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Supports faculty, staff and students to maintain customer functionality and satisfaction. Independently resolves most moderately complex IT issues. Recognizes patterns of issues and proposes solutions to prevent issue recurrence and improve efficiencies. Processes customer information and verifies location and equipment through customer relationship management tool.   JOB DESCRIPTION:  - Maintains a strong understanding of IT functions, requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. - Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets to IT resources. - Alerts SD management and staff resources to provide rapid responses to incidents, problems and outage. - Interacts with and verifies customers to collect information, clarify needs and to determine courses of action. - Troubleshoots issues and researches issue origins to resolve tickets. - Escalates remaining issues to Tier 2 and Tier 3 to ensure customer incidents are resolved. - Collects and analyzes SD information and activities to assist with identifying potential service interruption issues. - Alerts SD management and service owners to confirm and validate MINs. - Communicates issues and resolutions with SD management to clarify next steps and to ensure consistency. - Confirms MINs and updates front end telephone announcements to communicate status of affected services. - Communicates issue resolutions and MINs to department staff to close out events. - Reviews tickets to determine areas for improving SD staff skills. - Interacts with SD staff and new hires to provide incident process training and to leverage knowledge management. - Collaborates with SD management to identify soft skills improvement opportunities. - Shares ideas and insights with SD staff to increase skill levels and to reinforce team dynamics. - Identifies knowledge gaps to contribute to Knowledge Base (KB) content. - Provides data to support SD staff coaching opportunities. - Reviews knowledge articles to update KB and to recommend discarding of obsolete information. - Collaborates with Knowledge Manager to optimize and share KB information with SD staff for creating efficiencies. - Performs related responsibilities as assigned. MINIMUM QUALIFICATIONS: - High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
74415
Division
Goizueta Business School
Department
GBS: Technology Services
Job Type
Regular Full-Time
Job Category
Information Technology
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
This is a part-time research assistant position with the Grady Trauma Project for up to 2 years, at .60 FTE. The role is to serve as the project coordinator for a new study evaluating the benefits of caregiver adverse childhood experiences (ACEs) screening and provider-led conversation about ACEs in reducing child risk within a pediatric primary care clinic serving Latinx families from low-income communities. Hours will need to be during regular business hours but schedule is flexible.   JOB DESCRIPTION: - Enrolling participants and conducting research visits at a pediatric primary care clinic in Chamblee, managing data collection and entry through RedCap, overseeing 2-3 research interns, engaging in weekly team meetings, and updating the research team regularly on recruitment and retention efforts. - Under general supervision, performs a variety of defined research and laboratory tests and experiments according to prescribed protocols and assigned schedules. - Sets up experiments as prescribed by a principal investigator. - May be required to participate in laboratory maintenance activities such as sterilization and cleaning of equipment, ordering of supplies, inventory and media preparation. - Maintains records, files and logs of work performed in laboratory notebooks and computer databases. - Compiles data and records results of studies for publications, grants and seminar presentations. - Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. - Performs related responsibilities as required by principal investigator. MINIMUM QUALIFICATIONS: - Bachelor's degree in a scientific field OR equivalent combination of experience, education, and training. PREFERRED QUALIFICATIONS: - Spanish language skills - Prior experience working in trauma or ACE-related research labs
Job Number
74412
Division
School Of Medicine
Department
SOM: Psych: Admin
Job Type
Temporary Part-Time
Job Category
Laboratory
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Grady
We are seeking a highly-motivated Assistant Scientist / Lead Research Specialist to join a team of scientists studying precision medicine in pediatric/young adult cancers. This individual will help the principal investigator, Dr. Hong, to help manage the lab and engage in the discovery and validation of novel candidate cancer genes and therapeutic targets for cancer using techniques such as CRISPR-Cas9 and other gene editing techniques. Some of the cancers involved include kidney and brain cancers such as Wilms Tumor and Atypical Teratoid/ Rhabdoid Tumor, as well as other rare pediatric cancers. The successful candidate will help manage lab operations (from ordering to maintaining equipment) with Dr. Hong, help with manuscript / grant preparation, and perform laboratory studies to help trainee projects along.   Some techniques will include performing DNA/RNA isolation, PCR, Western blotting, conventional and recombinational cDNA subcloning, cell and tissue culture, transfections viral-based gene transfer methods, and participate in high-throughput screening experiments with patient derived models, generating patient models, FACS, microscopy, mouse handling, and analyses of WES/WGS/ATAC/RNAseq data. In addition, the individual will assist with lab management responsibilities such as ordering, stocking supplies, maintaining laboratory equipment and teaching trainees to preparing reagents and solutions for the laboratory.   JOB DESCRIPTION: - Under minimal supervision, the Assistant Academic Research Scientist performs a wide range of highly technical and complex tasks necessary to advance basic and/or translational research programs. - Responsible for working with experimental platforms specific to the hiring Program. - Duties will include but are not limited to experimental design, data analysis, and interpretation and communication of results of basic and/or translational research. - Will be required to review literature and apply advanced knowledge, skills, and input necessary for protocol development. - May assist in grant and other funding applications as necessary and appropriate. - Performs other responsibilities as required. ADDITIONAL JOB DETAILS: - Prior research experience (such as a MS or PhD) in molecular biology or biochemistry is required. - Computational work is a plus but can be taught. - The candidate should possess strong interpersonal, communication, and analytical skills. - Further, the ideal candidate will be motivated, detailed, goal-oriented and possess excellent organizational including the ability to handle a variety of tasks in a fast-paced environment. MINIMUM QUALIFICATIONS: - PhD OR MD OR Master's degree and five years of professional level experience in a technical or research lab. - Internship experience or experience prior to attaining the qualifying degree is not considered eligible work experience for this job classification. Laboratory experience will be based on area of assignment. - Applicants applying with a M.D. or equivalent degree must be eligible for a Georgia medical license to meet the minimum qualifications. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
74396
Division
School Of Medicine
Department
SOM: Peds: Solid Tumor
Job Type
Regular Full-Time
Job Category
Laboratory
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
The Research Specialist works under general supervision, performs a variety of defined research and laboratory tests and experiments according to prescribed protocols and assigned schedules.   JOB DESCRIPTION: - Sets up experiments as prescribed by a principal investigator. - May be required to participate in laboratory maintenance activities such as sterilization and cleaning of equipment, ordering of supplies, inventory and media preparation. - Maintains records, files and logs of work performed in laboratory notebooks and computer databases. - Compiles data and records results of studies for publications, grants and seminar presentations. - Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. - Performs related responsibilities as required by principal investigator. ADDITIONAL JOB DETAILS: - This position participates in directed research projects overseen by a supervisor. - Candidate will be responsible for performing the following laboratory maintenance: - Restocking supplies - Sterilization of lab supplies - Media preparation - Freezer maintenance, organization, and temperature monitoring - Biohazardous waste disposal            MINIMUM QUALIFICATIONS: - Bachelor's degree in a scientific field OR equivalent combination of experience, education, and training. PREFERRED QUALIFICATIONS: - Highly organized and work well with other members of a team. - Strong science background and some prior lab experience preferred. - Previous experience in mammalian cell culture under aseptic conditions. - Processing human blood for isolation of PBMC and other derivatives. - Performing cytotoxicity assays. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
74346
Division
School Of Medicine
Department
SOM: Peds: Emory LOBP
Job Type
Regular Full-Time
Job Category
Laboratory
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
Located 36 miles east of Atlanta on Emory’s original campus in Oxford, Georgia, Oxford College invites applications for a Manager of Events.    JOB DESCRIPTION: - Plans and executes meetings, functions, and special events for multiple units and departments. - Collaborates with staff and clients to establish event goals and objectives; develops and recommends event operating procedures; establishes and manages event planning timelines; creates task assignments; and proposes resources needed to execute event. - Determines fiscal requirements for events, prepares budgetary recommendations, and negotiates terms with vendors. - Works with designers to create invitations, promotional and other printed materials. - Oversees and facilitates event briefing and coordination of speakers/presenters. - Provides leadership, direction, and coordination among speakers, staff, and volunteers during event program/production. - Prepares post-event analysis to assess opportunities and make recommendations for improving events and services to internal and external constituencies, and to implement recommendations as appropriate. - Seeks out innovative and creative ideas for events through research, networking, and continuing education classes. - May supervise staff. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - Bachelor's degree - Three years of related experience, or equivalent combination of experience, education, and training.   NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
74323
Division
Oxford College
Department
Finance and Admin-Personnel
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Oxford
Location : Name
Oxford College
JOB DESCRIPTION:   In collaboration with internal and external team members, the Technical Advisor for Monitoring and Evaluation will provide technical expertise and direction for monitoring, evaluation, research, learning, and adapting (MERLA) activities for the TFGH with focus on the COVID-19 Vaccine Implementation Program (CoVIP). This includes development of a monitoring framework for the program and advising related programs on their own activities, coordination with external partners, and support for countries and implementing partners that are part of the TFGH CoVIP program. The ultimate aim of these activities are to provide evidence of the impact of TFGH and other partner interventions related to adult immunization implementation support, and to provide ministries of health with the data needed to improve adult immunization programs towards becoming robust and sustainable platforms.   This position oversees or supports related special projects including post-introduction evaluations, and may represent the program in various national and international settings. - Collaborates with and seeks the support of representatives from other organizations. - Advises on the establishment of monitoring strategies and policies for the program. - Performs related responsibilities as required.   Specific activities include:   1) Provide MERLA input across programs at TFGH: a) In close collaboration with the CoVIP and Partnership for Influenza Vaccine Introduction (PIVI) program management teams, develop a data collection and analysis plan for TFGH adult immunization activities, including the collection and analysis of quantitative and qualitative data that reflect the quality and impact of the work of the program and supported projects. b) Collaborate with TFGH staff in other related programs on planning and conducting program monitoring and evaluation for their programs as needed. c) Provide written and oral reports when requested on the outcomes and impacts of TFGH supported adult immunization activities to senior leadership, external partners, and funding agencies.   2) Provide technical assistance to CoVIP and PIVI partners including ministries of health, CDC Country Offices, and implementation partners supported by TFGH: a) Provide technical assistance to build national capacity with regards to design, development, and implementation of an M&E strategy that will provide the information needed to improve the efficiency and effectiveness of adult immunization activities. Assistance will be given by way of training, providing technical advice, and providing materials and guidelines appropriate to context. b) Support and advise on collection, analysis, and interpretation of M&E data using appropriate quantitative or qualitative methods related to the assessment and improvement of program efficiency and effectiveness. c) Support and participate in formal post-introduction evaluations of vaccines for adults and in the evaluation of specific immunization-related activities such as vaccine safety and adverse events reporting, data management, surveillance, workforce development, and communications.   3) Coordination with other stakeholders: a) Serve as the principal liaison with international CoVIP partners including U.S. CDC headquarters staff, WHO, Gavi, and others on M&E activities to ensure alignment of TFGH strategies with those of international partners. Provide technical input as needed on the development of M&E strategies and tools at the international level on behalf of TFGH. b) Support the synthesis of lessons learned from M&E activities and the development of presentations to a global audience, including publications for peer-reviewed journals, other written documents, and oral presentations in collaboration with senior scientist(s).   TRAVEL: up to 20 - 30% International travel MINIMUM QUALIFICATIONS: - A master's degree in a related field of study AND - Five years of related work experience, OR equivalent combination of experience, education, and training. - PhD or MD in a related field of study is preferred. - Prefer at least five years of experience in providing direction in monitoring and evaluation of public health programs, especially those related to immunizations.   PREFERRED QUALIFICATIONS: - Ability to think conceptually, strategically, organizationally, and analytically and develop pragmatic solutions to complex problems as evidenced by peer-reviewed publications. - Experience working internationally with ministries of health and non-governmental organizations in developing countries. - Ability to think conceptually, strategically, organizationally, and analytically and develop pragmatic solutions to complex problems. - Experience working with U.S. government agencies. - Strong interpersonal and communication skills. - Excellent written and verbal English skills.
Job Number
74322
Division
Affiliated Organizations
Department
Task Force for Global Health
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Decatur
Location : Name
Task Force for Global Health
JOB DESCRIPTION: - Handles administrative activities generally associated with the conduct of clinical trials. - Provides guidance to less experienced staff. - Manages research project databases, develops flow sheets and other study related documents, and completes source documents/case report forms. - Interfaces with research participants, determines eligibility and consents study participants according to protocol. - Approves orders for supplies and equipment maintenance. - Assists in developing recruitment strategies and conducting screenings for study participants including interviews and questionnaires. - Supervises collection of study specimens and processing. - Establishes case packages for study procedures, monitors scheduling of procedures and charges, coordinates other services as needed. - Ensures compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends monitoring meetings with sponsors. - Prepares regulatory submissions. With appropriate credentialing and training. - May perform phlebotomy or diagnostics. - Performs related approved responsibilities as required. MINIMUM QUALIFICATIONS: - 1. High School Diploma or GED and five years of clinical research experience. OR - 2. Two years of college in a scientific, health related, or business administration program and three years clinical research experience OR - 3. Licensed as a practical nurse (LPN) and two years clinical research experience OR - 4. Bachelor's degree in a scientific, health related, or business administration related program and one year of clinical research experience OR - 5. Master's degree, MD or PhD in a scientific, health related or business administration program This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.   NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
74312
Division
School Of Medicine
Department
SOM: Medicine: Cardiology
Job Type
Regular Full-Time
Job Category
Research & Research Administration
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Hospital Midtown
JOB DESCRIPTION: - Supports patient operations with overall care coordination for patients, serving as their primary point of contact for all customer service, administrative and scheduling needs. - Acts as the liaison for the patient and family, working with both administrative and clinical staff from multiple departments to improve the patient's overall experience. - Position enhances the patient experience by serving as the primary point of contact and administrative care coordinator for established patients and/or family members. - Ensures that all related patient appointments for care are secured in a timely manner and coordinated for patient convenience and addresses and resolves process or administrative issues impeding timely access to care. - Responsible for collaborating with physicians and members of the care delivery team to triage, coordinate and consistently manage the patient care experience. - Position works with patients and families to answer questions, provide emotional support and resolve issues concerning the administrative coordination of their care. MINIMUM QUALIFICATIONS: - Bachelor's degree required, preferably with an emphasis in healthcare administration, business, or related field. - An equivalent combination of education and experience may be considered. - Proficient computer skills required. Excellent communication skills, both verbal and written, are required. - Ability to provide a high level of customer service is required. - Knowledge of medical terminology a plus. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
74311
Division
The Emory Clinic
Department
TEC CT Surg - Cardiac Emory
Job Type
Temporary Full-Time
Job Category
Clinical & Nursing Support
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Clinic Bldg A
Reporting to the Assistant Director of Treasury Operations, the Treasury Associate performs the day-to-day treasury operations function with responsibilities for cash management and treasury support for both Emory University (EU) and Emory Healthcare (EHC). Has responsibility for applying policies and procedures in the timely handling, processing, resolving and deposit of receipts and disbursements. Performs day-to-day cashiering functions including receiving and posting deposit transactions, posting returned deposits, the daily balancing of funds, and preparing bank deposits.   JOB DESCRIPTION: - Partners with the Controller's Office to research outstanding bank account reconciliation items and ensure bank account reconciliations are completed monthly. - Administers online banking systems for EU and EHC, including new user set up, troubleshoot user issues, reporting issues, and conducting user audits. - Administers the ACH ID set up and updates to debit limits. - Runs daily bank statements in Compass and assists with daily cash positioning. Initiates and approves EU and EHC domestic and global payments via wire transfers, including the maintenance of foreign currency logs and trade settlements. - Oversees the administration of EU and EHC Merchant account services and PCI compliance, including set up of Merchant ID's, and provided support for the annual PCI DSS assessments for all merchant account holders. - Maintains and administers the Emory University ClinCard program, including ClinCard user set up, ClinCard study set up, ClinCard workflow approval, ClinCard monthly expense journal entries, ClinCard issuance and distribution, and monitoring and replenishment of ClinCard balance. - Monitors cash management email box and resolves matters within designated time frame. - Assembles department invoices and enters in Emory Express for approval. - Initiates EU tax payments and prepares monthly journal entries. - Coordinates activities with key internal partners including accounting, procurement / accounts payable, student financial services, Emory Investment Management office and information technology. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - Bachelor's degree in Finance, Accounting, Economics, Business Administration or a related field and one year of financial work experience. - Must be highly detail-oriented, self-driven, personally accountable, comfortable working independently, and adaptable to change. - Strong written communication skills and the ability to multi-task. PREFERRED QUALIFICATIONS: - Treasury / cash management experience strongly preferred. - Previous experience in a similar role with a large, complex organization including cashiering and treasury operations, banking, and merchant services/PCI compliance. - Proficiency with MS Office; experience with enterprise-wide ERP systems (PeopleSoft preferred) banking software and treasury workstations. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
74310
Division
Vice President For Finance
Department
VP Finance:Treasury&Debt Mgmt
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
This position requires strong public health skills, with specific experience in curriculum development and adaptation, adult learning, instructional design, and materials development both for online and in person delivery. The position may be assigned to one or more projects across a variety of potential health areas and topics that address aspects of capacity building for public health professionals, community health workers and community organizations.    RESPONSIBILITIES: - Works with Departments of Health, community grantees, and other academic partners on community engagement and community mobilization initiatives - Assists in designing, developing, and editing educational materials, toolkits, support resources and tools, trainings, workshops, curriculum, and web-based products for various public health programs  - Assists in design and delivery of e-learning peer networks, communications, and newsletters  - Provides technical assistance and support for webinar series and events   JOB DESCRIPTION:  - Under limited supervision, uses a basic knowledge of public health principles to analyze, develop, implement, and promote new and creative strategies and solutions to address public health issues and challenges - Addresses public health issues by providing education, technical assistance, advocacy, public awareness, and research - Works with programs or studies designed to evaluate the prevalence or surveillance of public health issues and the effectiveness of targeted interventions - May provide technical assistance to organizations to include presentations, web-based resources, strategies, and educational forums to address specific public health issues - May work with clinical study sites on patient recruitment and data collection standards - Assists with data collection and data analysis - Contributes to proposals, protocols, data analysis plans, reports, manuscripts, and presentation of study findings - May assist in designing, developing, and conducting targeted training initiatives - May collaborate with external organizations to develop action plans and goals to achieve specific objectives - Performs related responsibilities as required   MINIMUM QUALIFICATIONS: -  A master's degree in public health, a master's of science degree in public health or health education, or a master's in development practice from an accredited school   PREFERRED QUALIFICATIONS: - Program and product development - Instructional design, including experience with Articulate or similar instructional design tools  - Developing effective communication materials - Working with virtual teams via online group meeting software, and comfort with learning systems and technologies  - Working with diverse individuals and populations  NOTE:This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change remote work status with notice to employees.
Job Number
74295
Division
School Of Public Health
Department
SPH: Behav/Soc/Health Educ Sci
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
The IT Service Management Specialist III implements, manages and improves processes within the Information Technology Infrastructure Library (ITIL) v3 or v4 lifecycle and serves as the process owner for two or more processes in any of the ITIL v3 or v4 lifecycles. Responsible for Configuration Management (with experience in managing cloud CI’s), asset management, SLA/OLA, Monitoring and Event management processes.   As a process owner, this position extends a view across all lifecycles and leads the IT Service Management (ITSM) strategy, design, transition, operations and Continual Service Improvement (CSI) to promote operational efficiency across the enterprise. He or she demonstrates mastery of a lifecycle and thorough understanding of the linkages between the various lifecycles. This position utilizes ITSM best practices frameworks to create, implement and improve multiple processes. The IT Service Management Specialist III reports to the Director, Integration.   Implements, manages and improves processes within the Information Technology Infrastructure Library (ITIL) v3 lifecycle and serves as the process owner for two or more processes in any of the ITIL v3 lifecycles. Extends a view across all lifecycles and leads the IT Service Management (ITSM) strategy, design, transition, operations and Continual Service Improvement (CSI) to promote operational efficiency across the enterprise. Demonstrates mastery of a lifecycle and thorough understanding of the linkages between the various lifecycles. Utilizes ITSM best practices frameworks to create, implement and improve multiple processes. Oversees compliance with process procedures, data models, polices and technologies to ensure quality standards are met.   Develops and disseminates strategic documentation of processes within a lifecycle including interfaces to other processes. Manages process design and process improvement to define policies and to ensure accountability for efficiency and effectiveness. Ensures processes align with business and industry best practices to ensure proper fit and to promote adherence. Facilitates meetings with resources and customers to collaborate on key business requirements, goals, and objectives. Interacts with enterprise-wide departments to solicit and analyze business needs and review project requests. Plans and coordinates activities to perform, monitor and report on processes. Identifies process deviations to ensure effective remediation.   Analyzes and proactively mines data to prevent future exceptions and service outages. Provides ITSM leadership, guidance and consulting for project teams to increase skills and to develop and advance new processes. Gathers input and requirements from the IT community to incorporate into final designs. Adheres to procedures, data models, policies and technology requirements to promote enterprise-wide consistency and quality. Consults with Continual Service Improvement (CSI) to define KPIs and measures for assigned processes. Researches and reviews ITSM best practices to identify industry advancements and to recommend tools and processes for the enterprise. Performs other responsibilities as assigned.   JOB DESCRIPTION:   Acts as a Process Owner (40%) - Oversees compliance with process procedures, data models, polices and technologies to ensure quality standards are met. - Develops and disseminates strategic documentation of processes within a lifecycle including interfaces to other processes. - Manages process design and process improvement to define policies and to ensure accountability for efficiency and effectiveness. - Ensures processes align with business and industry best practices to ensure proper fit and to promote adherence. - Facilitates meetings with UTS resources and customers to collaborate on key business requirements, goals, and objectives. - Interacts with enterprise-wide departments to solicit and analyze business needs and review project requests. Acts as a Process Manager (20%) - Plans and coordinates activities to perform, monitor and report on processes. - Identifies process deviations to ensure effective remediation. - Analyzes and proactively mines data to prevent future exceptions and service outages - Oversees process implementation for compliance with ITSM best practices and to develop and issue reports. - Establishes continuous process improvement cycles to review and enhance activities, roles, responsibilities, policies, procedures and supporting technology. Leads Cross-Functional Campus-Wide Initiatives (20%) - Provides ITSM leadership, guidance and consulting for project teams to increase skills and to develop and advance new processes. - Gathers input and requirements from the IT community to incorporate into final designs. - Adheres to procedures, data models, policies and technology requirements to promote enterprise-wide consistency and quality. - Researches, evaluates and recommends new methodologies to improve work group performance. - Guides implementation of the new and enhanced process to ensure project success. Defines Critical Success Factors (CSF) and Key Performance Indicators (KPIs) (10%) - Consults with Continual Service Improvement (CSI) to define KPIs and measures for assigned processes. - Establishes baseline data for assigned processes and utilizes the baseline to define targets and measure progress. - Reviews and maintains reports in the ITSM system to ensure effective documentation and to share information for transparency. - Updates CSF and KPIs based on maturity levels achieved to ensure alignment with strategic goals. - Applies Data Information Knowledge Wisdom model to analyze, identify and present trends, exceptions and improvements. Provides Industry Best Practices and Frameworks Guidance (10%) - Researches and reviews ITSM best practices to identify industry advancements and to recommend tools and processes for the enterprise. - Evaluates ITSM best practices implementation to measure performance and effectiveness. - Reviews process architecture guidelines and documentation to ensure standard approach and consistency across all lifecycles. MINIMUM QUALIFICATIONS: - A bachelor's degree in IT or related field and seven years of relevant IT experience, OR an equivalent combination of experience, education and/or training. - ITIL v3 Expert Certification or ITIL v2 equivalent. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.
Job Number
74272
Division
Office Information Technology
Department
OIT: IT Service Management-RC
Job Type
Regular Full-Time
Job Category
Information Technology
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Advanced surgical training on birds. - Research skills essential to the lab research program: including immunohistochemistry, microscopic data analysis, and bird song classification NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.  
Job Number
74244
Division
Emory College
Department
ECAS: Biology
Job Type
Temporary Part-Time
Job Category
Admissions & Student Life
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
Rollins School of Public Health’s Office of Career Development seeks a Director to develop, evaluate and implement employer recruitment and outreach efforts for the school. This position will manage a team that handles Rollins’ experiential learning programs (Applied Practice Experience, Rollins Earn and Learn, and Global Field Experience).  In collaboration with career development leadership, the Director Career Services of Partnerships and Experiential Programs will:   RESPONSIBILITIES: - Develop a strategic outreach plan which includes analyzing recent graduate employment data; demographic student and alumni employment data; creating an annual employer recruitment report; and ongoing monitoring and evaluation of initiatives  - Offer career advice to students and alumni (approximately 10-15% during peak season) - Develop and implement marketing materials to include but not limited to email communication campaigns, website and social media to students, current and prospective employers - Engage existing employer relationships and expand employer outreach to meet the demands of RSPH's diverse graduate student population - In collaboration with career development leadership, manage, plan and evaluate recruitment events including two Career Fairs, employer information sessions and interviews, Community Advisory Board, and professional development series - Collaborate with colleagues throughout the school, including the departmental academic advisors, admissions and recruitment, alumni affairs staff of RSPH (and Emory University), faculty and alumni to assist in establishing the direction and priorities for employer recruitment - Plan and execute campus and office interviews. This may include creating interview schedules, and developing supporting materials, working with office managers to secure interview space and catering as well as greeting employers and students  - Supervise a team of student ambassadors   JOB DESCRIPTION:  - Plans, implements, evaluates and directs various activities related to the provision of career services for students within a particular school of the university including on-campus recruiting activities, the marketing and administration of related internship programs, and career guidance and counseling services - Provides information to students on topics that affect career opportunities and advancement such as job opportunities, job search strategies, educational and training opportunities, occupational outlook information, career enhancement materials and resume writing - Manages the development and maintenance of computerized information systems that support student placement efforts - Directs the interviewing program for students in a particular school - Oversees the development of internship programs to provide students with real world experience in their field of expertise - Develops and maintains relationships with hiring representatives from potential employers of university graduates - Coordinates events in which potential employers can discuss employment and career opportunities - Creates marketing strategies to increase student and employer awareness of and participation in career services programs - May make formal presentations to alumni, students, community groups or professional organizations - Assists students in developing resumes - Conducts workshops and programs on career planning and placement topics - Ensures the preparation of operational and statistical reports for management and regulatory agencies -  Plans, administers and monitors the department's budget - Establishes and administers departmental policies and procedures - Maintains professional growth and the professional development of staff by participating in educational programs and professional organizations and activities to maintain knowledge of national trends in the career services field - Hires, trains and supervises staff - Performs related responsibilities as required   MINIMUM QUALIFICATIONS:  - A bachelor's degree in the school's specialty or a related field - Five years of experience in career planning and placement or a related field which includes one year of experience in a lead or supervisory role   PREFERRED QUALIFICATIONS: - An advanced degree in public health (MPH/MSPH), higher education administration or a related field and seven years of experience in recruitment/partnership development  - A proven record of managing teams successfully  - Demonstrated ability to manage multiple priorities and shift through projects quickly without sacrificing quality - Demonstrated experience and success in collaborating with internal teams and effectively collaborating with cross-functional teams -  Experience developing partnerships with internal and external stakeholders - Outstanding customer service skills and experience working with employers from federal, state and local government, not-for profit organizations, healthcare systems, academic clients and private industry - Some experience in strategic planning and data driven decision making. - Creative thinking with ideas for business growth and process improvement - Excellent event management skills, particularly with large-scale events (120+ participants or more) and student group partner events - Exceptional communication skills as demonstrated in presentation style and writing. Ability to represent the Rollins School of Public health in presentations to new employers and community partners - Knowledge of customer relations management and other event/information/career management software such as Salesforce, Slate, C3M, 12Twenty, VMock, and FirstHand - Technical proficiency in MS Office, including Word, EXCEL and PowerPoint - Ability to work occasional evenings, some weekends during the academic year  - Cover letter and resume required   RELATED LINKS: - Emory University: http://www.emory.edu/home/about/index.html - Rollins School of Public Health:  https://www.sph.emory.edu/about/index.html - Rollins Earn and Learn Program:  https://www.sph.emory.edu/rollins-life/community-engaged-learning/real/index.html - Applied Practice Experience:  https://www.sph.emory.edu/rollins-life/community-engaged-learning/ape/index.html - Global Field Experiences Program: https://www.sph.emory.edu/rollins-life/community-engaged-learning/global-field-experience/index.html   NOTE:Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employees.
Job Number
74234
Division
School Of Public Health
Department
SPH:Career Development
Job Type
Regular Full-Time
Job Category
Admissions & Student Life
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Supervises, trains and evaluates a minimum of two Research Nurses in the performance of clinical and administrative responsibilities related to one or more research trials, studies or projects. - Assists in administering medications, performing routine nursing assessments and managing patient care activities. - Oversees the development, implementation and evaluation of research protocols, data collection systems/instruments, and budgets. - Plans protocol, develops policies and establishes standards and procedures for the research unit. - Develops and writes proposals for grants to conduct research studies. - Assists with activities required for publication of research findings. - Conducts literature searches and corresponds with other agencies and investigators to obtain and share relevant project information. - Directs, coordinates and provides for the learning needs of patients and their families; may develop and conduct in-service education programs for other research personnel. - Directs patient recruitment; may oversee publicity for a study. - Assists in managing daily office operations. - Performs related responsibilities as required. - Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. MINIMUM QUALIFICATIONS: - Licensed as a Registered Nurse in the state of Georgia and five years related nursing experience, which includes experience in research nursing. - Certified Research Administrator (CRA) or Clinical Research Coordinator (CRC) preferred. - Must be credentialed through Emory Healthcare in RN II category. NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
74216
Division
School Of Medicine
Department
SOM: Emerg Med: Admin
Job Type
Regular Full-Time
Job Category
Research & Research Administration
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory University Hospital
The Health Services Research Center Associate Director of Programs directs the strategic planning, development, and implementation of programs. Collaborates with representatives from private, government, and international agencies. Represents the program in various national and international fora. Conducts research, designs new initiatives, writes publishable articles and papers, collaborates with others, and designs programs. May supervise staff.   JOB DESCRIPTION:  - Development of research protocols for new datasets or projects which encompass wide and varying research questions, prepare submission to IRB and oversee maintenance in coordination with project leads (the HSR currently has 26 active IRBs) - Maintain HSR datasets and data use agreements including regulatory documents, data use agreements, and oversee access and collaborations throughout the HSR Center (e.g., Kaiser/Emory new data collaborations; Cerner COVID datasets; c19check data, Emory Healthcare CRADLE data access, etc) - Administrative oversight and supervision of the HSR Center internship program (via Rollins Earn and Learn, or REAL program); opening positions annually while soliciting faculty applications, identify REAL students candidates and match applicants with faculty mentors based on research interests. Obtain feedback from faculty. Advise on obstacles encountered or add resources as needed to ensure program success. - Continue to build relationships with the Rollins School of Public Health ADAPs across multiple programs (to identify candidates upon entry to the MPH program) and facilitate greater connections between SOM and RSPH - Partner with HSR Center leadership to facilitate recruitment and development of Center staff or faculty; join actively in interviewing and onboarding of new hires, lead search committees for recruitment of trainees, staff, and faculty for HSR Center - Build out dissemination plans for HSR Center via social media or webinars - Oversee the monthly HSR newsletter and develop content with the editorial team - Collaborate with junior faculty to assist with grant writing as requested providing advice on operational infrastructure - Participate in the development of new tools and research infrastructure to support health services research at Emory University, including identification of new funding opportunities - Represent HSR Center at Emory conventions (e.g. Faculty Affairs or Core Services) and career fairs as needed - Oversee updates to the HSR Center website at least quarterly to ensure relevant information - Oversee HSR Center newsletter communications - Coordinate lecture series and speaker line ups for HSR Center Seminar and Trainee Research in Progress speaker series (monthly) - Initiate and maintain a social media presence for HSR Center - Update HSR Center website on a weekly basis with relevant events, etc. - Represent HSR Center for all HSR Day planning events (e.g., serve on HSR Day planning committee, review abstracts, program planning assistance, etc) - Help to create agendas and notes for HSR Center advisory council meetings - Maintain facilities and resources document for HSR Center for help in grant submissions - Maintain list of HSR Center data sources and databases and access to those data via DUAs - Development of HSR Center metrics with assistance from program director to track outcomes (e.g., intake survey for request for services; monthly reporting to summarize usage) - Assistance with preparing the Health Services Research Center for submitting a T32 application MINIMUM QUALIFICATIONS: - Bachelor's degree in field related to specific program as indicated and five years program related experience, or equivalent combination of experience, education, and training. - Master's degree preferred. NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.
Job Number
74215
Division
School Of Medicine
Department
SOM: Surgery: Transplant
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
The Clinical Research Coordinator II handles administrative activities generally associated with the conduct of clinical trials.   JOB DESCRIPTION: - Provides guidance to less experienced staff. Manages research project databases, develops flow sheets and other study related documents, and completes source documents/case report forms. - Interfaces with research participants, determines eligibility and consents study participants according to protocol. - Approves orders for supplies and equipment maintenance. - Assists in developing recruitment strategies and conducting screenings for study participants including interviews and questionnaires. - Supervises collection of study specimens and processing. - Establishes case packages for study procedures, monitors scheduling of procedures and charges, coordinates other services as needed. - Ensures compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends monitoring meetings with sponsors. - Prepares regulatory submissions with appropriate credentialing and training. - May perform phlebotomy or diagnostics. - Performs related approved responsibilities as required. MINIMUM QUALIFICATIONS: - High School Diploma or GED and five years of clinical research experience. - OR Two years of college in a scientific, health related, or business administration program and three years clinical research experience - OR Licensed as a practical nurse (LPN) and two years clinical research experience - OR Bachelor's degree in a scientific, health related, or business administration related program and one year of clinical research experience - OR Master's degree, MD or PhD in a scientific, health related or business administration program This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.   NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed. Emory reserves the right to change this status with notice to employee.
Job Number
74202
Division
School Of Medicine
Department
SOM: Rad: Rsch Labs - Gen
Job Type
Regular Full-Time
Job Category
Research & Research Administration
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory University Hospital
The Lead Operating Systems Analyst/Developer is responsible for multi-platform operating systems, utilities, and related software to meet organizational needs.   JOB DESCRIPTION:  - Is responsible for the availability, integrity, and reliability of assigned systems. - Makes recommendations on system upgrades and new technologies. MINIMUM QUALIFICATIONS: - Seven years of operating systems analysis/administration experience - OR a bachelor's degree and five years of operating systems analysis/administration experience. NOTE: Tasks related to this position can be performed remotely with only occasional supported visits to an Emory University location. Emory reserves the right to change this status with notice to employee.
Job Number
74179
Division
Exec.V.P. for Health Affairs
Department
Brain Health & Neurosciences
Job Type
Regular Full-Time
Job Category
Information Technology
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Executive Park 12
  JOB DESCRIPTION: - Manages the on-campus recruiting program for a school or division - Assists with the overall recruitment strategy - Establishes and maintains corporate contacts with directors, human resources managers and vice presidents - Serves as the primary liaison between corporate recruiters, students and the career center - Determines employer needs and manages the logistics of the on-campus recruiting program including interviews, corporate presentations and job fairs - Resolves space, equipment and scheduling issues  - Develops strategies to ensure effective communication between students, recruiters and the career center - Prepares statistical reports to track student placements and other trends  - Manages web based student software that communicates on-campus recruiting information to students  - Coordinates special projects as necessary  - Supervises student staff - Performs related responsibilities as required     ADDITIONAL JOB DETAILS:   CAREER COACHING & ACADEMIC ADVISING - Provide career education and counseling to undergraduate business students - Engage in 1:1 career coaching with undergraduate business students; support BBA CMC programming - Provide academic advising and course planning for an assigned caseload of undergraduate business students   OFFICE OPERATIONS - Manage student import process, departmental job postings and interview schedules, and create events in career services management system (Handshake); serve as liaison to software provider - Primary departmental liaison with Handshake and Emory Career Center regarding Handshake issues - Assist employers, students, and staff with Handshake questions - Create and maintain resume books in Handshake and send to employers as needed - Track calendar of events for all related groups – BBA CMC, BBA Program Office, Goizueta and Emory Alumni Associations, Academic Calendar, Graduate CMC - Select, purchase, and manage inventory of CMC marketing materials, alumni and employer gifts, and other promotional items - Maintain neat and orderly appearance of the CMC’s physical office space, including replenishment of handouts and supplies   EVENT PLANNING & PROGRAMMATIC SUPPORT - Event planning and execution support including: room reservations, catering arrangements, marketing/promotion, and day-of logistics and execution - Assist with logistics and details of career treks; travel to support career treks and alumni events on an as needed basis - Assist with operations and delivery of Professional Development course, including creating Handshake schedules for resume reviews/practice interviews - Support operations of CMC student coach program, including participation in staff selection and training, event logistics for trainings and meetings, and provide other support as needed   COMMUNICATIONS & MARKETING - Manage all BBA CMC external email accounts and shared department calendars; check inboxes daily and distribute/respond to messages appropriately - Manage external website, BBA CMC Canvas and Sharepoint sites; execute daily/weekly Canvas announcements and updates to students - Leverage Canvas, social media, and other channels to market/promote CMC programs, services, student staff positions, and other opportunities - Primary departmental liaison with Marketing & Communications for external website, employment reports, and other collateral - Social media – create engaging content and update all social media platforms daily/weekly - Create content for weekly CMC newsletter emails to all students during the academic year   ADDITIONAL INFORMATION - Other duties as assigned - Some evening and weekend responsibilities during the academic year - Some travel – approximately 10%   MINIMUM QUALIFICATIONS: - A bachelor's degree. Two years of experience in career planning and placement, recruiting, student affairs, or a related field.   PREFERRED QUALIFICATIONS: - Business undergraduate degree or master’s in higher education, counseling, or similar preferred - Proficiency with Handshake, Microsoft Sharepoint, Canvas LMS, and Adobe Creative Suite (Acrobat Pro, Illustrator, Photoshop) preferred     NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employees.    
Job Number
74168
Division
Goizueta Business School
Department
GBS: BBA CMC
Job Type
Regular Full-Time
Job Category
Admissions & Student Life
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
Under minimal supervision, the Assistant Academic Research Scientist performs a wide range of highly technical and complex tasks necessary to advance basic and/or translational research programs.   JOB DESCRIPTION: - Responsible for working with experimental platforms specific to the hiring program. - Duties will include but are not limited to experimental design, data analysis, and interpretation and communication of results of basic and/or translational research. - Will be required to reviews literature and apply advanced knowledge, skills, and input necessary for protocol development. - May assist in grant and other funding applications, as necessary and appropriate. - Performs other responsibilities as required. MINIMUM QUALIFICATIONS: - PhD or MD OR Master's degree and five years of professional level experience in a technical or research lab. - Internship experience or experience prior to attaining the qualifying degree is not considered eligible work experience for this job classification. - Laboratory experience will be based on area of assignment. - NOTE: Applicants applying with a M.D. or equivalent degree must be eligible for a Georgia medical license to meet the minimum qualifications. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
74133
Division
School Of Medicine
Department
SOM: BME: Admin
Job Type
Regular Full-Time
Job Category
Laboratory
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Responsible for the integrated communication and promotion of divisional programs and services. - Collaborates with others to develop and implement programs and communications materials for targeted audiences which enhance awareness and utilization of divisional programs and services. - Creates effective promotional materials including articles, brochures, forms and flyers. - Designs, oversees and updates a website to educate and to promote activities and programs; coordinates website with other related websites. - May manage a budget. May assist in evaluating, measuring and responding to issues related to the quality of services provided. - May conduct evaluations, surveys and focus groups to assist in quality improvement efforts. - Researches constituents' satisfaction with divisional programs and services. - Develops reports and recommendations to sustain high quality. - May supervise or provide direction to staff. Leads projects as assigned. - Serves as an internal marketing consultant for programs and services. - May be responsible for managing various aspects of social media activities. - Performs related responsibilities as required. - Collaborate with School of Medicine Dean’s office leaders to develop creative communications that drive action and increase engagement among our key internal stakeholders. - Develop and execute communication plans to increase awareness and utilization of resources in the dean’s office, including faculty development programming, diversity, equity and inclusion work, and wellness initiatives. - Proven writing and editorial skills required to produce articles, newsletters, web/intranet content, and digital signage. - Experience using a content management system (CMS) to update the web/intranet a plus. - Collaborate with the central Communications and Public Affairs office as well as communications leads in School of Medicine departments. MINIMUM QUALIFICATIONS: - A bachelor's degree in communications, public relations, marketing, art or other related field. - Five years of experience in the development of marketing and informational materials, writing/research, project management and/or information technology. - Additional related experience may be considered in lieu of a degree. - Knowledge of publishing and other related software. - Demonstrated creativity in the design of marketing, public relations or educational programs and communications materials. NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed.  Emory reserves the right to change this status with notice to employee.  
Job Number
74128
Division
School Of Medicine
Department
SOM: Communications
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor

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