Emory

Director of Alumni Engagement – Alumni and Constituent Programs

Job Number
79028
Job Type
Regular Full-Time
Division
Advancement &Alumni Engagement
Department
ADV: Eng, Comm, and Marketing
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Advancement & Fundraising
Location : Name
Emory Campus-Clifton Corridor
Campus Location (For Posting) : Location
US-GA-Atlanta

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

The Alumni and Constituent Programs team within Advancement and Alumni Engagement focuses on coordinating and managing opportunities for Emory Alumni to engage with the university and fellow alumni through programs and events. This position will lead signature alumni and constituent engagement programs, focused on lifelong alumni learning and development, faculty engagement, and community engagement programming. The role will drive strategic content curation and program development/implementation to elevate and highlight Emory priorities, experts (alumni, faculty, staff, affiliates), and intellectual capital in collaboration with key university partners and stakeholders. They will also manage a team and work closely with colleagues to enhance continuing education, professional/personal development, and community engagement initiatives. This position will report to the Managing Senior Director of Alumni and Constituent Programs.

 

JOB DESCRIPTION:

  • Develops, designs, leads, and implements programs and activities designed to strengthen ties between a school, unit, or program and its constituents.
  • Develops, markets, plans, and manages the events/activities coordinated through the designated program.
  • Responsible for increasing alumni engagement through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services.
  • Develops, cultivates, and manages relationships with volunteers, board, chapter, and affinity alumni organizations.
  • Develops and advances program or school relationships both within the division, and other campus offices, schools/divisions.
  • Supports the representation of the program off campus and manage the integration of activities with other initiatives/events.
  • Manages a school, unit, or program budget.
  • Performs related responsibilities as required.

ADDITIONAL JOB DETAILS: 

 

In addition to the duties outlined above, the Director may be required to:

  • Represent the department or serve as primary contact working with other departments across the division/University.
  • Partner with division advancement and engagement officers to qualify, engage, cultivate, and steward potential prospects.
  • Maintain information on selected alumni and prospects including contact reports in CRM system.
  • Meet department metrics for visit preparation, qualification, contact reports, visits, referrals, and accurate coding using the CRM system.
  • Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served and inform on goals for respective volunteer programs.
  • Manage technology/information and master database software and applications with the ability to assess data used to determine the use of resources.
  • Research and manage a portfolio of potential prospects for volunteer and engagement opportunities.
  • Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategy
  • Develop and conduct individual and training programs, orientations, and written materials for alumni programs.
  • Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity and presence across digital alumni communities.
  • Maintain knowledge/expertise of best practices and current trends for alumni engagement.
  • Some night and weekend work is required.
  • Some travel may be necessary.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree and five years experience in higher education, alumni engagement, advancement, fund raising or within a non-profit institution.
  • Cover Letter Required for Consideration

PREFERRED QUALIFICATIONS:

  • Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills.
  • Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously.
  • Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service.
  • Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.
  • Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
  • Flexibility to accommodate changing priorities and deadlines.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department of work. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.


Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).


Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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