The Constituent Giving and Donor Relations team develops and implements programming to engage, solicit, and steward prospective and current donors across Emory University and Emory Healthcare. On the Constituent Giving side, the team is responsible for broad, multi-channel campaigns for all of Emory’s constituents, to include direct mail, email, targeted ads, telephone, and texting, as well as targeted programming and crowdfunding to acquire and renew donors. Within Donor Relations, the team is responsible for stewardship strategies for all donors, Emory’s loyalty societies, and those who give to specific campaigns or projects. In addition, they design stewardship for major and principal-level donors across the university and partner on donor-specific recognition and stewardship plans. The Director, Donor Relations will manage a team of three professionals responsible for major and principal gift stewardship and be responsible for designing and implementing programs for these groups of donors. This position will report to the Executive Director of Constituent Giving and Donor Relations.
- Develops programs designed to enhance and strengthen Emory's relationship with donors and significant donor prospects.
- Programs may include donor acknowledgment, stewardship reporting, donor recognition, donor engagement, or events.
- Acts as strategic partner to Emory's schools and units to identify and implement projects for priority donors and programs.
- Manages goals and strategies for responsible programs, and oversees the evaluation of outcomes and effectiveness.
- Oversees/manages data collection, data management, analysis and high level reporting for projects.
- Determines how data should be collected, routed, analyzed, and reported in CRM system.
- Implements strategies based on data-driven decision making.
- Recommends best practices to inform the development of an overall donor relations strategic plan.
- Manages a process to develop individualized stewardship plans for high-level donors as well as effective university-wide stewardship activities.
- Supervises staff.
- Performs related duties as required.
ADDITIONAL JOB DETAILS:
In addition to the duties outlined above, the Director may be required to:
- Lead annual/strategic planning for the department.
- Review and validate stewardship data for donor funds and reports.
Maintain knowledge/expertise of best practices and current trends for constituent giving and donor relations.
- A bachelor's degree in a related field and five years of experience in donor relations, stewardship, fundraising, or alumni engagement.
- Cover letter required for consideration.
- Successful candidates will possess extensive experience managing projects, programs, budgets, and financial reports, working with various technologies including advanced knowledge and experience with database and project management software, and CRM systems.
- Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, manage change, and navigate a complex work environment.
Possess a high level of professionalism and commitment to confidentiality with sound judgment and
- Experience leading teams, working independently as well as collaboratively to achieve goals, with acommitment to delivering exceptional customer service.
- Experience with philanthropic fund management and reporting, including understanding of data and financial information.
- Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
- Flexibility to accommodate changing priorities and deadlines.
The role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.