Emory

Academic Technology Specialist III

Job Number
88539
Job Type
Regular Full-Time
Division
Emory University Libraries
Department
EUL: Teaching and Learning
This position may involve the following Health and Safety issues:
Not Applicable
Job Category
Information Technology
Campus Location (For Posting) : City
Atlanta
Location : Name
Emory Campus-Clifton Corridor

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

The Academic Technology Services department is seeking to hire an Academic Technology Spec II (two) OR Academic Technology Spec III (three). The level of position offered will be determined based on the selected candidate’s qualifications.

 

Primary Areas of Responsibility:

  • Canvas system administration and supported integrations
  • Canvas Data support
  • 3rd party tool administration (examples include Poll Everywhere, Namecoach, Respondus, TurnitIn)

JOB DESCRIPTION:

  • Leads strategic division and school-wide efforts to identify and deploy technologies that support the teaching and learning mission of the University.
  • Administers enterprise-wide systems and applications to ensure operability of services and provide a highly available, secure, and robust academic technology infrastructure.
  • Designs support models; deploys equipment and infrastructure into supported rooms and facilities and/or deploys enterprise-wide software applications for use by the Emory University and Emory Healthcare communities.
  • Monitors application activity, equipment security, and system functions to ensure required availability and integrity; works with OIT Enterprise Systems to ensure 7x24 end-to-end monitoring and event management systems and alerts are in place and properly supported.
  • Consults with OIT Infrastructure teams to identify new and evolving systems, servers, storage, and database resources.
  • Ensures systems and applications comply with required mandates and best practices.
  • Provides customer support to troubleshoot advanced-level technical problems, ensure productivity, and to maintain system operability.
  • Educates customers on available central services to promote technology usage at Emory and to create best practice standards.
  • Reviews departments' proposals for new technologies, and makes subsequent recommendations to management based on technology and financial support requirements.
  • Partners with vendors and other campus experts to evaluate customer technology requirements and offer effective, innovative and supported solutions.
  • Participates in projects to evaluate, test, implement, upgrade, and/or purchase new systems, applications, or services.
  • Serves on professional organizations' work groups and committees to promote industry standards and collaboration with peers to influence future technologies.
  • Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

  • A bachelor's degree and three years of experience in systems and/or application administration OR an equivalent combination of education, training and experience.
  • Experience in instructional technology support in higher education is preferred.

PREFERRED QUALIFICAITONS:

  • Three years of experience as an LMS administrator highly preferred - ideally Canvas.
  • Proficiency in widely used programming languages and Web frameworks, such as JavaScript, HTML, JSON, CSS, XML, Python, SQL, REST APIs, GitHub, GraphQL and bash scripting preferred. Linux experience is preferred.
  • Experience with Learning Tools Interoperability (LTI) integrations also preferred.
  • Experience with data visualization tools, such as Tableau, preferred.
  • Knowledge of e-learning, remote learning and/or instructional technology tools preferred.
  • Ability to work a flexible schedule, including some evenings and weekends.

Emory Libraries requires that our employees recognize diversity, equity, and inclusion as essential core values to achieving our mission to enrich the quality of life in an inclusive work environment through competency training, reassurance of personal growth, restorative communication practices, and embrace our diverse identities of patrons within the Emory community.

 

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Emory Supports a Diverse and Inclusive Culture

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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