Emory

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 10 of 39

Working within the Technology and Systems Support, this position facilitates the use of enterprise wide academic systems within the various student offices at Emory University. Within the TSS team, roles and responsibilities shift with functional needs and new implementation projects. These responsibilities include, but are not limited to, internal business process and efficiency review, workflow modeling, training and documentation production, system setup and maintenance, external business process and efficiency review, maintains student records data integrity by researching problems and production issues, conducting root cause analyses, and offering viable recommendations for resolution, and support of various systems leading schools towards determined goals.   JOB DESCRIPTION: - Analyze business processes, procedures, and functions, organizational structures, data collection forms and methods, workflow, and degree audit requirements to determine suitability for automated data processing methods. - Support the strategic planning and business process needs of the University and its individual departments in conjunction with analysts and manager of Enrollment Services Student Information systems team. - Document functional specifications and recommend technical solutions for business processing to include: narratives; business requirements gathering and verification; implementation and ongoing support. - Articulate business process design and user interface using principles of workflow modeling: block diagrams, flow charts, decision tables, input/output requirements, and record and form layouts. - Assist in the designing, configuring, developing, testing, and implementing of approved applications, including web forms, interfaces, etc. - Applying standardized procedures for the preparation, execution, and validation of enhancements and new functionality in any supporting systems to ensure quality control. - Test and debug applications to verify accuracy and Execute user acceptance testing and procedures. - Communicate and coordinate with business decision makers to ensure accurate understanding and acceptance of systems and technology services supported by the Office of the Registrar - Prepare and maintain forms, documentation, and manuals as needed for effective implementation, maintenance, and continued operation of applications inside the Office of the Registrar as well to the community at large. - Prepare and participate in internal and external user training and education as needed. - Communicate with other University data systems, professional organizations, vendors, and user groups to ensure ongoing technical competence, evolution, and innovation. - Ensures that required interfaces with other systems and internal and external organizations are tested and maintained. - Performs additional duties, as needed.   MINIMUM QUALIFICATIONS: - Five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions OR - A bachelor's degree and three years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions.   PREFERRED QUALIFICATIONS: - Demonstrate understanding of relational databases and student information systems (ex. PeopleSoft Campus Solutions, Banner, etc.) - Ability to design workflow models. - Ability to diagnose & troubleshoot application errors. - Project planning. - FERPA compliance, adherence, and enforcement. - Analytical and problem solving. - Effective verbal, presentation and listening communications, and effective written communications. - Ability to interact professionally with a diverse group - executives, managers, subject matter experts, students and faculty.   NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.
Job Number
79089
Division
EVP Provost Academic Affairs
Department
University Registrar
Job Type
Regular Full-Time
Job Category
Information Technology
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Directs the strategic planning, development and implementation of a large and complex program or of several smaller programs. Plans, administers and monitors program budgets. - Develops short and long term goals and objectives. - Oversees related special projects. - May represent the program in various national and international settings. - May manage the solicitation of funding from foundation, corporate, individual and governmental donors. - Collaborates with and seeks the support of representatives from other organizations. - Establishes and administers policies and procedures. - Supervises staff. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - Bachelor's degree in public health, social sciences, public administration or a related field and seven years of related experience which includes two years at a management level, OR equivalent combination of education, experience, and training.   NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.
Job Number
79087
Division
School Of Medicine
Department
SOM: Medicine: Infectious Dis
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Provides clinical and administrative nursing support for research trials, studies, and projects. - Recruits and screens potential participants. - Performs patient/research subject evaluations, administers medications and research instruments and collects data. - May assist with surgical procedures. - Provides patient education related to study. - Makes referrals to in-house or community professionals. - Follows-up with project participants in accordance with established standards and protocols. - May coordinate staffing or scheduling assignments. - Performs related responsibilities as required. - Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. MINIMUM QUALIFICATIONS: - Licensed as a Registered Nurse in the state of Georgia and one year of related nursing experience. - This position must be credentialed through Emory Healthcare under the RNII category. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
79052
Division
School Of Medicine
Department
SOM: Medicine: Infectious Dis
Job Type
Regular Full-Time
Job Category
Research & Research Administration
Campus Location (For Posting) : Location
US-GA-Decatur
Location : Name
Hope Clinic
JOB DESCRIPTION:   - Performs a variety of duties involved in the coordination of services for a patient/family during a visits to Emory Healthcare outpatient clinics. - This role encompasses administrative, secretarial, financial and other non-medical services. MINIMUM QUALIFICATIONS: - Associate degree, medical office, or medical assistant training preferred. - Knowledge of medical terminology is beneficial. - Two years of healthcare experience required. - Degree can be substituted for experience.   NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
79048
Division
Emory Univ Hospital
Department
EUH Mammography
Job Type
Temporary Full-Time
Job Category
Clerical & Administrative
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory University Hospital
Emory Hospital Midtown is in need of temporary Guest Services Associates to work full and part time evenings, weekends, and occassional day shifts. Attendance is extremely important for this position.   JOB DESCRIPTION: - Provides a welcoming and supportive environment for all people entering the motor lobby. - Assists visitors by supplying information regarding patients, staff and services. MINIMUM QUALIFICATIONS: A high school diploma or equivalent.   NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
79042
Division
Emory Univ Hosp-Midtown
Department
EHM Guest Volunteer Services
Job Type
Temporary Full-Time
Job Category
Clerical & Administrative
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Hospital Midtown
JOB DESCRIPTION:    - Under minimal supervision, answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member. - Greets visitors in a courteous manner. - Receives, opens, dates, and distributes incoming mail to appropriate employee. - Prepares and mails outgoing correspondence and information. - Sets up, organizes, and maintains various departmental and/or patient files according to established procedures. - Retrieves appropriate information upon request for internal and external use. - Arranges and schedules appointments and regular or intermittent meetings for one or more managers. Prepares daily schedules, prioritizes requests for meetings, and makes and confirms travel arrangements. Schedules and coordinates meetings and/or special events. - Takes minutes as requested. - Takes and/or transcribes dictation. - Types medical reports and summaries, patient histories, operative notes, proposals, manuscripts, and letters requiring a knowledge of medical terminology from rough draft to final copy. - Proofreads generated documents for grammar, punctuation, spelling and factual correctness and conformance to policies. A - dvises writer or supervisor of policy deviations. - Assists in preparing and completing special projects. - Communicates and implements office procedures for recordkeeping, filing, ordering of supplies and confidential information. - May supervise or direct the work of student and/or regular employees. - May interview applicants and provide input to performance evaluations. - Tracks vacation and back up coverage schedules. - Processes employee time cards and other employee transactions after review and approval. - Initiates, processes and maintains records and invoices on purchases, reimbursements, receipts and related financial matters. - Prepares charge sheets and bills patient for outpatient and inpatient services as necessary. - Maintains budget records and assists in examining and highlighting variances in budget reports. - Informs supervisor of status of accounts. - Operates standard office equipment including telephones, copiers, fax machines, and computers. Inventories, orders, and maintains office supplies and forms. - Completes purchase requisitions and receives supplies. - Enters, updates, maintains, compiles and retrieves data from computer databases. - Documents how to access files. - Generates regular or special reports and/or statistics after collecting and organizing data. - Performs other related responsibilities as required. MINIMUM QUALIFICATIONS: - A high school diploma or equivalent. - Three years of medical secretary experience. - An advanced knowledge of medical terminology. - Previous experience with various personal computer software applications. - Positions within this classification may require the ability to type or keyboard 50 accurate words per minute. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Job Number
79035
Division
Emory Temporary Services
Department
HR: Emory Temporary Services
Job Type
Temporary Full-Time
Job Category
Clerical & Administrative
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory University Hospital
The Alumni and Constituent Programs team within Advancement and Alumni Engagement focuses on coordinating and managing opportunities for Emory Alumni to engage with the university and fellow alumni through programs and events. This position will lead signature alumni and constituent engagement programs, focused on lifelong alumni learning and development, faculty engagement, and community engagement programming. The role will drive strategic content curation and program development/implementation to elevate and highlight Emory priorities, experts (alumni, faculty, staff, affiliates), and intellectual capital in collaboration with key university partners and stakeholders. They will also manage a team and work closely with colleagues to enhance continuing education, professional/personal development, and community engagement initiatives. This position will report to the Managing Senior Director of Alumni and Constituent Programs.   JOB DESCRIPTION: - Develops, designs, leads, and implements programs and activities designed to strengthen ties between a school, unit, or program and its constituents. - Develops, markets, plans, and manages the events/activities coordinated through the designated program. - Responsible for increasing alumni engagement through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services. - Develops, cultivates, and manages relationships with volunteers, board, chapter, and affinity alumni organizations. - Develops and advances program or school relationships both within the division, and other campus offices, schools/divisions. - Supports the representation of the program off campus and manage the integration of activities with other initiatives/events. - Manages a school, unit, or program budget. - Performs related responsibilities as required. ADDITIONAL JOB DETAILS:    In addition to the duties outlined above, the Director may be required to: - Represent the department or serve as primary contact working with other departments across the division/University. - Partner with division advancement and engagement officers to qualify, engage, cultivate, and steward potential prospects. - Maintain information on selected alumni and prospects including contact reports in CRM system. - Meet department metrics for visit preparation, qualification, contact reports, visits, referrals, and accurate coding using the CRM system. - Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served and inform on goals for respective volunteer programs. - Manage technology/information and master database software and applications with the ability to assess data used to determine the use of resources. - Research and manage a portfolio of potential prospects for volunteer and engagement opportunities. - Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategy - Develop and conduct individual and training programs, orientations, and written materials for alumni programs. - Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity and presence across digital alumni communities. - Maintain knowledge/expertise of best practices and current trends for alumni engagement. - Some night and weekend work is required. - Some travel may be necessary. MINIMUM QUALIFICATIONS: - Bachelor's degree and five years experience in higher education, alumni engagement, advancement, fund raising or within a non-profit institution. - Cover Letter Required for Consideration PREFERRED QUALIFICATIONS: - Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills. - Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously. - Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service. - Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems. - Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting. - Flexibility to accommodate changing priorities and deadlines. NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department of work. Emory reserves the right to change remote work status with notice to employee.
Job Number
79028
Division
Advancement &Alumni Engagement
Department
ADV: Eng, Comm, and Marketing
Job Type
Regular Full-Time
Job Category
Advancement & Fundraising
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following: - Establishing long-term operational objectives, researching factors that may impact the success of the program, and working with individuals or groups to research and document program requirements in order to provide appropriate input into the development of strategic plans. - Develops work plans to accomplish program goals and objectives and monitors progress toward their achievement. - Conducts research and gathers information to develop various publications. - Develops promotional materials which may include content for reports, briefings, newsletters, grants or other written information related to the program. - Assists in developing and coordinating program-related conferences, conventions, or meetings. - Monitors expenditures and may participate in the budget planning process and prepare financial reports. - May assist in identifying funding resources and developing fund-raising strategies and initiatives. - Prepares operational and statistical reports. - Conducts training, represents the program at meetings and conferences, and networks with affiliated groups. - May supervise assigned project staff, interns and/or volunteers. - Performs related responsibilities as required. This is not an administrative support position. MINIMUM QUALIFICATIONS: - Bachelor's degree in a field related to the program and two years of related experience, or an equivalent combination of education, training and experience. PREFERRED QUALIFICATIONS:  - Strong experience with social media marketing campaigns and excellent presentation skills preferred. - Experience with Salesforce preferred.  NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
79025
Division
School Of Medicine
Department
SOM: Orthopaedics: Admin
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Executive Park-N Druid Hills
JOB DESCRIPTION: - Reports to a principal investigator of sponsored projects. - Exercises considerable latitude and independent judgment in overseeing the day-to-day operation of the research core. - Serves as a consultant and provides technical expertise in scientific theory, research and methods of collection and analysis of data sets for a variety of research projects. - Using an advanced knowledge of research methodology and techniques, provides leadership in the planning and development of survey instruments, guidelines, and procedures to collect required data. - Coordinates various aspects of the study. - Routinely develops research protocols. - Reviews and edits text for studies. - Conducts extensive literature searches and effectively summarizes reported research findings and their applicability to the research. - Coordinates research and intervention activities with the team. - Provides direction to consultants and team members. - Coordinates and conducts special meetings. - Develops and conducts presentations, represents Emory at national meetings, and co-authors publications. - Collaborates on or authors reports and papers. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - Master's degree in Public Health, Epidemiology, Biostatistics, Sociology, Psychology or a related discipline and five or more years of research/professional experience, OR equivalent combination of experience, education, and training. - Effective writing, analytic, presentation and organizational skills. - Experience managing and executing multiple projects and working with senior health policy makers and executives is preferred. - Experience conducting focus groups.   NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
79021
Division
School Of Medicine
Department
SOM: Medicine: Infectious Dis
Job Type
Regular Full-Time
Job Category
Research & Research Administration
Campus Location (For Posting) : Location
US-GA-Decatur
Location : Name
Hope Clinic
This is a part-time, 20 hour a week opportunity, must be able to work occassional Saturdays.  Credit Union Teller expereince preferred!   Job Description: - Performs routine member transactions to include deposits, withdrawals, cash advances, loan payments, transfers, and check cashing in a courteous, accurate, and efficient manner. Identifies solutions for members' financial needs by being knowledgeable about Emory Alliance Credit Union's products and services. - Responds in a professional manner to members' inquiries, requests, problems, or complaints; guides members to the appropriate staff for specific information and assistance. - Maintains a thorough working knowledge of the credit union's teller platform, ATM, and other related equipment. - Prepares individual daily balance of teller cash transactions as well as other reports as requested. - Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). - Performs related responsibilities as required. MIinimum Qualifications: - A high school diploma or equivalent and one year of teller, customer service, and/or cash handling experience. - Credit union knowledge desirable. - Proficiency with personal computers, calculators, and other office equipment.
Job Number
79020
Division
Affiliated Organizations
Department
Credit Union
Job Type
Temporary Part-Time
Job Category
Revenue Cycle & Managed Care
Campus Location (For Posting) : Location
US-GA-Decatur
Location : Name
Clairmont - N Decatur
Located 36 miles east of Atlanta on Emory’s original campus in Oxford, Georgia, Oxford College invites applications for a Director of our Student Health Services.   JOB DESCRIPTION: - Directs and leads the Oxford College healthcare team in the provision of comprehensive primary care to students. - Responds to ongoing needs for preventative care, routine care for chronic health problems, evaluation, treatment and follow up care for patients with acute illnesses. - Takes shared call evenings and weekends. - Documents delivery of care in the electronic medical record. - Collaborates with Medical Advisor as appropriate, schedules mandatory chart reviews and assures annual contracts are updated and signed. - Provides patient education, and trains other health care professionals. - Oversees review of entrance medical records and ensures compliance with Emory University and Oxford College's required medical forms and immunizations. - Manages the response to the occurrence of infectious diseases or epidemics that may occur in the community. COVID response includes directing the Student Health Team to provide appropriate assessment, testing, care, support, and follow up. Director and Student Health Team collaborate with the Isolation and Quarantine Team to ensure students' needs are met. - Oversees the department's websites. - Serves as a liaison with student patients and their families, Oxford faculty and staff. - Initiates referrals to specialists and healthcare professionals in the local community and on the Atlanta campus as necessary. - Collaborates with Administrative Staff to manage the department's budget. - Oversees inventory and ordering of in-house medications, immunizations, and supplies. - Oversees the billing system and insurance reimbursement processes. - Serves as Primary Care Provider for students carrying the Emory Aetna Student Health Insurance and oversees all electronic referrals and supports students understanding and use of the plan. - Ensures compliance with OSHA and other relevant guidelines. - Hires, supervises, and evaluates staff and performs related responsibilities as required. - Collects, analyzes, and interprets data including annual student satisfaction surveys, utilization trends, and other pertinent internal office statistics. - Composes informative executive reports. - Plans and oversees Student Health outreach including infection prevention and screenings appropriate for the community including influenza campaign. - Collaborates with Oxford Counseling and Career Services Director to co-manage shared front office staff and office suite. - Assesses and implements improvements and updates to physical space for optimal utilization and efficiency of departments. - Serves as liaison between OCIT (Oxford College Information Technology) and medical software program provider for system updates and support. Maintains active Georgia RN, APRN, and DEA licenses. - Renews National Board certification by completing mandatory CME hours and other requirements. MINIMUM QUALIFICATIONS: - Graduation from an accredited school of nursing and state certification as a Nurse Practitioner. - Licensed to practice as an advanced practice nurse in the state of Georgia. - Four years of clinical nursing experience which includes supervisory experience. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
Job Number
79003
Division
Oxford College
Department
Campus Life-Personnel
Job Type
Regular Full-Time
Job Category
Nursing
Campus Location (For Posting) : Location
US-GA-Oxford
Location : Name
Oxford College
JOB DESCRIPTION: - Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following: establishing long-term operational objectives, researching factors that may impact the success of the program, and working with individuals or groups to research and document program requirements in order to provide appropriate input into the development of strategic plans. - Develops work plans to accomplish program goals and objectives and monitors progress toward their achievement. - Conducts research and gathers information to develop various publications. - Develops promotional materials which may include content for reports, briefings, newsletters, grants or other written information related to the program. - Assists in developing and coordinating program-related conferences, conventions, or meetings. - Monitors expenditures and may participate in the budget planning process and prepare financial reports. - May assist in identifying funding resources and developing fund-raising strategies and initiatives. - Prepares operational and statistical reports. - Conducts training, represents the program at meetings and conferences, and networks with affiliated groups. - May supervise assigned project staff, interns and/or volunteers. - Performs related responsibilities as required.This is not an administrative support position.   ADDITIONAL JOB DETAILS: - Assist in preparing ACCME annual report, PARS and other special reports as required to maintain up-to-date accreditation. - Conducts training and may supervise assigned project staff, interns and/or volunteers. - Oversee program planning to insure compliance with accreditation guidelines for educational planning, content and documentation. - Coordinate the development of promotional materials including brochures, handouts, web-based collateral and other materials to insure compliance with organizational policies and procedures and accreditation guidelines. - Under the guidance and supervision of the CME Associate Director, plan and coordinate Continuing Medical Education (CME) courses from inception and evaluation to completion of final reports and other duties as assigned by the Associate Director. - Consistently record detailed course expenses and income to ensure fiscal success including, but not limited to, creating purchase orders, sending payments to accounts payable, payment follow up with accounting and vendors and vendor invoice processing and payment. - Complete payments and controls expenses by receiving, processing, verifying and reconciling invoices. - Coordinate promotional campaigns to solicit attendees for educational programs within pre-determined financial parameters. - Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.). - Manage executing negotiated hotel contracts including room rates, determination of date availability and meeting space, food and beverage selection, group concessions, hotel deposits, rooming lists management and reconciling final hotel invoices. MINIMUM QUALIFICATIONS: - Bachelor's degree in a field related to the program and two years of related experience, or an equivalent combination of education, training and experience. PREFERRED QUALIFICATIONS: - Knowledge of ACCME guidelines. - Certified Meeting Professional (CMP) designation strongly preferred. - Three years of experience with an ACCME accredited continuing medical education provider. - Experience in providing medical education is desirable. - Event management/event coordination and/or meeting planning. - Strong organizational and project management skills. Attention to detail is essential.   NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.
Job Number
78996
Division
School Of Medicine
Department
SOM: Continuing Med Edu
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
The Director of Customer Experience (CX) supports the Campus Services (CS) customer experience as well as the organization's mission, vision, and values (MVV).  This position reports to the Vice President for CS.   JOB DESCRIPTION: - Assesses and evaluates CS culture through needs and gap analyses, addresses areas of opportunity to ensure seamless processes for alignment across all areas. - Engages the campus community to ensure and improve alignment and visibility of MVV. - Identifies opportunities to increase employee and customer engagement with CS culture. - Builds and maintains close working relationships with key partners to understand priorities and challenges, to support the delivery of seamless and consistent customer experiences. - Collaborates and influences teams across businesses and channels to drive forward the CX vision and strategy. - Working closely with the CS leadership team, responsible for driving service excellence and for the customer experience across CS. - Serves as the voice of the VP's office with the customer, with the authority to drive solutions and operational enhancements. - Lead CS-wide CX communication strategies to reinforce our CX vision framework and guiding principles. - In collaboration with various internal and external operational entities CX coordinates emergency and contingency communications to ensure clients are informed of service interruptions related to power, water, etc. - Responsible for the CS brand, marketing, and creation of a unified platform for understanding the needs of the customers as well as for taking action. - Creates and tracks key customer experience metrics and related management dashboards. - Ensures that the customer's needs are recognized and addressed, and that the customer is represented in all key decisions, processes, and operational changes. - Establishes and supports consistent and effective processes for service recovery across the organization. - Leads customer experience mapping efforts and assists in redesigning targeted processes. - Maintains a strong and constant focus on continuous improvement and process improvement. - Develops, implements and manages building inspection program to proactively service clients thus driving client satisfaction. - Influences cross-organizational agreement and approach on how to deliver the greatest value to customers, supporting cross-functional teams and processes crucial to the customer experience. - Aligns various business units and departments around centralized goals and efforts. - This includes defining what customers value and how to determine the differentiating experience to be delivered. - Leverages change management processes, tools, and methodologies to influence and support organizational adoption of CX deliverables. - Develops and executes change management communication strategies to support the customer experience measurement and customer experience feedback platform. - May lead a small staff focused on customer experience, events, and operations. MINIMUM QUALIFICATIONS: - A bachelor's degree in marketing, business, communications, process engineering, or a related field, and five years of professional experience focused on customer experience, strategy, process design, brand management, business analysis, and at least three years of experience leading a team, or an equivalent combination of education, training and experience. - A master's degree and specific experience preferred. NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department of work.  Emory reserves the right to change remote work status with notice to employee.
Job Number
78993
Division
Campus Services
Department
CS Customer Experience
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
This position will work closely with local and national organizations that serve the LGBTQ community to develop partnerships and organize and execute community events related to LGBTQ community members with Alzheimer's or Related Dementia (ADRD) or caregiving for someone with ADRD.   This role may also have recruitment duties for study participants for other studies overseen by the Principal Investigator, Dr. Whitney Wharton, PhD.   JOB DESCRIPTION: - Manages a project. - Coordinates the strategic planning process and monitors progress toward achieving project goals. - Assists in developing, administering and monitoring project related budgets. - Coordinates logistical arrangements for related conferences, conventions or meetings. - May assist in identifying funding resources and in developing funding strategies and initiatives. - Develops and generates various operational and statistical reports. - Represents and promotes the project at various speaking engagements. - May write grants, reports, briefings, newsletters, promotional or other written material related to the project. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - A bachelor's degree in a related field and three years of related project management experience, or an equivalent combination of experience, education and training. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
78987
Division
School Of Nursing
Department
SON:Office of Nursing Research
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
The Associate Academic Research Scientist performs a wide range of highly technical and complex research duties and has documented scientific achievements and increasing technical, management, leadership, and professional expertise necessary to advance basic and/or translational research programs.   JOB DESCRIPTION:  - Demonstrated knowledge of research and experimental platforms for analyzing, design and interpreting results - Investigates and recommends potential alternative approaches to improve the quality of results of basic and/or translational research. - Demonstrates increased responsibility through management of teams and leadership of scientific projects by applying advanced knowledge, skills, and input necessary for protocol development, as well as facilitating in some training aspects of other team members. - Aids in writing IACUC, IRB, Biosafety and other approval documents. - Oversees quality assurance of research conducted by other team members. - May assist in grant and other funding applications as necessary and appropriate, or with approval of the responsible faculty director, may have their own research projects and/or have full responsibilities for specific areas of instrumentation or methodology development and user support. - With the approval of the responsible faculty director, may be principal investigators on funded proposals. - Performs other responsibilities as required. MINIMUM QUALIFICATIONS: - PhD or MD and five years of professional level experience OR - Master's degree and ten years of professional level experience in a technical or research lab. - Laboratory experience will be based on area of assignment. - Internship experience or experience prior to attaining the qualifying degree is not considered eligible work experience for this job classification. NOTE: Applicants applying with a M.D. or equivalent degree must be eligible for a Georgia medical license to meet the minimum qualifications.   PREFERRED QUALIFICATIONS:   Successful candidates will join the laboratory within a vibrant department that includes both basic science and clinical activities in human genetics and genomics. The candidate for this position will be applying high-throughput sequencing data analysis to molecular biology (ChIP-Seq, RNA-Seq, small RNA expression, etc.). Those interested in the position should have: - Advanced background in scripting languages such as perl, python, etc. - Strong knowledge working in a in a Unix/Linux environment. - Strong knowledge of genomic databases and tools. - Basic statistical knowledge applicable to large-cale genomic data and gene expression is a plus. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
78972
Division
School Of Medicine
Department
SOM: Hum Gen: Admin
Job Type
Regular Full-Time
Job Category
Laboratory
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
Emory University School of Law seeks candidates for an Associate Director of Academic Programs position.  This position is the operational lead for our residential and online non-JD graduate programs, including the Juris Master (JM), Master of Laws, Master of Comparative Law, and Doctor of Judicial Science programs.  The candidate will work directly with the faculty program director of each program to determine and operationalize the goals of the programs.  In coordination with staff from other departments, such as Admissions, Registrar, Marketing and Communications, and Academic Engagement and Student Support, the position will fully implement the program plans while ensuring compliance with school, university, and accreditation standards.   JOB DESCRIPTION: - Direct the strategic planning, development, and implementation of non-JD academic programs—both residential and online modalities, - Collaborate with faculty and staff within the School of Law and well as Emory University on matters relating to academic programs, student success, and career development, - Represent the program internally and externally, - Conduct research and benchmarking to ensure compliance with accreditation standards and best practices, - Design and propose new initiatives, - Write collateral material with the assistance of Marketing and Communications to further the program, - Provide excellent customer service to students, faculty, and co-workers, - Create and update process manuals to ensure seamless and effective operations, - May supervise or lead staff, and - Other duties as assigned. MINIMUM QUALIFICATIONS: - Bachelor's degree in field related to specific program as indicated and five years program related experience, or equivalent combination of experience, education, and training. PREFERRED QUALIFICATIONS: - Juris Doctor or Juris Master, - Experience administering an academic program especially at a professional school, - Experience with program budget management, - Experience with online or distance education, - Experience effectively planning and implementing annual work plans and long-term plans, - Demonstrated experience working with individuals of diverse racial, ethnic, educational, and professional backgrounds, - Experience with the tools of online education including the Microsoft Office Suite, Canvas (or a similar LMS), and Zoom, and - Demonstrated strong analytical, planning, organizational, implementational, writing, and communication skills. For Consideration: Candidates should submit a cover letter detailing how they meet the minimum and preferred qualifications for this position with a resume.  Candidates will be considered on a rolling basis until the position is filled.   NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.  
Job Number
78950
Division
School Of Law
Department
School of Law
Job Type
Regular Full-Time
Job Category
Business Operations
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
Emory University Rollins School of Public Health’s Office of Admission and Student Services seeks a Sr. Assistant Director of Admissions to be the primary lead for all virtual recruitment efforts. This role also assists in the development, evaluation and implementation of all other recruitment and outreach efforts for the master-level programs of the school.   JOB DESCRIPTION: - Assists in developing, implementing and evaluating recruitment strategies and activities for one or more academic programs. - Handles complex admission situations and provides guidance to staff. - Attends recruitment functions, reviews applications, maintains contact with prospective students, candidates, and recruiting contacts. - Coordinates admission programs for one or more student groups such as prospective students, accepted students, international or transfer students. - Recruits students by visiting high schools and college recruitment fairs. - Plans itineraries for assigned geographical areas and ensures adequate coverage of priority areas based on historical data. - Reviews applications for admission, provides comments, and assigns an admission rating to each application. - Recommends which applicants to accept, refer, reject, or put on the waiting list. Conducts information sessions for visiting students and parents and may conduct campus tours. - Responds to questions pertaining to admission, housing, financial aid, academic departments and the University in general. - Refers students to other sources for additional information. - Assists in planning and coordinating special events and alumni volunteer activities to enhance student recruitment. - In collaboration with the Executive Director of Admissions, develops a strategic outreach plan which includes analyzing application and geo-demographic data, creating an annual recruitment report and ongoing monitoring and evaluation of initiatives. - Serves as a subject-matter expert and resource to the communications team in the development of email communication campaigns, website and social media  engagement content, publications, and advertisements. - Develops a comprehensive national virtual recruitment strategy with accompanying communications plan. - Develops expertise in the Rollins’ CRM, (Slate) and create communications plans aimed increasing applications and yield. - Ensures effective use of Slate to coordinate and manage all email communications and event registration; and use available system tools to produce progress reports. - Collects data and provides reporting on admissions events, programs, and outreach efforts. - Provides regular progress reports to senior stakeholders; ensure that programs produce measurable results that are communicated to the wider School community. - Represents RSPH at local and national recruitment events including graduate school fairs, information sessions and conferences. - Independently manages, plans and evaluates recruitment events including any virtual components for Fall Open House, Visit Emory (Admitted Student Event), monthly Admissions Information Sessions, and other virtual initiatives (including webinars). - Collaborates with colleagues across the school, including the communications manager for admissions, departmental academic advisors, international student affairs, career development, faculty and alumni affairs to assist in establishing the direction and priorities for each enrollment cycle; serve as internal recruitment/outreach consultant for programs. - Performs related responsibilities as required. ADDITIONAL JOB DETAILS: - The focus of this position will be on outreach and recruitment efforts; application review and evaluation is managed within the academic department and therefore is not a part of the job responsibilities. - The ideal candidate should feel comfortable presenting to large audiences both in person and virtually. - Must be able to manage multiple priorities and enjoy working in a fast-paced, matrixed organization. MINIMUM QUALIFICATIONS: - A bachelor's degree in business administration, education or a related field. - Four years of college or university admission or related experience. - Effective public speaking skills. PREFERRED QUALIFICATIONS: - A minimum of five years of admissions and recruitment experience in a fast-pace, higher education environment. - An advanced degree in public health (MPH/MSPH), higher education administration or a related field is highly desirable. - Ability to manage multiple priorities and shift through projects quickly without sacrificing quality. - Strong event management skills, particularly with large-scale events serving 400 participants or more. - Experience in successfully developing cross-channel social media content to attract and engage a broad range of population segments. - Exceptional communication skills as expressed in presentation style and writing. - Demonstrated success and experience in data driven decision making. - Advanced knowledge of Slate or similar CRM systems for managing admissions and recruitment functions. - Experience in effectively collaborating with cross-functional teams and developing partnerships with internal and external stakeholders. - Marketing and advertising knowledge or interest in acquiring related skills. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
78948
Division
School Of Public Health
Department
SPH: Student Services
Job Type
Regular Full-Time
Job Category
Admissions & Student Life
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Handles or assists with administrative activities generally associated with the conduct of clinical trials. - Maintains data pertaining to research projects, completes source documents/case report forms, and performs data entry. - Assists with patient recruitment. - Attends study meetings. Orders and maintains equipment and supplies. - Reviews medical records and/or conducts screenings for recruitment of study participants, performs interviews and QOL questionnaires. - Collects study specimen according to protocol which may include phlebotomy, processing, and preparation for shipping. - Coordinates services, schedules procedures, creates and maintains case packages, and monitors charges. - Assists with quality assurance and tracks regulatory submissions. - Performs related approved responsibilities as required. MINIMUM QUALIFICATIONS: - High School Diploma or GED and three years of administrative support experience OR - Two years of college in a scientific, health related, or business administration program and one year of admin support or customer service experience OR - Licensed as a practical nurse (LPN) and one year admin support or one year of licensed practical nursing experience OR - Bachelor's degree, Master's degree, MD or PhD in a scientific, health related or business administration program. - This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.   NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed.  Emory reserves the right to change this status with notice to employee.  
Job Number
78942
Division
School Of Medicine
Department
SOM: Rad Onc: Admin
Job Type
Regular Full-Time
Job Category
Research & Research Administration
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
JOB DESCRIPTION: - Under general supervision, performs a variety of defined research and laboratory tests and experiments according to prescribed protocols and assigned schedules. - Sets up experiments as prescribed by a principal investigator. - May be required to participate in laboratory maintenance activities such as sterilization and cleaning of equipment, ordering of supplies, inventory and media preparation. - Maintains records, files and logs of work performed in laboratory notebooks and computer databases. - Compiles data and records results of studies for publications, grants and seminar presentations. - Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. - Performs related responsibilities as required by principal investigator. MINIMUM QUALIFICATIONS: - Bachelor's degree in a scientific field OR equivalent combination of experience, education, and training. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
78919
Division
School Of Medicine
Department
SOM: Cell Biology: Admin
Job Type
Regular Full-Time
Job Category
Laboratory
Campus Location (For Posting) : Location
US-GA-Atlanta
Location : Name
Emory Campus-Clifton Corridor
Located 36 mile east of Atlanta on Emory's historic original campus, Oxford College of Emory University invites applications for a Data Analyst.   JOB DESCRIPTION: - Creates and maintains a data dictionary and meta data. - Supports efforts to ensure that data standards are developed and maintained. - Ensures that the uses of data through reports and queries are accurate. - Supports business and system re-engineering and architecture development to define future data needs. - Serves as an organizational consultant on matters relating to databases by providing expertise to assist users in meeting their needs. MINIMUM QUALIFICATIONS: - Two years of experience in processes and standards related to data OR a bachelor's degree.   NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Job Number
78897
Division
Oxford College
Department
Enrollment-Personnel
Job Type
Regular Full-Time
Job Category
Information Technology
Campus Location (For Posting) : Location
US-GA-Oxford
Location : Name
Oxford College

Connect With Us!