staff. Performs other related duties as required.




    • Serves as issues/crisis communications manager.


    • Conducts horizon scans of issues that may potentially impact Emory University; in coordination with appropriate university colleagues, develops issues management plan including backgrounders, message platforms, monitoring and evaluation.


    • Researches and applies best practices in issues management and crisis communications.


    • Develops/updates issues playbook.


    • Updates crisis communications plans.


    • Works closely with Emory’s Critical Event Preparedness and Response (CEPAR) department in conducting drills for communications team.


    • Trains division’s communications team on roles during crisis events



    • A bachelor's degree in communications, marketing, journalism, or related field


    • 10 years of communications and marketing experience, including relevant leadership and management experience (marketing, communications, public relations, media relations, public affairs, etc.).


    • Higher Education experience preferred.

    Additional Details


    Emory is everywhere you look. In the media. On your mobile device. In your mailbox. At your workplace. In your community. At your service. And on your mind.


    You may not realize it, but you've already seen us in action. We're an award-winning group of dedicated communications and public affairs professionals—strategists, writers, designers, analysts, developers, advisors, and advocates. We promote, protect, and advance Emory's image and reputation at every turn.


    The work of a great university is told through many stories and by a chorus of voices. Our team works tirelessly with our amazing faculty, students, staff, and alumni to bring those stories to life. We develop relationships both within Emory and with a broad range of external constituents to advocate on behalf of this extraordinary private research university. 


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