Manager, Curbside Management

Job Number
Job Type
Regular Full-Time
Campus Services
CS Parking Services
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Public Safety & Security
Location : Name
Clairmont Campus
Campus Location (For Posting) : Location

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.


The Manager of Curbside Management will report to the Assistant Director, Parking Services.  The position will develop, manage, maintain, and ingrain best practices throughout the organization related to the specific aspects of the enforcement program, event management, and the curbside management program.



  • Develops and manages the parking rules and regulations, the appeals process, and manages the enforcement team.
  • Develops and manages the curbside management program architecture, including the inventory of user (customer) groups, modes (cars, delivery vehicles, university fleet, bicycles, e-scooters, etc.), enforcement tools (LPR, Mobile LPR, RFID), and citation management.
  • Areas within curb management include mobility, ADA access, vendor access/parking, transportation network companies, bicycle infrastructure, deliveries, signage, and technology.
  • Identifies and implements technology, methods to inventory and monitor curb and high demand spaces across campus.
  • Develops and manages the event management program, including guidelines and processes to support University and Healthcare events (validations, space reservations).
  • Responsible for communication of curbside management program with appropriate stakeholders.
  • Proficient in and provide user support for proprietary parking management systems (ex. T2 Flex, Flash Parking), license plate recognition equipment and software, event management software, and citation equipment and software.
  • Recommends process improvements for daily operating procedures.
  • Ensures the integrity and accuracy of operational information and reporting.
  • Analyzes data and reports, identifies and summarizes trends.
  • Provides management to the Curbside Management team.
  • Formulates best practice policies for areas of responsibilities.
  • Develops and administers procedures necessary to implement policies; provides overall direction to ensure the delivery and efficient and effective processes.
  • Ensures productivity standards are maintained and met.
  • Hires, supervises, evaluates, and trains staff.
  • Performs related responsibilities as required.


  • A bachelor's degree in business administration or related field and five years of broad-based experience in parking operations, technology, customer service/hospitality, including two years in a management or supervisory capacity, OR an equivalent combination of education, training, and experience.
  • Positions within this classification may require a valid Georgia driver's license and an insurable driving record.


  • Experience in higher education and/or healthcare operations desired.

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.


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