JOB DESCRIPTION:  - Obtains demographic and insurance information for preregistration/registration on all patients. - Communicates hospital's financial policies to all patients. - Identifies patients who require early financial counseling intervention. - Collects on self pay accounts, co-pay and deductibles. - Documents financial arrangements. - Schedules procedures/follow up appointments. - Ensures and reviews all demographic data for hospital visits. - Crosstrains in other Access Departments and Facilities. - Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. - Completes demographic and insurance. - Provides patients with exam information. - Familiar with Advance Beneficiary Notice, precertification, ICD-10 coding, Medical Terminology. - Communicates with Physician Offices, Staff, and other departments. - Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters. - Other responsibilities include performing verification of benefits, order entry, and pre-certification for elective and emergency admissions. - Position requires self-motivated individual who can handle high patient volumes and fast pace. - Assist with departmental workflow as needed. - Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. - Maintains knowledge of departmental applications i.e. Eclipse, E-Cashiering, FirstNet, HealthQuest, General Patient Registration (GPR), Enterprise Encounter, Scheduling, Millennium, and Patient Responsibility Pricer, and other systems utilized by Patient Access. - Performs other duties as required. MINIMUM QUALIFICATIONS: - High school diploma or equivalent. - Must have at least 1 year Healthcare, registration, collections, billing, insurance related experience, or customer service. - Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. - CHAA (Certified Healthcare Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. - Typing skills with a minimum of 35 wpm and good communication skills.

The Recycling/Materials Management Specialist I is responsible for collecting, sorting, and handling of waste, recycling, and compostable materials from designated recycling stations located within the buildings and loading docks of Emory University.   JOB DESCRIPTION: - Transports recyclable and compostable materials to designated loading docks and/or the Emory Recycling Center for further processing. - Ensures bin stations are clean, labeled, serviced with designated bag color, and remain located in the designated location. - Responsible for the recording of collected material weights; must have strong organizational skills and the ability to document collections. - Adheres to and complies with Emory University safety and security standards. - Must understand Emory's Environmental Health and Safety Office expectations and follow protocols for bio-safety. - Assists in facility, equipment, and vehicle management maintenance. - Ensures a clean, safe work environment in compliance with university standards as well as federal, state and local requirements. - Remains knowledgeable of Emory University's goals for sustainability, specifically in regards to waste diversion. - Serves as a knowledgeable resource to building occupants regarding proper recycling methods and guidelines. - Communicates with supervisor and/or team leader to ensure work order information entries meet department standards. - Supports the needs of the department by being a team player and being flexible regarding route and schedule adjustments. - Assists with maintaining clean, safe, and compliant loading docks. - Some overtime may be required in the evenings and weekends during special event activities. - Perform other duties as assigned. MINIMUM QUALIFICATIONS: - High school diploma or equivalent. - Strong verbal communication skills. - Excellent customer service skills. Position requires lifting and pulling bags and receptacles weighing up to 75 pounds. - The ability to bend, stoop and twist. - Must be able to walk an average of 3 miles per shift. - Some positions within this job classification may require a valid Georgia driver's license and insurable driving record. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

JOB DESCRIPTION:  - Creates and facilitates benefit presentations for new hire orientation, annual enrollment and to meet departmental benefit-related needs. - Trains the Benefit Specialists for annual enrollment presentations. - Conducts benefit presentations and advise employees and departments on benefits eligibility guidelines and options. - May provide assistance to employees trying to enroll online in benefits programs. Monitors benefit elections through queries and reports to ensure compliance with applicable regulations and guidelines. - Serves as a resource for internal and external HR partners and employees to insure benefits matters in a Reduction in Force situation are understood and executed properly. - Reviews monthly arrears reports and provides direction to employees and/or department HR representatives in how to make necessary salary or benefits changes to clear arrears and assure that all premiums are collected appropriately. - Reviews Fair Labor Standards Act (FLSA) change reports and makes any necessary adjustments to insure employees' premiums for benefits are correct. - Provides customer service and advocates for the benefit participant to resolve complex claim, eligibility and coverage issues. - Acts as a facilitator between the employee/participant and health, welfare, retirement and voluntary program vendors. - Performs benefit administration activities in support of core transaction processing, including but not limited to, health and welfare benefits and retirement plan benefits. - Meets with employees approaching retirement and provides information regarding benefits in retirement and the integration between Emory benefits and Medicare. - Provides information regarding options for distributions from the retirement 403(b) plan. - Contributes to the development of or improvement of established procedures. - Researches communication, operational issues or other benefits related problems to root cause and shares knowledge with Benefits team. - Makes recommendations for process improvement to continuously improve efficiency and customer service. - Consults with client departments to promote the benefit programs and educate faculty and staff members on benefit programs, policies and processes. - Performs demographic analysis to identify communication and education opportunities targeted for client departments. - Ensures required paperwork, record-keeping and documentation is complete and accurate for data entry into PeopleSoft system. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - A bachelor's degree in human resources, business administration, or related field. - Three years of professional level experience in employee benefits or an equivalent combination of education, training and experience. - Demonstrated customer service and presentation skills. - Proficient with MS-Suite of products and PeopleSoft systems and applications. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.

We are seeking a highly motivated candidate to join our team as a Research Specialist, Lead in Dr. Wrammert’s laboratory, within the Department of Pediatrics, Infectious Disease. The laboratory is focused on understanding the generation and maintenance of antiviral humoral immunity to a number of human pathogens, such as SARS-CoV-2, Dengue, Zika and Influenza.   The successful candidate will receive training in a broad array of cellular and molecular techniques, such as ex vivo B cell assays, flow cytometry and cell sorting, single cell expression cloning, 10x analyses and various protein expression and purification approaches. Prior experience with any of these specific assays would be considered a major plus.   Prior educational background in biology, immunology or molecular biology is preferred as well as previous lab experience, particularly in molecular biology or immunology techniques.   JOB DESCRIPTION: - Work under minimal supervision to perform a variety of specialized and complex research and laboratory tests and procedures. - Uses independent judgment in applying or adapting scientific techniques. - May assist in protocol design. Investigates and proposes alternative experimental procedures for consideration by a principal investigator. - Assists in planning and scheduling research procedures. - Analyzes and interprets results of studies. - Demonstrates and trains others in the proper use/operation of laboratory techniques and equipment. - Calibrates, troubleshoots and performs routine repair and maintenance of equipment. - Reviews literature for related research developments and techniques and compiles findings. - Monitors laboratory processes to maintain quality assurance standards. - Records results of studies, compiles and analyzes data and prepares charts and graphs. - Monitors the handling, storage and disposal of hazardous substances. - Performs related responsibilities as required. Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. MINIMUM QUALIFICATIONS: - Bachelor's degree in a scientific field - Two years of research experience, or equivalent combination of experience, education, and training. NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

This is a temporary position.  Assignment could last between 6-12 months based upon business needs.  Position is benefit eligible.   WHAT WE’RE LOOKING FOR    Emory University seeks a motivated, energetic full life-cycle recruiter who is skilled in the use of social media to attract the top talent who will help Emory impact the world around us through innovative and courageous leadership in research, health care, and social action. - Partners with clients to identify and qualify top applicants throughout the employment process. - Collaborates with hiring official to define recruitment criteria. - Provides full life cycle recruitment efforts for non-faculty job vacancies. - Composes employment advertisements and contacts appropriate advertising sources. - Advises and provides informal counseling to applicants, including employees, regarding the employment process. - Determines which applicants are most qualified for specific positions and refers applicants for interviews. - Ensures the applicant referral pool has a cross section of diverse candidates; adheres to established equal opportunity and affirmative action goals. - Gathers job related information from applicants and conducts interviews. - Ensures appropriate background screening is administered. - Partners with clients to determine appropriate starting salaries for final job candidates. - Participates in process improvement efforts by developing long range recruiting strategies, attending recruiting events, developing recruiting materials, and maintaining recruitment contacts to increase the pool of qualified applicants for specific positions. - Maintains required records and documentation to ensure compliance with organizational policies and procedures and applicable regulations. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - A bachelor's degree in human resources, business administration, or a related field. - Two years of employment experience preferably within a staffing/recruiting agency or an HR function. - Strong customer service skills. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.

The Senior Administrative Assistant works with minimal supervision by providing administrative support for a Chair or Assistant Dean of an academic or basic research unit or for an Assistant Vice President or Assistant Vice Provost (and above).   JOB DESCRIPTION: - Oversees office operations and ensures office activities comply with policies and procedures. - Prepares or assists in the preparation of budgets, grant applications, proposals, status reports and financial statements. - Develops and maintains spreadsheets. Initiates, processes and maintains records and invoices. - Keeps manager informed of account status, authorizes expenditures and identifies cost effective alternatives. - Maintains calendar, prepares daily schedule and prioritizes meeting requests for manager(s). - Ensures manager is appropriately prepared for daily activities. - Coordinates, attends, prepares materials for and/or takes minutes at meetings and special events. - Prepares charts and graphs for reports and presentations. - Reviews incoming correspondence and identifies items of special interest to manager or others. - Screens items that can be routinely handled and prepares appropriate responses. - Based on a knowledge of the manager's views, composes, edits and types correspondence, reports and manuscripts under minimal guidance. - May take dictation or transcribe from a machine. - Maintains various databases and/or spreadsheets. - Sets up and organizes filing systems. - Answers, screens and routes incoming telephone calls. - May supervise or direct the work of other administrative clerical/secretarial employees. - Oversees ordering and maintenance of office supplies and forms. - May coordinate domestic or foreign travel arrangements. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - A high school diploma or equivalent. - And six years of secretarial or administrative support experience, - OR a bachelor's degree and one year of administrative support experience. - Proficient with word processing, spreadsheet, and presentation software applications. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.

JOB DESCRIPTION: Performs routine laboratory and general clerical tasks necessary for daily operation of laboratory. Collects, prepares, cleans and stores glassware and other lab equipment. Stocks and prepares media, reagents, chemical solutions and stains. Maintains records and files. Sets up laboratory and research equipment as directed. Assists research and laboratory personnel with experiments and procedures. Performs related responsibilities as required. Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. MINIMUM QUALIFICATIONS: A high school diploma or equivalent. One year of related experience.

Maintains and enhances educational, social, support, referral, and resource programs and services for students regarding issues of sexual and gender identities. Advises student group members and leaders regarding program planning and development, group process concerns, leadership and personal development, budgets, state law, University policy, and legal issues. Develops and implements training and development programs for student leaders. Plans, conducts, and supervises special events. Evaluates the success of various programs, groups, functions, and special events.   Provides input into departmental goals and objectives. Compiles, edits and produces publications, brochures, and newsletters. Maintains required records and documentation and prepares various operational and statistical reports for management and regulatory agencies. Supervises student staff by orienting, training, and providing performance feedback on an ongoing basis. Provides individual student support on an on-going basis. Performs related responsibilities as required.     JOB DESCRIPTION:   Manages all (up to 10) Queer Discussion Groups - Recruits, trains, and supervises all (up to 20) volunteer student Queer Discussion Group Facilitators - Builds and maintains semesterly and weekly training curriculum - Organizes weekly schedule of groups - Meets with facilitators individually as needed Supervision of student staff including federal work study and graduate assistant - Recruits, trains, and supervises graduate student staff - Manages graduate student staff payroll and budgets - Supports other Office staff in the supervision of undergraduate student staff - Coordinates, develops, and facilitates departmental and student organizational trainings on queer and trans topics - Advises undergraduate and graduate/professional student organizations including the LGBTQ+ Grad Student Coalition - Facilitates student organization retreats Provides 1:1 and group advising - Provides 1:1 developmental support of students - Coordinates the Office of LGBT Life major events including Atlanta Pride and Pride Awards - Manages the Office of LGBT Life’s assessment plan and reports Manages the daily operations of the Office of LGBT Life - Ordering office supplies - Managing website and listservs - Managing library and educational materials Represents the Office of LGBT Life on various Campus Life committees including - Strategic planning committees - Assessment committees - Orientation and Creating Emory - PACE - Intersections - CrossRoads - Others as applicable - Assists relationships with alumni and GALA: Emory LGBT Alumni - Represents Emory University on and off campus - Collaborates with Belonging & Community Justice colleagues to develop and implement intersectional programming and events - Supports Emory and Campus Life via committee work, projects, and initiatives that serve the campus broadly  MINIMUM QUALIFICATIONS: - A master's degree in student personnel, higher education administration, counseling, or a related field.  PREFERRED QUALIFICATIONS: - Educational and employment background must include a master's degree in student personnel, higher education administration, counseling, or a related field OR at least two years of professional experience working with lesbian, gay, bisexual, transgender, queer and questioning students in higher education OR a combination of work experience and education. - Candidates must have considerable knowledge of the developmental needs of lesbian, gay, bisexual, transgender, queer and questioning students in higher education. - Candidates must also have demonstrated experience in public speaking and presenting to diverse communities and an understanding of multiple identity development. - A demonstrated success in student program development, administration, and evaluation is desirable. Strong interpersonal, communication, and management skills are necessary. - Demonstrated commitment to diversity and equity are desirable.  - Knowledge of policies and procedures of a medium size, private university is sought.   NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

- The Task Force for Global Health (TFGH) is a non-governmental organization affiliated with Emory University and located in Decatur, GA. TFGH and its programs work globally to eliminate diseases that have plagued humankind for centuries and build the systems necessary to protect the health of entire populations. In 2016, TFGH received the Conrad N. Hilton Humanitarian Prize – the world’s largest award of its kind – in recognition of its contributions to alleviating human suffering. - The Center for Vaccine Equity (CVE) works to assure all people have equal access to life-saving vaccines by expanding availability, supporting vaccine impact studies, and building de-livery systems that facilitate access in developing countries. CVE also serves as Secretariat for a number of global health partnerships that advance this mission. Prrimary Responsibilities: - The Task Force for Global Health has established a Polio Eradication Surge Capacity Support Team to work closely with CDC and other GPEI partners in country to improve surveillance, lead preparedness, and coordinate outbreak response activities during outbreaks in high-risk countries. - The Project Manager will work directly with the Director, Polio Eradication Surge Capacity Program and the CDC Polio Outbreak Response Team Lead to ensure that the project is completed on time and within budget. - The Project Manager supports the Surge team (Sr. Epidemiologists, international and national consultants), the Director Polio Eradication Surge and CVE leadership in developing deliverables, establishing timelines and budgets, and managing project risk. - The Project Manager acts as a liaison to partner organizations with a high level of diplomacy and tact, facilitating communication between the project team and sponsor, assuring external stakeholders are engaged and informed of project status and activities as defined by the Director, Polio Eradication Surge, the CVE Director and the CDC Polio Outbreak Response Team Lead. - Participates in problem solving and the resolution of operational issues. - The expected outcome will be to ensure continuity in the implementation and monitoring of country-level outbreak and surveillance plans. - Performs other responsibilities as required. - Provide support to Task Force Senior Epidemiologists in deployment - Coordinate travel arrangements - Provide and coordinate the necessary logistical support as needed - Process invoices in coordination with CVE financial analysts - In close coordination with Task Force Senior Epidemiologists, support the recruitment and the deployment of Task Force consultants in outbreak countries - Write ToRs and manage hiring of consultant as requested - Manage, monitor and coordinate workplans, budgets and expenditures - Ensure monthly action plans match up to actual activities  - Flag any operation and management issues for TFGH, CDC and GPEI teams to follow up on based on reports - Provide the necessary logistical support to outbreak response consultants, including working with the rental car companies to verify car usage - Process monthly invoices in coordination with CVE Financial Analyst - Support deployment of Field Epidemiology Training Program residents and graduates to regions of countries with ongoing outbreaks or at high risk of virus spread - Organize Task Force Polio Surge Team weekly check-in and write and disseminate meeting reports, and manage action items - Support the Director Polio Eradication Surge and CVE leadership in developing deliverables, establishing timelines and budgets, and managing project risk - Provide periodic analysis of the status of program activities to the Director Polio Eradication Surge, to the CVE Leadership and the CDC Polio Outbreak Response Team Lead - Serve as a liaison between the Task Force and the CDC's Polio Outbreak Response Team in compiling and submitting regular field technical and performance reports - Generate and disseminate project reports including meeting minutes, and status and progress updates, contribute to monthly, quarterly and annual reporting as needed - Perform other program responsibilities as required.   Job Description: - Directs the planning, development, and operations of a program with the Task Force for Global Health - Collaborates with representatives from private, government, and international agencies - Plans, executes, and monitors program budgets, including approval of expenditures; prepares annual financial and program reports to external parties with interests in the program - May engage in fundraising initiatives on behalf of the program - Ensures that the program is in compliance with federal and international laws and regulations - Oversees program communications, including development of communications strategies, development of key program messages, production of print and electronic materials, and reputation management. - Represents the program in various national and international fora, and actively engages with representatives from other NGO's for purposes of conducting research and designing new initiatives - May supervise program staff - Performs other related duties as required. Minimum Qualifications: - Bachelor's degree in field related to specific program as indicated and six years program related experience, or equivalent combination of experience, education, and training.   This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.     The Task Force hires staff through the Emory University Human Resources office. Want to learn more about The Task Force for Global Health, visit our TFGH Video Gallery

JOB DESCRIPTION:   - Greets visitors and callers and handles their inquiries or refers them to the appropriate employee. - Takes and routes messages. Performs routine typing and generates correspondence. - Opens and distributes mail; prepares and mails outgoing correspondence. - Sets up organized files for correspondence, ensuring easy retrieval. - Operates standard office equipment. - May enter data into computer database. - May operate a multi-line telephone console - . May post and maintain information in public areas. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - A high school diploma or equivalent. NOTE: NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

JOB DESCRIPTION:  - Under general supervision, performs a variety of defined research and laboratory tests and experiments according to prescribed protocols and assigned schedules. - Sets up experiments as prescribed by a principal investigator.  - May be required to participate in laboratory maintenance activities such as sterilization and cleaning of equipment, ordering of supplies, inventory and media preparation. - Maintains records, files and logs of work performed in laboratory notebooks and computer databases. - Compiles data and records results of studies for publications, grants and seminar presentations. - Employees in this classification may be required to work with, take specific precautions against and/or be immunized against potentially hazardous agents. - Performs related responsibilities as required by principal investigator.   MINIMUM QUALIFICATIONS:  - Bachelor's degree in a scientific field OR equivalent combination of experience, education, and training.   NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to the employee.

The Advancement Events team produces events for the Advancement and Alumni Engagement division. They work closely with clients and team members to design and produce successful events for constituent groups and alumni. This position requires frequent multi-day and overnight travel for the planning and execution of events across the country and occasionally overseas. This position will report to the Director of Advancement Events.   JOB DESCRIPTION: - Guides the planning and execution of events, functions, or meetings for an advancement and alumni engagement program. - Events may include but are not limited to: large-scale gala or formal events, dinners, receptions, luncheons, board meetings, large-scale community awareness fundraising events such as walks, races, and tournaments, chair dedications and professorship celebrations, welcome or farewell events for staff, reunions and alumni events, cultivation and stewardship events with programmatic elements, groundbreaking events, building dedications, and tours. - Events are designed to recognize and steward donors, increase fundraising, and/or increase participation rate. - Manages budget for department and/or events, determines financial requirements for events. - Works with vendors. - Identifies best practices and develops and recommends event operating procedures, timelines, logistical templates, and runs of show. - Reviews and/or approves event plans and concepts. - Creates task assignments for events and planning activities. - Manages invitation and attendance processes through CRM system. - May coordinate related travel for guest speakers and staff. - May manage simultaneous events across multiple sites. - Trains and manages internal and external event volunteers, including executive level leaders, host committees and large volunteer groups necessary for community awareness events. - Partners with division leadership to engage University leadership as appropriate. - Includes preparation of briefing materials, speeches and scripts and working directly with leadership and their offices. - Conducts post-event analysis to assess opportunities. - Recommends improvements for events and services; implements recommendations as appropriate. - Debriefs management and other division staff on event outcomes. - Performs other related responsibilities as required. - Some night and weekend work is required. - Some travel may be necessary. ADDITIONAL JOB DETAILS:   In addition to the duties outlined above, the Associate Director may be required to: - Ensure continuity across internal and external communications to adhere to university brand standards. - Support team and school/unit leadership in managing special projects. - Perform frequent night and weekend work; regular travel to select regions may be necessary. - Represent the department working with other departments across the division/University. MINIMUM QUALIFICATIONS: - A bachelor's degree and three years of experience in event planning, OR a combination of education, experience, and training. - Cover Letter Required for Consideration.  PREFERRED QUALIFICATIONS: - Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to communicate sensitive information/feedback with tact and professionalism. - Strong interpersonal and problem-solving skills with a commitment to excellent customer service, and the ability to work collaboratively, and navigate a complex work environment. - Experience with budgets, various technologies including advanced knowledge and experience with Microsoft Office Suite, event management software, database and project management software, and CRM systems. - Prior experience in event design, planning/management, advancement, fundraising, alumni engagement, non-profit, or a university setting. - Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion. - Flexibility to accommodate changing priorities and deadlines. The role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.  

Manages a library department or large unit which provides user services and/or access to materials. Oversees a variety of automated systems to carry out user service and other departmental transactions. Develops departmental goals and objectives. Establishes and interprets policies and procedures. Recommends actions to library administrators concerning the budget, staffing, equipment, supplies, and vendor services. Develops, conducts, and/or coordinates staff training programs.   Manage the work of the Library Service Desk, schedule and work closely with staff to establish work goals, ensure efficiency and consistency in workflows, plan and coordinate activities and projects, and problem-solve customer service issues Manage reference services, scheduling of staff and supplemental subject liaison participation, transaction assessment and quality control to ensure exemplary and innovative reference services. Administer Springshare’s LibAnswers platform in support of virtual reference services. Assess transaction logs for quality, coach, and mentor staff to improve user services.   Supervise Library Service Desk staff including performance evaluations for direct reports, coaching to improve performance, and mentoring to facilitate growth. Offer hiring recommendations as appropriate. In collaboration with relevant stakeholders, communicate access and circulation policies to patrons and library staff; handle complex patron situations with tact, discretion, and equity.   JOB DESCRIPTION: - Develop and administer ongoing staff training and corresponding documentation to ensure an inclusive and welcoming user experience - Engage in qualitative and quantitative assessment of library service desk statistics, completed on a weekly, monthly, quarterly, and annual basis - Identify user needs and gaps in service effectiveness and recommend actions to the Access Services Librarian to improve the user experience. - Staff public service points as needed to assist patrons with basic needs, including checkouts, returns, renewals, hold requests, Interlibrary Loan pickups/returns, account information, and equipment use. - Staff virtual reference services answering general reference questions and referring patrons to subject liaisons for advanced consultations when warranted. - Coordinate with Library Desktop Support to update, troubleshoot and resolve issues with service desk technology. - Provide directional assistance and general library and university information. - Act as backup for other staff as needed. - Train unit staff and others in new and changing standards relating to access services, use of related software and utilities - May develop and direct special projects as assigned and prioritized by the Access Services Librarian related to reference or user services. - Develop and communicate policies and procedures; conduct testing and/or training for workflows, resolves issues, creates, and maintains documentation and training materials. - Participate in library and university working groups, committees, and in professional development activities as needed to support the changing environment of the library and the academic community - Follow established policies, procedures, and precedent of the Unit in meeting organizational goals and objectives - Contribute to the Unit's efficiency and effectiveness through personal productivity, persistent teamwork, professional conduct, a positive attitude, and participation in solution processes - Understand and accept the change process and how it will impact daily activities; ability to change strategies/behaviors in response to changing priorities and conditions - Adapt to and learn new software to support innovation  MINIMUM QUALIFICATIONS: - A bachelor's degree in a related field. - Four years of related experience which includes one year in a supervisory or lead position. - Positions in this classification require one or more of the following: computer skills, proficiency in a foreign language, or other special skills.   PREFERRED QUALIFICATIONS: - Demonstrated knowledge of emerging standards, trends utilized by access services staff in academic libraries. - Initiative and ability to analyze procedures, initiate suggestions and drive change to improve work efficiency and the user experience. - Experience with assessment of user services and data analysis tools to gather, organize, prepare and present data to inform departmental decisions. NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

JOB DESCRIPTION: - Obtains demographic and insurance information for preregistration/registration on all patients. - Communicates hospital's financial policies to all patients. - Identifies patients who require early financial counseling intervention. - Collects on self pay accounts, co-pay and deductibles. - Documents financial arrangements. - Schedules procedures/follow up appointments. - Ensures and reviews all demographic data for hospital visits. - Crosstrains in other Access Departments and Facilities. - Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. - Completes demographic and insurance. - Provides patients with exam information. - Familiar with Advance Beneficiary Notice, precertification, ICD-10 coding, Medical Terminology. - Communicates with Physician Offices, Staff, and other departments. - Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters. - Other responsibilities include performing verification of benefits, order entry, and pre-certification for elective and emergency admissions. - Position requires self-motivated individual who can handle high patient volumes and fast pace. - Assist with departmental workflow as needed. - Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. - Maintains knowledge of departmental applications i.e. Eclipse, E-Cashiering, FirstNet, HealthQuest, General Patient Registration (GPR), Enterprise Encounter, Scheduling, Millennium, and Patient Responsibility Pricer, and other systems utilized by Patient Access. - Performs other duties as required. MINIMUM QUALIFICATIONS: - High school diploma or equivalent. - Must have at least 1 year Healthcare, registration, collections, billing, insurance related experience, or customer service. - Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. - CHAA (Certified Healthcare Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. - Typing skills with a minimum of 35 wpm and good communication skills.

The Leadership Engagement and Programs team focuses on coordinating and managing opportunities for Emory Alumni to engage with the university and fellow alumni through programs and events. This position will lead Student-Alumni Engagement and Career Programs which includes student to alumni engagement programs/strategy, new graduate transition and young alumni engagement programs, mentor and networking programs, alumni career programs/services/resources, corporate and industry-based engagement offerings, and career coaching services. This position will report to the Senior Director of Alumni and Constituent Programs.   JOB DESCRIPTION: - Develops, designs and implements programs and activities designed to strengthen ties between a school, unit, or program and its constituents. - Develops, markets, plans, and manages the events/activities coordinated through the designated program. - Responsible for increasing alumni engagement through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services. - Develops, cultivates, and manages relationships with volunteers, board, chapter, and affinity alumni organizations. - Develops and advances program or school relationships both within the division, and other campus offices, schools/divisions. - May represent the program off campus and manage the integration of activities with other initiatives/events. - Manages a school, unit, or program budget. - May manage professional or support staff. - Performs related responsibilities as required. ADDITIONAL JOB DETAILS:    In addition to the duties outlined above, the Director may be required to: - Represent the department or serve as primary contact working with other departments across the division/University. - Partner with division advancement and engagement officers to qualify, engage, cultivate, and steward potential prospects. - Maintain information on selected alumni and prospects including contact reports in CRM system. - Meet department metrics for visit preparation, qualification, contact reports, visits, referrals, and accurate coding using the CRM system. - Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served and inform on goals for respective volunteer programs. - Manage technology/information and master database software and applications with the ability to assess data used to determine the use of resources. - Research and manage a portfolio of potential prospects for volunteer and engagement opportunities. - Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategic stewardship. - Leverage relationships and connections to strategically engage individual prospects or groups/networks. - Develop and conduct individual and training programs, orientations, and written materials for alumni programs. - Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity and presence across digital alumni communities. - Maintain knowledge/expertise of best practices and current trends for alumni engagement. - Some night and weekend work is required. Some travel may be necessary. MINIMUM QUALIFICATIONS: - A bachelor's degree and five years of experience in higher education, alumni relations, development, fund raising, or within a non-profit institution.  - Cover Letter required for consideration.  PREFERRED QUALIFICATIONS: - Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills. - Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously. - Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service. - Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems. - Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting. - Flexibility to accommodate changing priorities and deadlines. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

This position requires a highly flexible work schedule. The D-ABSN Clinical Administrator is expected to be onsite for D-ABSN program intensives which include working outside of normal business hours, including some early morning, late evenings, and weekends.   JOB DESCRIPTION: Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following:     Student Liaison - Works to de-escalate and resolve student issues when possible; coordinates and communicates escalated students issues with faculty and administration as necessary. (clinical role as well). - Communicates with students and clinical placement institutions.   Program Support - Coordinates travel arrangements for distance faculty to the Atlanta area for on-site sessions and reconciles faculty and student travel documents in a timely manner.   Event Planning/Management - Plans, manages, and communicates various D-ABSN onsite intensives.  - Is onsite for all Atlanta-based campus sessions. Assists in developing D-ABSN schedules and plans events with budget and safety goals in mind.   Clinical Compliance - Collaborates with the D-ABSN clinical placement and compliance team on D-ABSN compliance correspondence and strategies.  Provides compliance reports to D-ABSN Program Director and Clinical Assistant Director. - Assists with securing and tracking affiliation agreements. - Assists with development and tracking of reports to meet State Authorization & State Board of Nursing requirements, including submission of student information to necessary agencies for placement - Support Site Development - Support student placement, including but not limited to, site communication, meetings, material distribution and maintaining all site approvals - Manages meetings with clinical site partners, arranges travel for DABSN clinical team and supports student site required visits - Works with DABSN placement coordinator to develop and maintain ongoing clinical placements for local intensives and distance student home placements - Support ACEMAPP, Advantage, ESS and other healthy system specific trainings and track student compliance. Communicate with students as needed for adherence to clinical document completion. - Manages all local clinical placements with DABSN Clinical Placement Team, including intensives. This includes communication with students, hotel, travel, meals, transportation, reimbursement, scheduling, compliance for credentialing with student identification, and other needed local site support. - Orders and ships student clinical supplies - Organizes student clinical meetings, including orientation - Orders all clinical software, including virtual simulation products - Maintains good communication with Clinical Affairs Team designee for DABSN program - Maintains student tracking sheet by cohort, by session for each clinical placement - Responsible for ongoing communication with clinical sites and follow up post rotation surveys, preceptor appreciation notes and floor/unit meetings.   Interdepartmental Collaboration and Development - Attends developmental training as required. - Actively participates in D-ABSN events such as ceremonies, lectures, outings, and retreats as necessary.  - Collaborates with Simulation Center and other departments to ensure appropriate supplies and resources are available for student learning.   Additional Requirements - May supervise assigned project staff, interns and/or volunteers. - Performs related responsibilities as required. - This is not an administrative support position.   MINIMUM QUALIFICATIONS: - Bachelor's degree in a field related to the program AND - Two years of related experience, or an equivalent combination of education, training and experience.   PREFERRED QUALIFICATIONS: - Must have high level of customer service skills. - Strong proficiency with organizing, tracking, and presenting analyses of data. - Excellent writing, editing, interpersonal, and communication skills. - Ability to operate in a fast-paced environment with many competing priorities and deadlines. - Creative, energetic, and confident. - Passion for learning and acquiring new skills. - Team player, student-centered, and socially responsible. - Analytical and strategic thinker. - Computer skills and advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. - Aptitude for math, negotiation, and motivation to achieve high quality outcomes - Proven track record of integrity.   NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.

Reporting to the D-ABSN Program Director, the D-ABSN Program Administrator will serve as the liaison between students, faculty, and administration for the Nell Hodgson Woodruff School of Nursing’s (NHWSN) D-ABSN Education Program. Working in partnership with other NHWSN departments, the D-ABSN Program Administrator will collect and analyze data related to student satisfaction, program evaluation, operational competencies, and budgetary efficiency which will help influence the NHWSN administration’s strategic planning.   In collaboration with the D-ABSN Program Administration and Office of Education will ensure the highest quality of educational excellence is delivered to achieve outcomes that are significant and distinctive through strategic planning and the evaluation of program deliverables on a continuous basis.   The D-ABSN Program Administrator will serve as the primary support person for the D-ABSN Program Director. This includes (but not limited to): calendar management, event planning for onsite sessions, recording meeting minutes, drafting correspondences, developing promotional materials, verifying records, budgetary tracking, serving as a resource to D-ABSN Assistant Director, faculty, and students, and various tasks related to document preparation and organization.   JOB DESCRIPTION:   Primary duties are organizing, coordinating, and planning operational facets of a program and its related activities which include, but are not limited to the following:   Student Liaison - Serves as the liaison for D-ABSN admissions student questions or inquiries. Responds to applicant and student requests in a timely manner.    - Works to de-escalate and resolve student issues when possible; coordinates and communicates escalated students issues with faculty and administration as necessary. - Communicates with and distributes information to each D-ABSN cohort via listserv and other NHWSN communication platforms. - Maintains records related to pre- and post-admission requirements, compliance, progression, and graduation. - Coordinates students’ requests for appeals and deferments with D-ABSN Program Director and Office of Admissions and Office of Enrollment and Student Affairs.   Program Support - Coordinates dashboard reports, credential reports and logs as related to student compliance. - Maintains and updates the D-ABSN Program dashboard report with data related to student satisfaction, performance, pass rates, diversity/inclusion, trends, enrollment statistics, and additional information as requested by D-ABSN Program Director and NHWSN Administration.  - Maintains and updates D-ABSN Program task calendar. - Collaborates with the Office of Admissions on D-ABSN Program enrollment goals and strategies.  Provides admissions and enrollment reports to D-ABSN Program Director.  - Maintains and updates correspondence in OneDrive to include but not limited to budget, applicant correspondence, program correspondence, and other written and electronic documents. - Coordinates replacement for vacations and time off to ensure normal function of day-to-day operations. - Coordinates D-ABSN faculty meetings, including agenda preparation/distribution, recording of minutes, and supports D-ABSN Program Director in meeting moderation.  - Supports D-ABSN Program Director with administrative tasks related to day-to-day operations of the D-ABSN Program.  - Tracks and maintains various organizational membership correspondence for faculty and affiliations related to the D-ABSN Program. - Serves as a liaison between the D-ABSN Program and other NHWSN departments. - Provides support to D-ABSN faculty on NHWSN strategic planning and goals. - Represents D-ABSN Program at Office of Education recurring meetings. - Tracks and communicates any changes or updates related to D-ABSN Education.  - Supports the D-ABSN Program Director in the preparation of project status reports, informational sessions, web updates, and other marketing strategies.  - Coordinates travel arrangements for distance faculty to the Atlanta area for on-site sessions and reconciles faculty and student travel documents in a timely manner. Event Planning/Management - Plans, manages, and communicates various D-ABSN events including but not limited to: student orientation, award ceremonies, end of program events, and faculty meetings and luncheons.  -   - Interdepartmental Collaboration and Development - Attends developmental training as required. - Serves as a D-ABSN Program representative in monthly staff meetings and other NHWSN engagements.  - Actively participates in D-ABSN events such as ceremonies, lectures, outings, and retreats as necessary.  Additional Requirements - May supervise assigned project staff, interns and/or volunteers. - Performs related responsibilities as required. - This is not an administrative support position. MINIMUM QUALIFICATIONS: - Bachelor's degree in a field related to the program AND - Two years of related experience, or an equivalent combination of education, training and experience.   PREFERRED QUALIFICATIONS: - Must have high level of customer service skills. - Excellent writing, editing, interpersonal, and communication skills. - Ability to operate in a fast-paced environment with many competing priorities and deadlines. - Creative, energetic, and confident. - Passion for learning and acquiring new skills. - Team player, student-centered, and socially responsible. - Analytical and strategic thinker. - Computer skills and advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. - Aptitude for math, negotiation, and motivation to achieve high quality outcomes - Proven track record of integrity.   NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.  Emory reserves the right to change this status with notice to employee.  

  This candidate will be working directly with patients with heart disease and mental stress. They will be trained for using our Holter monitors and the BioPac system which obtains physiologic signals from participants in our research studies and they will obtain medical history and medications. They will be responsible for teaching and orienting research participants in regards to our mobile health applications which include sleep apnea monitoring, various activity trackers, psychological assessments, and ECG patch application and upkeep. Trained to administer the Structured Clinical Interview for DSM Disorders (SCID) which is a specialized way to gather data on our research participants (preferred not mandatory).   JOB DESCRIPTION:  - Handles or assists with administrative activities generally associated with the conduct of clinical trials.  - Maintains data pertaining to research projects, completes source documents/case report forms, and performs data entry. - Assists with patient recruitment. - Attends study meetings. - Orders and maintains equipment and supplies. - Reviews medical records and/or conducts screenings for recruitment of study participants, performs interviews and QOL questionnaires.  - Collects study specimens according to protocol which may include phlebotomy, processing, and preparation for shipping.  - Coordinates services, schedules procedures, creates and maintains case packages, and monitors charges.  - Assists with quality assurance and tracks regulatory submissions.  - Performs related approved responsibilities as required.   MINIMUM QUALIFICATIONS:  (1.) High School Diploma or GED and three years of administrative support experience OR  (2.) Two years of college in a scientific, health related, or business administration program and one year of admin support or customer service experience OR  (3.) Licensed as a practical nurse (LPN) and one year admin support or one year of licensed practical nursing experience OR  (4.) Bachelor's degree, Master's degree, MD or PhD in a scientific, health related or business administration program.    This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of CLINICAL RESEARCHER.    NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employees.  

The Nell Hodgson Woodruff School of Nursing over the past century has evolved from a small training school to a school that graduates baccalaureate, master, and doctoral students. Emory is ranked among the top ten private US schools of nursing with the goal of becoming the best private school in the nation. This position will report to the Senior Director of Development.   JOB DESCRIPTION: - Develops, designs and implements programs and activities designed to strengthen ties between a school, unit, or program and its constituents. - Develops, markets, plans, and manages the events/activities coordinated through the designated program. - Responsible for increasing alumni engagement through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services. - Develops, cultivates, and manages relationships with volunteers, board, chapter, and affinity alumni organizations. - Develops and advances program or school relationships both within the division, and other campus offices, schools/divisions. - May represent the program off campus and manage the integration of activities with other initiatives/events. - Manages a school, unit, or program budget. - May manage professional or support staff. - Performs related responsibilities as required. ADDITIONAL JOB DETAILS:   In addition to the duties outlined above, the Director may be required to: - Represent the department or serve as primary contact working with other departments across the division/University. - Partner with division advancement and engagement officers to qualify, engage, cultivate, solicit, and steward potential prospects. - Maintain information on selected alumni and prospects including contact reports in CRM system. - Meet department metrics for visit preparation, qualification, contact reports, visits, referrals, and accurate coding using the CRM system. - Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served and directly support achieving goals for respective volunteer programs. - Manage technology/information and master database software and applications with the ability to assess data used to determine the use of resources. - Research and manage a portfolio of potential prospects for volunteer and engagement opportunities. - Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategic stewardship. - Leverage relationships and connections to strategically engage individual prospects or groups/networks. - Develop and conduct individual and training programs, orientations, and written materials for alumni programs. - Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity and presence across digital alumni communities. - Maintain knowledge/expertise of best practices and current trends for alumni engagement. - Some night and weekend work is required. Some travel may be necessary. MINIMUM QUALIFICATIONS: - A bachelor's degree and five years of experience in higher education, alumni relations, development, fund raising, or within a non-profit institution. - Cover letter required for consideration.  PREFERRED QUALIFICATIONS: - Successful candidates will possess strong organizational, written and verbal communication, and effective presentation skills. - Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, navigate a complex work environment, and the ability to manage multiple projects simultaneously. - Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service. - Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems. - Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting. - Flexibility to accommodate changing priorities and deadlines. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.

The Constituent Giving and Donor Relations team manages broad, multi-channel campaigns for all of Emory’s constituents, to include direct mail, email, targeted ads, and telephone. In addition, the team manages crowdfunding, peer-to-peer fundraising, and fundraising to targeted groups. They manage broad stewardship for all donors and those who give to specific campaigns or projects. They customize stewardship for major- and principal-level donors, including acknowledgement letters, stewardship reports, milestone recognition, and engagement plans. This position will report to the Director of Alumni and Constituent Giving.   JOB DESCRIPTION: - Determines goals, strategies, and target audience for engagement for a central Annual Alumni and Constituent Giving office. - Manages a program that may include donor engagement, telefund, affinity or other giving programs. - Manages relationships with donors through a portfolio. - Develops narrative or design content for appeals and communications. - Coordinates logistics for appeal distribution. - Generates prospect referrals for leadership development, major gift, or planned giving pipeline. - May develop/organize annual giving events. - May engage volunteers for solicitation program. - May supervise staff. - Performs other duties as required. ADDITIONAL JOB DETAILS:   In addition to the duties outlined above, the Associate Director may be required to: - Participate in the strategic planning process and track progress toward achieving project goals for the department. - Manage daily and weekly assignments for the student employees, providing guidance and training as needed. - Some night and weekend work is required. - Assess, create, and implement new or improved processes for department functions/initiatives. MINIMUM QUALIFICATIONS: - A bachelor's degree and three years experience in higher education, advancement, fund raising, or non-profit, OR an equivalent combination of experience, education, and/or training. - Cover Letter required for consideration. PREFERRED QUALIFICATIONS:  - Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously. - Strong interpersonal and problem-solving skills with the ability to work with ambiguity, and navigate a complex work environment.   - Ability to lead teams and work independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service. - Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, calling technology, and CRM systems. - Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting. - Flexibility to accommodate changing priorities and deadlines. NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.