Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.
The Meeting Technology and Application Support Specialist is responsible for delivering an exceptional video conference and technology meeting experience to all employees at Task Force for Global Health (TFGH). Provides daily operational and technical support of meetings, including video conferences and virtual meetings via RingCentral and Zoom. Performs application support responsibilities. Collaborates with the Help Desk to respond to daily requests, break/ fix and meeting support tickets via TFGH's internal FreshService ticketing system and email.
TFGH BACKGROUND: The Task Force for Global Health, based in Atlanta and founded nearly 40 years ago to advance health equity, works with partners in more than 150 countries to eliminate diseases, ensure access to vaccines and essential medicines, and strengthen health systems to protect populations. Expertise includes neglected tropical diseases and other infectious diseases; vaccine safety, distribution and access; and health systems strengthening. For more information, visit www.taskforce.org.
ITST BACKGROUND: Information Technology plays a vital and ever-expanding role in the TFGH mission. The TFGH information technology environment is highly distributed and diverse, with leadership and coordination from the Chief Information Officer (CIO) and direct report units. The TFGH Information Technology Services Team (ITST) is responsible for all aspects of information technology services from help desk services to digital transformation. ITST aims to allow team members flexible work arrangements and align responsibilities with their IT areas of interest based on the organization needs. The ITST operates as a collaborative unit with a servant leader culture that empowers direct reports with the tools they need to be successful.
Meeting and Conference Support – 80%
Application Support – 20%
TRAVEL: Less than 10% domestic and/or international travel
NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.