Emory

Receptionist

Job Number
69752
Job Type
Regular Full-Time
Division
Affiliated Organizations
Department
Task Force for Global Health
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Clerical & Administrative
Location : Name
Task Force for Global Health
Campus Location (For Posting) : Location
US-GA-Decatur

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

 

The Task Force for Global Health, founded nearly 40 years ago to advance health equity, works with partners in more than 150 countries to eliminate diseases, ensure access to vaccines and essential medicines, and strengthen health systems to protect populations. Expertise includes neglected tropical diseases and other infectious diseases; vaccine safety, distribution and access; and health systems strengthening. For more information, visit www.taskforce.org

Description

JOB DESCRIPTION:

  • Greets visitors and callers and handles their inquiries or refers them to the appropriate employee.
    • Consistently provides exceptional customer service in a friendly, professional, courteous, proactive, and remarkable manner to all customers (internal and external) with a cooperative attitude and understanding demeanor,
    • maintains positive and productive working relationships with all internal and external customers,
    • handles challenging situations tactfully.
  • Maintains a general knowledge of TFGH staff and their functions to aid in proper direction of calls, visitors, and messages.
  • Handles all receptionist duties in an efficient and timely manner including:
    • welcoming,
    • greeting and directing visitors with a warm smile,
    • assisting customers, accepting deliveries,
    • answering and screening phone calls,
    • routing calls,
    • recording accurate messages,
    • properly communicating messages,
    • may enter data into computer database,
    • and perform other clerical and receptionist duties.
  • Maintains neat appearance of the reception area; appropriately reports any needed maintenance and repairs; opens and secures the front office entrance daily according to schedule.
  • Assists with inbound and outbound deliveries since the receptionist often has to sign for packages, give outgoing deliveries to couriers, and operates standard office equipment.
  • Maintains security by following procedures, monitors logbook, issuing visitor badges.
  • Maintains employee and program directories.
  • Provide basic administrative support including scheduling meetings.
  • Performs related responsibilities as required.


MINIMUM QUALIFICATIONS:

  • A high school diploma or equivalent.

 

PREFERRED QUALIFICATIONS:

  • Minimum 1 year of relevant experience strongly preferred.
  • Advanced knowledge of MS Office and Google suite.
  • Excellent customer service and verbal, written, and interpersonal communication skills.
  • Ability to lift up to 15lbs.
  • Ability to work independently in a fast paced, high volume environment, and must be adaptable to change.
  • Ability to use good judgment, critical thinking skills, and follow instructions.
  • Excellent attention to detail and organizational skills.
  • Ability to effectively handle and maintain confidential matters and information.
  • Ability to maintain a proactive approach to assignments and must be multi-task oriented.
  • Exceptional time management and creativity with ability to prioritize work to meet deadlines.
  • Maintains positive composure and consistently demonstrate professional demeanor.

 

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

 

 

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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