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Reporting to the School’s Sr. Administrative Manager, the Office Manager will play a crucial role in the successful performance of the entire Administrative Support Services team. The Office Manager will be responsible for tracking data and metrics of the Administrative Assistants who support research track faculty. This position will partner with the central services leadership team to ensure best practices are put in place by testing and documenting all required competencies of individual contributors.
The Office Manager will direct the work of the Administrative Assistants to ensure collaboration and maximum efficiency. The Office Manager will establish annual objectives for their direct reports measuring effectiveness against pre-determined goals.
FORMAL JOB DESCRIPTION:
- Manages office operations and supervises support staff.
- Prepares, processes and monitors budgets, project proposals, records and invoices.
- Researches and compiles information for reports and presentations.
- Reviews incoming correspondence and forwards appropriately or, based on a knowledge of recipient's views, may respond for them.
- Leads meetings addressing specific operational issues and develops recommendations and action plans towards their resolution.
- May act as a spokesperson for departmental inquiries.
- Supervises and schedules clerical and secretarial staff, processes employee transactions and may assist in investigating employee issues/concerns and in determining an appropriate course of action.
- Oversees the ordering of equipment and supplies.
- Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in business administration or a related field and two years of related experience OR six years of experience in office administration.
- Supervisory experience required.
- Experience with various personal computer software applications
PREFERRED:
- Must be proficient in Microsoft Office Products (Outlook, Word, Excel, and PowerPoint).
- Expertise in EndNote or knowledge or willingness to learn EndNote and Canvas.
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JOB DESCRIPTION:
- Directs the strategic planning, development and implementation of a large and complex program or of several smaller programs.
- Plans, administers and monitors program budgets.
- Develops short and long term goals and objectives.
- Oversees related special projects. May represent the program in various national and international settings.
- May manage the solicitation of funding from foundation, corporate, individual and governmental donors.
- Collaborates with and seeks the support of representatives from other organizations.
- Establishes and administers policies and procedures. Supervises staff. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in public health, social sciences, public administration or a related field and seven years of related experience which includes two years at a management level, OR equivalent combination of education, experience, and training.
PREFERRED QUALIFICATIONS: A master's degree in healthcare administration, finance, health policy, public health, or a related field emphasizing management and accounting preferred. Documented successful clinical and/or academic management experience, both operational and fiscal, including prior Profit & Loss responsibilities preferred and business development.
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The Director of Finance and Administration of the American Academy of Religion (AAR) plays a key leadership role in the organization: leading the financial operations of the organization to ensure the financial integrity of the institution; providing leadership in the key areas of cyclical institutional evaluation / assessment, financial strategy, and strategic planning; defining and implementing infrastructure and strategies for a thriving administration (finance, administration, accounting, IT, HR, membership, and physical resources); representing the AAR with board members, banks, contractors, members and the broader community, building a sense of excitement about the AAR mission; and contributing to and encouraging a positive internal work culture at AAR, engaging all work with professionalism, transparency, and collaboration.
JOB DETAILS:
- Leads budget preparation and management in support of the mission and long-range plan.
- Manages revenues and expenditures with prudence and within budget guidelines to ensure financial strength and operating efficiency.
- Prepares financial analyses and forecasts. Supervises the maintenance of the general ledger, payroll (in conjunction with Emory), and accounts receivables and payables.
- Ensures adequate internal controls and separation of duties.
- Supervises the computer systems that support the basic financial systems.
- Supervises the management of the AAR's assets, including the reserves, credit lines, debts and payables.
- Maintains capital asset acquisition and maintenance schedules.
- Staffs the board's Finance Committee and Audit Committee.
- Leads monitoring the investment and allocation of the AAR's portfolio, serves as principal contact with professional portfolio managers and recommends investment portfolio policies and guidelines.
- Ensures compliance with all financial audit requirements.
- Prepares or approves all audit work papers and the draft audit report. Supervises compliance with all banking, insurance, investment, Emory, and government guidelines and deadlines.
- Communicates policy matters, financial results and basic administrative information to personnel.
- Obtains and maintains adequate insurance on all necessary aspects of AAR work.
- Trains and supervises staff.
- Takes the lead role on grants management.
- Ensures that procurement, purchasing, and office activities run smoothly.
- Ensures office space and equipment is adequate, well maintained, and cost effective.
- Evaluates all contracts and provides recommendations. Ensures that the building is adequately maintained and that internal constituent space needs are met.
- Manages office rental leasing in collaboration with the SBL.
- Ensures productive and cost-effective coordination with the SBL.
- Serves as the principal human resource officer and Emory HR liaison.
- Supervises the maintenance of employee personnel files, benefits, and all HR policies and procedures.
- Provides leadership on issues of best policy and practice.
- Ensures compliance with appropriate HR laws and policies.
- Works with the Executive Director on an AAR Staff Handbook as a supplement to Emory's policies. Develops, implements, evaluates, and revises as necessary, a comprehensive staff onboarding process. Supervises internal IT staff as well as the relationship with any third-party providers.
- Evaluates and provides recommendations about long-term technology expectations and strategy.
- Ensures that IT systems serve the needs and security requirements of the staff and academy.
- Provides leadership and direction for membership services with the goal of attracting and retaining members.
- Serves on the AAR leadership team; engages in organizational strategic thinking and tactical planning.
- Provides monthly dashboard for each area.
- Maintains current documentation on processes for all areas.
- Evaluates and revises products and processes on a cyclical basis.
MINIMUM QUALIFICATIONS:
A bachelor's degree in business administration, accounting, finance or related field, and seven years of related financial experience, including five years of related administrative experience, OR an equivalent combination of education, training, and experience.
Demonstrated excellence in supervising employees.
A track record in grants management.
Technological savvy with experience selecting and overseeing software installations and managing relationships with software vendors.
Knowledge of accounting and reporting software.
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Provides direct supervision of staff; prepares operational reports and assists in providing Winship specific education and training. Responsible for direct oversight and supervision of Clinical Research Nurses, Clinical Research Associates, Research Interviewer, and Data Coordinators (Clinical Research Staff). Hires, trains, and evaluates staff. Tracks and assures timely management of staff effort reporting for financial management. Assists the director in the understanding and applying the business model as needed. Supports and assists in research coordination as needed. Reviews site monitoring visits and responds to all exit reviews. Develops, implements and maintains SOPs to ensure timely reporting of adverse events, serious adverse events and unanticipated problems to the Winship Data Safety Monitoring Committee. Monitors the timeliness of response to all sponsors request for queries by working groups. Develops strategies to maximize timely completion of CRF's within the program. Incorporates the use of ONCORE in daily operations. Integrates processes to ensure subject data in Oncore and ERMS are updated in a timely manner.
Holds staff accountable for timely and accurate data updates. Provides education to the Winship community and Emory personnel in all aspects of clinical trials. Helps develop Winship specific minimum learning standards/requirements for Clinical Coordinators and physician-investigators, and maintains appropriate training records for participants. Works with clinical staff in developing and implementing patient education resources for clinical trials. Develops an integrated, Winship specific orientation program, and maintains appropriate training records for participants. Collaborates with Emory Healthcare Nursing and Office of Quality in developing protocol specific materials for the orientation and education of clinical staff in the conduct of clinical research protocols. Demonstrates knowledge of and competency in all regulatory requirements (FDA, GCP, ICH). Responsible for regulatory compliance at all levels. Performs other responsibilities as required.
MINIMUM QUALIFICATIONS: Master's degree in nursing and five years of progressively responsible research, nursing, clinical trials, or related experience which includes supervisory responsibility. Licensed as a nurse in the State of Georgia. A research certification is preferred.
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JOB DESCRIPTION: ** For use by Emory Temporary Services only ** Obtains demographic and insurance information for preregistration/registration on all patients. Communicates hospital's financial policies to all patients. Identifies patients who require early financial counseling intervention. Collects on self pay accounts, co-pay and deductibles. Documents financial arrangements. Schedules procedures/follow up appointments. Ensures and reviews all demographic data for hospital visits. Crosstrains in other Access Departments and Facilities. Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Completes demographic and insurance. Provides patients with exam information. Familiar with Advance Beneficiary Notice, precertification, ICD-10 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments. Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters. Other responsibilities include performing verification of benefits, order entry, and pre-certification for elective and emergency admissions. Position requires self-motivated individual who can handle high patient volumes and fast pace. Assist with departmental workflow as needed. Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. Maintains knowledge of departmental applications i.e. Eclipse, E-Cashiering, FirstNet, HealthQuest, General Patient Registration (GPR), Enterprise Encounter, Scheduling, Millennium, and Patient Responsibility Pricer, and other systems utilized by Patient Access. Performs other duties as required.
MINIMUM QUALIFICATIONS: High school diploma or equivalent. Must have at least 1 year Healthcare, registration, collections, billing, insurance related experience, or customer service. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. CHAA (Certified Healthcare Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. Typing skills with a minimum of 35 wpm and good communication skills.
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Emory University's School of Nursing is seeking a Clinical Research Coordinator II to join their team.
Having the following qualifications is preferred:
- Grady site experience preferred.
- Experience with EPIC and CERNER eMR platforms preferred.
- Previous clinical research experience that clearly demonstrates one's ability to work independently without constant supervision once oriented to the research study.
JOB DESCRIPTION:
- Handles administrative activities generally associated with the conduct of clinical trials.
- Provides guidance to less experienced staff.
- Manages research project databases, develops flow sheets and other study related documents, and completes source documents/case report forms.
- Interfaces with research participants, determines eligibility and consents study participants according to protocol.
- Approves orders for supplies and equipment maintenance.
- Assists in developing recruitment strategies and conducting screenings for study participants including interviews and questionnaires.
- Supervises collection of study specimens and processing. Establishes case packages for study procedures, monitors scheduling of procedures and charges, coordinates other services as needed.
- Ensures compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends monitoring meetings with sponsors.
- Prepares regulatory submissions.
- With appropriate credentialing and training. may perform phlebotomy or diagnostics.
- Performs related approved responsibilities as required.
MINIMUM QUALIFICATIONS:
(1.) High School Diploma or GED and five years of clinical research experience. OR
(2.) Two years of college in a scientific, health related, or business administration program and three years clinical research experience OR
(3.) Licensed as a practical nurse (LPN) and two years clinical research experience OR
(4.) Bachelor's degree in a scientific, health related, or business administration related program and one year of clinical research experience OR
(5.) Master's degree, MD or PhD in a scientific, health related or business administration program
- This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.
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Coordinates implements and evaluates clinical research trials, studies and projects. Provides direction in the development of research protocols. Recruits and screens potential study participants, and develops and conducts patient and family education accordingly. Oversees financial accounts to ensure operations remain within approved levels. Performs patient evaluations, administers medications and research instruments and provides nursing support to perform specialized diagnostic, therapeutic and surgical procedures. Makes referrals to in-house or community professionals and serves as clinical resource. Collects data, assists in developing data collection systems and compiles reports. May provide infusion duties.
Assists in writing research grants, publications in medical and nursing literature, study materials, brochures and correspondence. Provides direction and may supervise other Research Nurses or other support members. Performs related responsibilities as required. Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents.
MINIMUM QUALIFICATIONS: Licensed as a Registered Nurse in the state of Georgia and three years of related nursing experience. Must be credentialed through Emory Healthcare under the category of RN II.
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JOB DESCRIPTION:
- Under minimal supervision, performs a variety of specialized and complex research and laboratory tests and procedures.
- Uses independent judgment in applying or adapting scientific techniques.
- May assist in protocol design. Investigates and proposes alternative experimental procedures for consideration by a principal investigator.
- Assists in planning and scheduling research procedures.
- Analyzes and interprets results of studies.
- Demonstrates and trains others in the proper use/operation of laboratory techniques and equipment.
- Calibrates, troubleshoots and performs routine repair and maintenance of equipment.
- Reviews literature for related research developments and techniques and compiles findings.
- Monitors laboratory processes to maintain quality assurance standards.
- Records results of studies, compiles and analyzes data and prepares charts and graphs.
- Monitors the handling, storage and disposal of hazardous substances.
- Performs related responsibilities as required.
- Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in a scientific field and two years of research experience, or equivalent combination of experience, education, and training.
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JOB DESCRIPTION: Installs, activates and repairs campus voice, data and wireless services. Responds to work orders (WOs) and trouble tickets to perform moves, adds, changes and installs and to repair interrupted service. Installs communications wiring and labels and performs testing in accordance with internal IT and Industry standards. Interacts with Coordinators and customers to clarify work details and to troubleshoot issues. Interacts with Switch Technicians and Data Engineers to resolve issues with installs, repairs and port assignments. Utilizes automated tracking and management tools (e.g., MySoft, etc.) to update status, report details and to complete work assignments. Interacts with Operations Center staff to resolve network issues and service interruptions. Interacts with customers to determine needs and issues. Provides equipment demonstrations to explain operations. Maintains on-call status to ensure 24 x 7 coverage and to respond to emergencies. Interacts with Coordinators to initiate on-site changes to WOs and to maintain flexibility. Performs on-site customer walk-throughs to assist with developing effective WOs. Prepares for moves to coordinate equipment needs, clarify instructions and gather resources (e.g., department staff, etc.). Moves communications services to provide existing service levels at new locations. Establishes new voice and data connections to provide customers with new service. Interacts with Coordinators to update and change WO instructions. Conducts wiring installs to provide connections from communications closets to the workspace. Inspects communications closets to ensure security, safety and cleanliness. Evaluates communications closet configurations to recommend data switch port upgrades. Maintains FS vehicles to ensure safety and operability. Maintains campus emergency and elevator phones to ensure service levels and safety. Maintains personal FS toolkit bags to ensure tool functionality and to ensure tool bags are sufficiently equipped for meeting WO demands. Utilizes MySoft to update WOs and to document and track work status for meeting service level requirements. Applies accurate prices for work performed to WOs to ensure proper billing. Closes out trouble tickets to verify issues have been corrected.
Minimum Requirement: A high school diploma and two years of relevant IT experience, OR an equivalent combination of education, training, and/or experience. Building Industry Consulting Services, Int'l minimum level 1. Ability to lift up to 50lbs. Ability to bend, stoop, and twist. Valid Georgia driver's license and an insurable driving record.
JOB DESCRIPTION: Installs new telecommunications services, including voice, data and video. Moves and changes existing phone services in conjunction with telephone switchroom personnel. Ensures wiring installation is consistent with Building Industry Consulting Services International (BICSI) and department protocols and standards. Maintains adequate inventory to fulfill daily requests. Verifies accuracy of record keeping and databases. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent. One year of experience in telephone installation. Continued employment in this position requires attaining the Building Industry Consulting Services International (BICSI) apprentice training and certification or equivalent within six months. Knowledge of various computer software packages. A valid Georgia driver's license and an insurable driving record. Some positions within this classification may require the ability to lift 50 pounds and to bend, stoop and twist. DATE CREATED/MODIFIED/REVIEWED: 05/24/2010
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Emory University's Yerkes Division is seeking a Mechanical Engineer, preferably with a P.E. license, for the position of Assistant Director of the Yerkes Physical Plant.
JOB DESCRIPTION:
- Responsible for building operations and maintenance, receiving and distribution of deliveries, shuttle services and vehicle operations and maintenance within the Yerkes Physical Plant unit.
- Establishes preventive maintenance program and ensures safe and efficient operations of building equipment including boilers, HVAC systems and controls, life safety systems and vehicles.
- Supervises and manages assigned staff and teams.
- Assumes leadership of the physical plant unit in the absence of the Director.
- Maintains all facilities in accordance with OSHA standards and other federal and state guidelines and mandates.
- On call 24/7.
- Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
- A bachelor's degree in business administration, architecture, or engineering.
- Seven years general building/facilities maintenance experience. Ability to read blueprint.
- Must clear federal background screening for select agent work.
- Must pass medical evaluation and clearance to wear a respirator.
- Must be evaluated for immunization requirements.
- Valid Georgia driver's license and an insurable driving record.
PREFERRED QUALIFICATIONS:
- A Mechanical Engineering degree and a Professional Engineering (P.E.) license.
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Emory University is currently looking for a Research Interviewer,
JOB DESCRIPTION:
Identifies, contacts, corresponds with and interviews research study participants, either in person, in a clinical setting, at a subject's residence or by telephone to obtain data for an assigned research project.
Collects, codes and enters study information into database and may assist in data compilation.
Edits completed interview questionnaires for completeness, legibility and accuracy. Obtains missing or questionable data. Maintains complete and accurate records and files pertaining to one or more research studies. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
A high school diploma or equivalent.
One year of administrative support, customer service or other relevant experience. Data entry experience.
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The Emory Division of Pulmonary, Allergy, Critical Care and Sleep Medicine is considered one of the top academic pulmonary, allergy, critical care and sleep programs in the country. Its progress has been possible due to the vision of its leaders during the 1990s, the continuing hard work and dedication of its faculty and trainees, the commitment for excellence of its staff, and the invaluable support of its partners. The division has a strong history of accomplishments and has an unyielding commitment to patient care, research and training the next generation of pulmonary, allergy, critical care and sleep medicine researchers and clinicians. The position of Research Specialist supports research efforts within the division.
JOB DESCRIPTION:
- Under general supervision, performs a variety of defined research and laboratory tests and experiments according to prescribed protocols and assigned schedules.
- Sets up experiments as prescribed by a principal investigator.
- May be required to participate in laboratory maintenance activities such as sterilization and cleaning of equipment, ordering of supplies, inventory and media preparation.
- Maintains records, files and logs of work performed in laboratory notebooks and computer databases.
- Compiles data and records results of studies for publications, grants and seminar presentations.
- Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents.
- Performs related responsibilities as required by principal investigator.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in a scientific field OR equivalent combination of experience, education, and training.
PREFERRED QUALIFICATIONS:
- Basic knowledge of molecular biology (bacterial transformation, plasmid preparations).
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The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in Atlanta, GA, by former U.S. President Jimmy Carter and his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace, fighting disease, and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.
The Carter Center collaborates with other organizations, public or private, in carrying out its mission around the world. Current information about the Center’s many programs and activities are available at The Carter Center.
CONFLICT RESOLUTION PROGRAM:
The Carter Center works to build sustainable peace in emerging democracies and to prevent and resolve conflicts.
The Center has conflict resolution efforts underway in:
- Israel-Palestine, where we support a two-state solution to the Israeli-Palestinian conflict. We encourage reconciliation between Palestinian factions and promote comprehensive peace in the region.
- Mali, where the Center serves as the Independent Observer of the 2015 Peace Agreement, reporting on the progress of the implementation of agreement.
- Preventing Violent Extremism, where we aim to combat and prevent the rise of violent extremism and Islamophobia by working with religious and community leaders in Europe, the Middle East and North Africa, and the United States.
- Sudan, where the Center supported the de facto ceasefire that’s been in place since early 2016 and continues to support the current phase of the peace process.
- Syria, where we support a political solution to the catastrophic war by exploring governance and constitutional reform options, and where we have initiated a conflict mapping project that analyzes the unprecedented volume of citizen-generated information about the conflict to better inform peacebuilding efforts.
SUMMARY:
Serving as a deputy to the Conflict Resolution Program Director, the Senior Associate Director oversees the implementation of Conflict Resolution program activities. The Senior Associate Director’s primary responsibilities include: all aspects of project management (design, implementation, and evaluation), fundraising, budget and grant management, staff supervision, and liaising with both Carter Center program and departmental personnel and external stakeholders. The Senior Associate Director supports the Program Director in setting overall strategy and assures that projects align with the program mission. The Senior Associate Director primarily manages activities for MENA (Middle East and North Africa) region, including track-2 and 1.5 activities, data collection and analysis, conferences, field missions, networking and negotiation/facilitation and other activities. S/He will manage and provide leadership to Atlanta staff and field-based staff and provide direction on short-term missions to countries of potential programmatic interest. S/He will supervise staff, interns, and volunteers.
PREFERRED QUALIFICATIONS:
- Post-graduate degree in conflict resolution, international relations, area studies, international law, or related fields.
- Preferably ten years of experience in international conflict resolution, negotiation, mediation, facilitation, program design and implementation.
- Experience working with conflicts in the Middle East or North Africa preferred.
- Incumbent should be detail oriented, well organized, and meticulous.
- A high level of personal energy and positive attitude are essential.
- Excellent writing and communication skills are essential.
- Familiarity with NGOs and project-based fundraising is advantageous.
- Fluency in English and foreign language skills, especially Arabic or French, are preferable.
FORMAL JOB DESCRIPTION:
- Assumes a senior role in the planning, development, and implementation of various aspects of a complex global program.
- Serves as a liaison and key spokesperson to various committees and organizations.
- Leads policy formulation, strategy development, and management of daily operations.
- Collaborates with representatives from private, government, and international agencies to design, implement and/or evaluate program-related projects and strategies that effectively address the public needs associated with the program.
- Conducts research, designs new initiatives, and writes publishable articles and papers.
- May write grant proposals and prepare/present associated reports to funding organizations and to clients.
- May engage in fundraising initiatives on behalf of the program.
- May oversee the annual budget and other financial aspects of the program.
- May supervise staff.
- Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
Master's degree in a field related to the program and seven years of professional experience related to the program and previous supervisory and program/project management experience, or equivalent combination of experience, education, and training.
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Emory University, a top-ranked private institution recognized internationally for its outstanding liberal arts colleges and one of the world's best places to start and/or continue your career, is looking for Manager, of Program & Research.
JOB DESCRIPTION:
Manages administrative and research activities in support of a specialized program or research center. Develops plans for program growth and development and serves as a liaison to various committees or organizations. May oversee the planning, logistics and implementation of various special events such as lectures, seminars, conferences, or research projects. Participates in developing and implementing various program related communications such as websites, publications, multimedia or video productions. May hire and supervise administrative or research related staff. Performs related responsibilities as required.
SPECIFIC JOB DETAILS/DUTIES (include but not limited to):
- Coordinate, attend, prepare materials, and/or takes minutes at meetings
- Schedule and manage video conference meetings (such as Zoom, Go to Meeting, etc.)
- Processes payments for vendors, Emory employees, guests of Emory
- Monitor program budgets
- Creating and updating communication materials; website, flyers, articles, etc.
- Take lead in planning programmatic and logistical efforts of multiple conferences
- Coordinate the tracking of program progress by collecting progress reports and other data
- Write detailed annual reports and create quarterly PowerPoint presentations outlining program progress
MINIMUM QUALIFICATIONS:
A bachelor's degree in business or related field. Five years of professional experience in a related field such as business administration, research, or information systems management.
Requires previous supervisory and program/project management experience.
PREFERRED QUALIFICATIONS:
- Strong program and/or project manager experience
- Good problem solver
- Resourceful and able to take initiative when needed
- Independent and organized to ensure tasks are completed in timely manner
- Excellent communicator via written and spoken word
- Able to build and maintain strong interpersonal relationships with others at various levels of seniority
- Team player with confidence to take lead and guide others when necessary
- Intermediate to advanced skills with Excel, Word, PowerPoint, Outlook, video conference platforms
- Detail-oriented
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Library Job Description
Reporting to the Head of Interlibrary Loan and Course Reserves, the Interlibrary Borrowing Coordinator is responsible for managing the interlibrary borrowing and electronic document delivery operations of both the Woodruff Main and Health Sciences Center libraries, insuring timely physical and electronic delivery of items requested by Emory students, faculty and staff from library resources at Emory and other institutions. The Interlibrary Borrowing Coordinator serves a leadership role in collaborating with all Emory Libraries to develop and implement interlibrary borrowing and electronic document delivery services, policies, practices and technologies across the Emory Libraries. The Interlibrary Borrowing Coordinatoralso provides ILL office coverage during business hours and assists with other ILL processes, as needed.
Professional Responsibilities
- Manages the interlibrary borrowing (ILB) and electronic document delivery (EDD) operations of the Main and Health Sciences Center libraries.
- Oversees and participates in the processing of ILB and EDD requests from Emory students, faculty and staff, including training and setting daily processing priorities for ILL specialists and students with borrowing and EDD responsibilities.
- Uses various electronic and print sources, including OCLC, PubMed, databases and online catalogs, to verify bibliographic information for and to locate material requested by Emory students, faculty, and staff.
- Requests material via OCLC ILLiad, Docline, Rapid, email, and individual supplier websites.
- Expedites rush requests by contacting potential suppliers to confirm the availability of rush processing and expedited delivery via the internet, FedEx, UPS, or other delivery service.
- Consults with the H/ILLCR, Subject Librarians and other library staff, as needed, for assistance in verifying, locating, requesting and/or purchasing specialized material requested by ILL users.
- Communicates with Emory researchers, other library units and other libraries regarding research needs, ILB and EDD requests, policies, and procedures.
- Creates and maintains ILLiad proxy accounts for Emory faculty.
- Communicates with ILL users, lending libraries and/or internal units, as needed, regarding special items, unfilled requests, shipping issues, damaged or lost items, and other issues involving requested material. Handles user requests to waive ILL fines and/or unblock ILLiad accounts.
- Maintains transaction and lending library address records in ILLiad, reporting address changes to the mail room, as needed.
- Approves invoices for payment; processes interdepartmental and purchasing card charges.
- Purchases books and articles for individual use and/or to add to collection; requests purchase of material by other teams/librarians, as needed.
- Communicates with the Stacks Team & Library Service Center (LSC) staff regarding Emory items not found on shelf and/or problems with LSC EDD requests.
- Resolves and/or reports technical problems with ILLiad, Alma, DiscoverE &/or ILL equipment, as appropriate.
- Recommends, develops and implements policy, procedural and/or technology changes to improve ILB and EDD services and workflow. Creates and maintains staff training materials and other documentation for ILB & EDD.
- Participates in the hiring & evaluation of ILL Specialists w/emphasis on their ILB & EDD responsibilities.
- Monitors and contributes to ILL-related listservs to stay abreast and share information regarding trends and issues relevant to ILB, EDD and library resource sharing, in general.
- Compiles statistics and other transactional information for reports of ILB and EDD activity, as requested by the H/ILLCR
- Student Supervisor Responsibilities
- Serves as the designated Student Supervisor for ILL borrowing.
- Works closely with the H/ILLCR and Library HR in areas of recruitment, hiring, orientation, training, supervision, and evaluation of student employees. Adheres to policies and procedures as defined in the Student Supervisor’s handbook to ensure appropriate student employment forms are submitted to LHR. Attends student supervisory training when offered to be informed of policy and procedural updates.
- Coaches, mentors and counsel’s student employees to ensure that they have the opportunity to develop broad knowledge of library operations and services as well as specialized skills. Develops and provides specific training to student employees within a department.
- Develops and maintains up-to-date student employee job descriptions for student assistant positions within a department. Submits request for new student assistant to LHR in a timely manner. Works collaboratively with LHR to ensure student employees are reclassified at the appropriate levels and times. Responsible for submitting appropriate documentation as it relates to student employment to LHR in a timely manner.
- Conducts performance evaluations for student employees. Reviews evaluation with student employees and ensures that evaluations are submitted to LHR in a timely manner and are in accordance with the campus and library policy.
- Establishes and maintains communications with student employees to facilitate the work of the library and ensure student employees are informed of library activities and initiatives.
- Reviews Time and Attendance (TAS) clocking transaction reports to ensure that designated telephones are being used to clock in/out. Approves/Denies TAS exceptions by 10:00am on a Payroll Monday. Works closely with student employees and student timekeeper to resolve timecard issues. Cross references manual student employee timesheets to substantiate submitted TAS exceptions.
- Consults with LHR on student-related employee performance issues.
- Reviews student allocation summary reports for each pay period to ensure no year-end surpluses and notifies LHR of any discrepancies
- Other Interlibrary Loan Responsibilities
- Provides ILL office coverage during business hours, including opening the unit, as assigned.
- Provides backup for ILL borrowing specialists and/or student assistants, as needed.
- Serves as back-up for the H/ILLCR with an emphasis on borrowing
- Emory Libraries Systems and Practice
- Assists in evaluating the performance of the ILLiad interlibrary loan management system, documenting issues and reporting them to the H/ILLCR, Library Core Systems and/or Atlas Systems, as appropriate.
- Assists in monitoring ILLiad system performance and responds to problems and questions posted to the ILLiAdmin and/or EmoryILLiad discussion lists.
- Coordinates with the H/ILLCR, Library Core Systems and/or Atlas Systems (the software developer and server host) to resolve technical issues and maintain basic software and system performance.
- Recommends improvements for interlibrary borrowing functionality, data quality and reporting tools.
- Assists with ILLiad system testing, training, and troubleshooting in conjunction with the H/ILLCR and library systems staff and ILL staff from other Emory libraries.
- Supports the Emory University ILL community (Law, Oxford, and Theology) by providing assistance with interlibrary borrowing policies and procedures.
University Minimum Required Qualifications
Bachelor's degree in a field related to the program and two years of related experience, or an equivalent combination of education, training and experience.
Library Required Qualifications
These qualifications are required by the library in addition to the minimum required qualifications of the University listed above.
- Three years of relevant library experience, including interlibrary loan, preferably in an academic library
- Experience with OCLC Resource Sharing, ILLiad, Docline and/or other combination of bibliographic and/or ILL management systems
- Requires one or more of the following: computer skills, special skills or a proficiency in a foreign language.
- Ability to work with bibliographic citations and materials in a variety of foreign languages
- Attention to detail, demonstrated capacity for carrying out tasks in an accurate and timely manner and the ability to check own work for accuracy
- Strong customer service skills and commitment to providing service effectively in a diverse environment
- Ability to work independently and follow through on tasks with minimal direction
- Ability to manage and prioritize tasks and perform effectively in a fast-paced environment with a fluctuating workload and frequent distractions and interruptions
- Sound judgment and ability to analyze information and solve problems within the scope of his/her responsibilities
- Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, and managers and with other libraries
- Ability to work harmoniously and as a team player, thrive in a team-based environment and foster teamwork among others
- Demonstrated proficiency with personal computers and standard office and internet applications such as the Microsoft Office suite and web browsers such as Explorer, Firefox, Chrome and/or Safari
- Must be able to lift up to 30 pounds. Must be able to push heavy book trucks, move and unpack boxes
Preferred Qualifications
- Reading knowledge of at least one non-English language
JOB DESCRIPTION: Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following: establishing long-term operational objectives, researching factors that may impact the success of the program, and working with individuals or groups to research and document program requirements in order to provide appropriate input into the development of strategic plans. Develops work plans to accomplish program goals and objectives and monitors progress toward their achievement. Conducts research and gathers information to develop various publications. Develops promotional materials which may include content for reports, briefings, newsletters, grants or other written information related to the program. Assists in developing and coordinating program-related conferences, conventions, or meetings. Monitors expenditures and may participate in the budget planning process and prepare financial reports. May assist in identifying funding resources and developing fund-raising strategies and initiatives. Prepares operational and statistical reports. Conducts training, represents the program at meetings and conferences, and networks with affiliated groups. May supervise assigned project staff, interns and/or volunteers. Performs related responsibilities as required. This is not an administrative support position.
MINIMUM QUALIFICATIONS: Bachelor's degree in a field related to the program and two years of related experience, or an equivalent combination of education, training and experience.
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JOB DESCRIPTION: **This is a central university office position.** Coordinates, plans, supports, and executes enterprise-wide IT projects. Provides strategic input for project plan development, budget, and scope. Manages the Project Management Life Cycle from beginning to end and establishes cohesion for achieving multi-disciplinary stakeholder and project team buy-in. Applies industry-accepted methodologies (i.e., Project Management Institute [PMI]) to ensure adherence to project management standards and requirements and to provide stakeholders with continual reports on project progress and performance. Assists and supports Project Management Office (PMO) employees. Performs project management research to improve and refine skills and to identify trends and best practices for improving PMO performance. Meets with stakeholders to validate business cases and to gather facts for establishing and gaining agreement on project charters. Creates project charters and analyzes business cases to validate and clarify issues, justify use of project resources and to anticipate risks. Consults with project sponsors to clarify project directives, scopes, deliverables, and timelines and to analyze risk. Conducts bid sessions and/or vendor RFP efforts to select and manage suppliers and supplier payments. Applies PM tools and methodologies to ensure project milestones are achieved and scope is maintained. Observes project team dynamics to ensure effective team member synergies and to resolve issues. Creates progressive project milestones for facilitating smaller-scale achievements and to motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Communicates with stakeholders, senior management, and project leaders to review project progress, discuss issues and resolutions and to authorize scope changes. Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and to track activities and variances. Performs assessments throughout projects to identify risks and potential impact and to develop response strategies for managing and mitigating risk factors. Closes project contracts to validate supplier statements of work (SOWs) and verify deliverables. Conducts project management research and studies trends and developments under the direction of the PMO Director to support PMO team members and industry colleagues. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: A bachelor's degree in a related field and three years of Project Management experience, OR an equivalent combination of education, training, and/or experience. Project Management Professional (PMP) certification. DATE REVIEWED/CREATED/MODIFIED: 11/8/10 JB
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JOB DESCRIPTION: Provides administrative support for one of the following (or a combination): general management, a research environment or a specific program. Ensures office activities comply with Emory policies and procedures. Responds to incoming telephone calls. Maintains calendars and prioritizes meeting requests for management. Reviews incoming correspondence and identifies items of special interest to management; handles routine correspondence and prepares appropriate responses. May complete forms, grant applications, and/or correspondence associated with programs. Prepares charts and graphs for reports and presentations. Creates and edits scientific, programmatic or other reports associated with department's primary business. Schedules meetings and handles logistics for meetings and special events. Prepares materials for meetings and special events. Initiates, processes, and maintains records and invoices. Keeps management apprised of account status, identifies cost-effective solutions and may authorize expenditures. May monitor or maintain budgets and grants, assist with budget development, and prepare related expense reports and reimbursements. Plans and coordinates travel arrangements. Maintains databases and spreadsheets; may also analyze data and design/generate associated reports. Establishes and organizes filing systems. Oversees ordering and maintenance of office supplies. May supervise or direct the work of support staff and/or students. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: A high school diploma or equivalent and five years of clerical or secretarial experience, or a bachelor's degree. Proficiency with various personal computer software applications. Positions in this classification may require keyboarding skills.
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Handles administrative activities generally associated with the conduct of clinical trials. Provides guidance to less experienced staff. Manages research project databases, develops flow sheets and other study related documents, and completes source documents/case report forms. Interfaces with research participants, determines eligibility and consents study participants according to protocol. Approves orders for supplies and equipment maintenance. Assists in developing recruitment strategies and conducting screenings for study participants including interviews and questionnaires.
Supervises collection of study specimens and processing. Establishes case packages for study procedures, monitors scheduling of procedures and charges, coordinates other services as needed. Ensures compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends monitoring meetings with sponsors. Prepares regulatory submissions. With appropriate credentialing and training. may perform phlebotomy or diagnostics. Performs related approved responsibilities as required.
MINIMUM QUALIFICATIONS:
(1.) High School Diploma or GED and five years of clinical research experience OR
(2.) Two years of college in a scientific, health related, or business administration program and three years clinical research experience OR
(3.) Licensed as a practical nurse (LPN) and two years clinical research experience OR
(4.) Bachelor's degree in a scientific, health related, or business administration related program and one year of clinical research experience OR
(5.) Master's degree, MD or PhD in a scientific, health related or business administration program
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.
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The Yerkes National Primate Research Center is looking for an experienced Veterinary Technician II for a full-time position to support the Veterinary Medicine department in the Division of Animal Resources. The successful candidate will have demonstrated knowledge and skill in recognizing the appearance of abnormal health conditions and providing basic veterinary care to animals, especially nonhuman primates and rodents, used in biomedical research.
JOB DESCRIPTION:
- Under general supervision, assists the veterinarians and researchers in surgery and radiology, animal care, treatments, and diagnostic and preventative procedures.
- Maintains medical records and inventory.
- Provides non-surgical technical assistance to researchers as directed.
MINIMUM QUALIFICATIONS:
- A high school diploma or equivalent.
- 3 years of experience as a veterinary technician OR
- a high school diploma or equivalent and 4 years of experience as an animal care technician,
- OR graduation from a two year veterinary technician program and 1 year of veterinary technician experience.
PREFERRED QUALIFICATIONS:
- Must possess basic veterinary technical skills.
- Valid Veterinary Technician certification is preferred.
- Experience with anesthesia monitoring in the OR is ideal.
- Experience working with rodents is helpful.
- Effective written and verbal communication skills required.
- Strong interpersonal skills and team-oriented approach are essential.
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JOB DESCRIPTION:
- Handles or assists with administrative activities generally associated with the conduct of clinical trials.
- Maintains data pertaining to research projects, completes source documents/case report forms, and performs data entry.
- Assists with patient recruitment.
- Attends study meetings.
- Orders and maintains equipment and supplies.
- Reviews medical records and/or conducts screenings for recruitment of study participants, performs interviews and QOL questionnaires.
- Collects study specimen according to protocol which may include phlebotomy, processing, and preparation for shipping.
- Coordinates services, schedules procedures, creates and maintains case packages, and monitors charges.
- Assists with quality assurance and tracks regulatory submissions.
- Performs related approved responsibilities as required.
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MINIMUM QUALIFICATIONS
- (1.) High School Diploma or GED and three years of administrative support experience OR
- (2.) Two years of college in a scientific, health related, or business administration program and one year of admin support or customer service experience OR
- (3.) Licensed as a practical nurse (LPN) and one year admin support or one year of licensed practical nursing experience OR
- (4.) Bachelor's degree, Master's degree, MD or PhD in a scientific, health related or business administration program.
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.